Tcm Clinic Assistant, Customer Service

7 months ago


Scarborough, Canada Kingdom TCM Inc. Full time

_**Work at a company with 40-years of Healing Legacy.**_

A 1600 square footage TCM Health Center and Storefront utilizing Traditional Chinese Medicine and Holistic Natural remedies. Maintained in an environment to meet high volumes of shoppers and patients alike.

**Job description**

**Responsibilities**:

- Reception of new or returning clients and assist them in a product or service inquiry, in a professional, respectful, and polite manner.
- Able to proficiently use a Point of Sale, Copier, Telephone, PC Computer, or Tablet system.
- Package and prepare TCM Herbal Prescriptions using Clinical Instruments.
- Maintain and clean the workplace and clinical environment with safety and health in mind.
- Manage patients and clients with respect and professionalism.
- Being perceptive of other Employees and the Supervisor's needs as they pertain to the front desk or clinical environment.
- Multitasking and being able to emotionally handle challenge or confrontational people.
- Keep common areas clean and organized at all times
- Work under temporary stress or high volume situations while being proficient and aware of the environment.
- Arrange and coordinate ahead of time with supervisor in case of schedule changes or work disruptions.

**Requirements**:

- Must be able to communicate and speak fluently in **Cantonese** and **English**. **Mandarin **language preferred.
- Must not have a **known allergy **to herbal, food, or medical ingredients.
- Must have experience with either patient aid, sales, marketing, or customer service.
- Must have a keen interest working in clinical environments, and with Chinese Medicine.
- The nature being a clinical environment: Hygienically well maintained, no medical record of infectious diseases (must be communicated).
- The nature being a clinical environment: No piercings on the limbs or on the face are allowed.
- The nature being a clinical environment: COVID Vaccination status must be disclosed.

**Salary**: $16.00-$18.00 per hour

COVID-19 considerations:
All patients and customers are required to enter with a mask, since this is a healthcare environment. All patients are required to do a temperature check before entering the clinical space. Workers are provided with medical gloves, ASTM rated masks, N95 Respirators if necessary.

**Job Types**: Full-time, Part-time, Permanent

Working scrub will be provided.

**Job Types**: Full-time, Part-time, Permanent

Pay: $17.50-$20.00 per hour

Expected hours: 36.5 per week

**Benefits**:

- Casual dress
- Company events
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Scarborough, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Cantonese (required)

Work Location: In person


  • Clinical Assistant

    2 months ago


    Scarborough, Canada Primacy Golden Mile Walk-In & Children's Clinic Full time

    **Description**: Primacy - Golden Mile Walk-in & Children's Clinic operates as a Walk-In Clinic, Children’s Walk-In Clinic, and Family Practice in Scarborough, ON. We have been committed to providing high quality care to our community since 2011. We serve patients of all ages and welcome international patients. Our team consists of over 15 physicians and...

  • Clinic Administrator

    2 weeks ago


    Scarborough, Canada Eglinton Kennedy Foot Clinic Full time

    Eglinton Kennedy Foot Clinic consists of foot specialist/chiropodist and Naturopathic doctor providing healthcare for all ages. Services include custom foot orthotics, wart treatment, ingrown nails, plantar fasciitis, fungal nails, foot pain, corns and calluses, naturopathy, acupuncture & more. Eglinton Kennedy Foot Clinic is located adjacent to the Kennedy...

  • Clinic Administrator

    2 weeks ago


    Scarborough, Canada EK Foot and Naturopathic Clinic Full time

    Eglinton Kennedy Foot Clinic consists of foot specialist/chiropodist and Naturopathic doctor providing healthcare for all ages. Services include custom foot orthotics, wart treatment, ingrown nails, plantar fasciitis, fungal nails, foot pain, corns and calluses, naturopathy, acupuncture & more. Eglinton Kennedy Foot Clinic is located adjacent to the Kennedy...


  • Scarborough, Canada Zedd Customer Solutions Full time

    Life is too short not to have fun. If you have a true passion for helping people we want to talk to you. Due to our proximity to the North Pole, Zedd Customer Solutions has been asked to ensure the toys received at Christmas provide the “WOW” factor. **ESSENTIAL FUNCTIONS**: - Provide exceptional customer service and maintain excellent quality. -...


  • Scarborough, Canada STEADY GAIT FOOT CLINIC Full time

    **Overview** **Responsibilities**: - Manage the day-to-day operations of the clinic - Coordinate patient appointments and maintain schedules - Oversee patient registration and check-in processes - Handle billing and insurance claims - Maintain electronic health records using computerized systems - Provide exceptional customer support to patients and...


  • Scarborough, Canada E Clinic United Healing Full time

    **About E Clinic United Healing**: E Clinic United Healing is a privately operated, inter-professional facility, that specializes in the treatment of patients of all ages who face conditions and injuries sustained from MVA(motor vehicle accidents). **_We are currently looking for a Clinic Receptionist for our Scarborough Clinic._** **About the...


