Administrative Support I

3 weeks ago

Toronto, Canada Intact Full time

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

**About the role**

We’re looking for an Administrative Support I to join our growing team

As an **Administrative Support I, **you will be responsible for the timely, accurate and efficient handling of all incoming claims mail documentation and electronic media on a scheduled timetable as well as operation and maintenance of associated scanning equipment.
- Please note this is a 12-month Opportunity based out of our Toronto office._

**This role is deemed an essential service and will require you to work from our Toronto office on a full-time basis in person.**

**What you will do here**:

- Receive, sort, and prepare incoming paper mail and documentation for scanning
- Receive, review and load incoming claims electronic media images and videos
- Operation and maintenance of associated scanning equipment including reporting of any technical issues to avoid service disruption Participate in internal audit process to ensure accuracy of scanned/loaded images, identify, and correct any errors found Monitor and reply to queries regarding scanned images
- Produce standard activity reports or any ad hoc reports required daily, weekly, monthly
- Participate in other Office Service tasks such as sorting mail, ordering supplies, and moving boxes, mail bins etc.

**Qualifications**
**What you bring to the table**:

- Administrative Technician or equivalent combination of education and experience
- 3 years minimum of experience in an office environment
- Legendary customer service and relationship building
- Exemplary written and verbal communication
- Highly organized and able to manage workflow efficiently without continuous supervision
- Team player with a positive attitude
- Demonstrated ability and willingness to learn
- Proficiency in MS Office (Word, Excel and PowerPoint)

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

- Inspiring leaders and colleagues who will lift you up and help you grow
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

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