Credit & Collections Analyst

4 weeks ago


Brantford, Canada Morrow Equipment Company, LLC Full time

Morrow Equipment Company is a leader in the tower crane and construction hoist industry. We have developed a unique expertise and knowledge of our product line. Our technical knowledge and foundational support, combined with the high quality of our product, has made Morrow one of the most successful in the lift equipment industry. Along with competitive wages, we offer medical, dental, vision, life insurance, 401K and other generous benefits for our employees.

We are seeking a **Credit & Collections Analyst** to join our Toronto, team Primarily responsible to provide accurate and timely accounts receivable administration and perform customer collection calls as required.

**ESSENTIAL JOB FUNCTIONS**:
The fundamental duties of this job include the following:

- Responsible for contacting customers regarding past due invoices in a professional manner in order to reduce the outstanding receivable while maintaining good customer rapport.
- Demonstrate understanding of contract language and billing instruction sheets.
- Responsible to follow the established collection policy through verbal and written customer communication.
- Review and analyze aging reports and provide recommendations to management monthly.
- Become proficient in all aspects of filing notices in a multi-state environment without assistance from outside counsel.
- Responsible to work in a collaborative manner to ensure that all functions of the Credit department are covered, providing backup for other team members as required.
- Exceptional written and verbal communication skills.
- Responsible to work and interact effectively with all internal customers/co-workers throughout the organization.
- Assist with building and maintaining department morale and cohesiveness.
- Exceptional analytical and problem-solving abilities, attention to detail, willingness to share ideas for improved efficiencies/processes.

**TECHNICAL SKILLS/COMPETENCIES/LICENSES REQUIRED**:
The technical skills, personal competencies and licenses required in this position include the following:

- Associate’s Degree (A.A.) or equivalent from two-year College or technical school; or equivalent experience.
- Minimum three to five years of collections experience.
- Willingness to establish a membership with National Association of Credit Management (NACM)
- Proficient understanding of MSOffice Suite including Word and Excel.
- Ability to prepare routine reports, memos, spreadsheets and correspondence as required.
- Proficient skills with the use of all business machines (phone, fax, scanner, 10 key, etc.).
- Highly organized, with a strong work ethic, integrity, and honesty.
- Self-motivated, able to prioritize personal workload, requiring mínimal supervision.
- Ability to train new employees in collection procedures as required.

**Job Types**: Full-time, Permanent

Pay: From $22.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Brantford, ON: reliably commute or plan to relocate before starting work (required)



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