  • Scarborough, Canada E Clinic United Healing Full time

    **About E Clinic United Healing**: E Clinic United Healing is a privately operated, inter-professional facility, that specializes in the treatment of patients of all ages who face conditions and injuries sustained from MVA(motor vehicle accidents). **_We are currently looking for a Clinic Receptionist for our Scarborough Clinic._** **About the...


  • Scarborough, Canada Body & Soul Clinic Full time

    An award winning laser clinic in is hiring an Aesthetician/ Clinic Co-ordinator for our Scarborough location. Your position will be split between treatments and the clinic co-ordinator role. Treatments include: laser hair removal, body contouring, skin tightening, and more. On the clinic co-ordinator side you will be responsible for customer service, sales,...


  • Scarborough, Canada Laser Clinics Canada Full time

    Ready to help others feel their version of WOW? Laser Clinics has been in the confidence business since 2008, offering transformative beauty solutions that reignite clients’ inner confidence. Our team combines market-leading expertise and technology to provide medically backed treatments and tailor-made solutions. - **Our purpose is clear **_we help more...


  • Scarborough, Canada Prime+ Care Health Centre Full time

    **Position Overview**: **Key Responsibilities**: - Manage the clinic’s staff, ensuring smooth day-to-day operations. - Serve as the first point of contact for patients, addressing feedback and resolving concerns with professionalism and empathy. - Develop and implement policies to optimize patient services and ensure compliance with healthcare...


  • Scarborough, Canada Laser Clinics Canada Full time

    We’re looking for an Assistant Clinic Manager to join our busy clinic at Scarborough Town Centre. As Assistant Clinic Manager, you will provide expert hands-on treatments to clients and assist with the daily operations of our high-performing clinic. **Responsibilities**: - Provide skin and laser treatments to our clients - Ensure clients are your...

  • Clinical Assistant

    2 months ago


    Scarborough, Canada Medcentre Health Full time

    **Job description** - **Clinical Assistants (IMG)**_ **Medcentre Health** **Opportunity**: - We have implemented Diversity at all levels in our organization since its inception in 2012 - Easily accessible through Highway 401 or 407 **Type of Job**: - Casual, Part-Time or Full-Time **Location**: - We are located at the major intersection of Markham...

  • Clinic Study Assistant

    7 months ago


    Scarborough, Canada Pharma Medica Research Inc. Full time

    Pharma Medica Research Inc. is a full-service contract research organization in need of a Clinic Study Assistant to join our team in Scarborough! The Clinic Study Assistant assists with general clinical duties as required by Pharma Medica Research Inc. (**_PMRI_**). This position reports to the Manager, Group Leader/or designate. **Duties and...


  • Scarborough, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** *** **pt Health - Central Scarborough Physiotherapy** **Perm Part-Time** **Location: 2155 Lawrence Ave E** **Scarborough, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts...


  • Scarborough, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** **Lifemark Physiotherapy & Sport Medicine Rouge Valley** **Employment Type: Part-Time** **Location**: **2863 Ellesmere Road** **Scarborough, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team...


  • Scarborough, Canada Lifemark Health Group Full time

    **Customer Service Representative** - **Lifemark Physiotherapy & Sport Medicine Rouge Valley** **Employment Type: Permanent Full-Time/Part-Time** **Location**:2863 Ellesmere Road** **Scarborough, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a...


  • Scarborough, Canada SHAWN JAY SOON MEDICAL PROFESSIONAL CORPORATION Full time

    **About us** SHAWN JAY SOON MEDICAL PROFESSIONAL CORPORATION is a Urology clinic in Scarborough, ON. Our specialist Urology clinic is looking for a **Bilingual Permanent Full-time Administrative Assistant**. The position requires language skills including **English, Mandarin and/or Cantonese**, excellent administrative skills and an ability to work in a...

  • Physician Assistant

    48 minutes ago


    Scarborough, Canada Warden Medical Clinic Full time

    A qualified physician assistant is required for a full time clinic in Scarborough English / Mandarin speaking is a must Walk in clinic and family practice Very busy location Salary is negotiable according to experience **Salary**: $16.00-$45.00 per hour Schedule: - 8 hour shift **Experience**: - Physician Assistants: 1 year (preferred) - EMR: 1 year...


  • Scarborough, Canada Lifemark Health Group Full time

    **Customer Service Representative -** **Lifemark Physiotherapy & Sport Medicine Rouge Valley** **Permanent Full-Time** **Location: 2863 Ellesmere Road** **Scarborough, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry...

  • Medical Assistant

    7 months ago


    Scarborough, Canada Toronto Concussion Clinic Full time

    **Position Summary**: The Medical Assistant will work with our doctors in-person and virtually. They will take a history and make some clinical observations of the patient, document it efficiently in the EMR during the patient encounter, and help the patient sort through any administrative issues they may be facing. They will then hand the patient over to...