Customer Service Supervisor

5 months ago


Scarborough, Canada Royal Kerala Foods Inc. Full time

Education: College/CEGEP
- Experience: 1 year to less than 2 years
- or equivalent experience
**Asset languages**:

- Malayalam
**Work setting**:

- Retail business
- Wholesale establishment/store
**Tasks**:

- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Prepare reports on sales volumes, merchandising and personnel matters
- Organize and maintain inventory
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
**Supervision**:

- 5-10 people
**Cuisine specialties**:

- South Indian
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Standing for extended periods
**Weight handling**:

- Up to 23 kg (50 lbs)
**Personal suitability**:

- Organized
- Reliability
- Team player
- Dependability
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 44 hours per week



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