Middleware Support Specialist

7 months ago

St Catharines, Canada Ministry of Transportation Full time

Consider this exciting opportunity within the Operations, Maintenance and Support Branch where you will join a diverse and highly skilled team providing senior-level technical systems administration and operational support for infrastructure and IT systems leveraged by the Ministry of Transportation and the Ministry of Labour, Immigration, Training and Skills Development.

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the
**OPS Anti-Racism Policy** and the
**OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
**Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**: In this job, you will:

- Co-ordinate problem determination and develop and implement resolutions to data recovery/integrity and security issues involving multi-tier, multi-platform integration
- Provide troubleshooting advice and services to government technical support staff
- Develop and recommend policies and procedures to maintain technical integrity, backup, recovery and security control of systems and data
- Provide cost and estimate monitoring reports on systems resource utilization
- Monitor compliance to service level agreements and implement remedial action with service providers
- Provide oversight to operational and project activities by completing tasks and assigning tasks to consultants
- Participates in 24 hours a day, 7 days a week, 365 days a year on-call support to ensure continuous availability of the hosted production systems.

**How do I qualify?**:
**Technical Knowledge**:

- Expert knowledge and experience in deploying, managing and integrating systems deployed to Microsoft Azure including experience managing Virtual Machines, VNETs, Application Gateways, App Services, Azure SQL, Storage Accounts, Key Vaults, and similar resources
- Experience monitoring and troubleshooting systems in Azure with the Azure Monitor suite of tools (Application Insights, Log Analytics Workspace, Alerts, Workbooks, Dashboards, and similar)
- Expert knowledge and experience defining infrastructure as code with tools such as Terraform, ARM, bicep, and similar
- Expert knowledge and experience defining, deploying and troubleshooting CI/CD pipelines in Azure DevOps
- Expert knowledge and experience with Microsoft and Windows-based systems
- Experience developing automation scripts in Powershell, Azure CLI and similar scripting languages and tools to automate deployment and configuration tasks
- Experience with administering Linux-based systems
- Knowledge of current and evolving industry trends in technology pertaining to cloud delivery, hybrid cloud and on-premises system delivery, and integration with modern SaaS platforms (such as Dynamics 365 online, Salesforce and similar)
- Knowledge of government directives, standards, policies and guidelines governing systems development and use/acquisition of information technology
- Expert knowledge and experience in the day-to-day operations and support of Enterprise systems and servers using industry-standard IT Service Management concepts such as Information Technology Infrastructure Library (ITIL)

**Analytical and Problem Solving Skills**:

- Ability to work with teams both within the branch and across the broader organization to solve complex technical and business problems
- Ability to review and analyze systems management issues/concerns/initiatives
- Ability to identify and define multi-platform system integration problems and co-ordinate complex resolution processes
- Ability to co-ordinate the systems management function by developing technical design features and alternatives to ensure effective system backup, recovery and security
- Ability to develop systems assurance guidelines and initiate procedures to improve reliability, availability and integrity

**Communication Skills**:

- Ability to effectively collaborate and share technical knowledge within the team and with colleagues across the cluster
- Ability to prepare reports, briefs and papers on systems management/database policies and standards and write reports on systems performance, including assessment of technical specifications and considerations
- Ability to interact with clients and explain technical solutions
- Ability to clearly and concisely communicate to quickly solve problems
- Ability to make presentations to management and technical staff

**Interpersonal and Negotiation Skills**:

- Ability to present and discuss benefits and drawbacks and en

  • Outbound Sales Specialist

    1 week ago

    St. Catharines, Canada HQ Support Full time

    About Us At HQ Support, we're not just a call center; we are on a mission to empower entrepreneurs with bold ideas and small businesses to compete like corporate giants, by providing unprecedented access to tools that turn dreams into reality and drive success, one step at a time. The Role We're seeking a highly motivated and results-driven Outbound Sales...

  • Physiotherapy Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada Arvan Rehab Group Full time

    Job Title:Physiotherapy Support SpecialistAbout the Role:We are currently seeking a Physiotherapy Support Specialist to join our team at Arvan Rehab Group. In this role, you will work closely with our physiotherapists to provide high-quality care and support to our residents.Schedule:This is a temporary position requiring 35 hours of work per week from...

  • Executive Support Specialist

    2 weeks ago

    St. Catharines, Canada CEM Engineering Full time

    About the RoleWe are seeking a highly organized and efficient Executive Support Specialist to join our team at CEM Engineering. This is a full-time position working 40 hours per week from 8:30 am – 4:30 pm, with occasional flexibility required for specific tasks and deliveries.

  • Youth Support Specialist

    1 month ago

    St. John's, Newfoundland and Labrador, Canada HomeBridge Family Support Services Full time

    About UsHomeBridge Family Support Services is a leading provider of support services for at-risk youth and their families.Job DescriptionWe are seeking a highly motivated Youth Support Specialist to join our team. This role will involve working with clients who require specialized support in various settings, including early intervention programming and...

  • Administrative Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking an organized and detail-oriented Administrative Support Specialist to manage daily office operations at beBee Professionals in St. Catharines.Responsibilities:Manage incoming communications, schedule meetings, and maintain calendars.Maintain office supplies and ensure a well-organized workspace.Support staff with data entry, filing, and report...

  • Dedicated Support Care Specialist

    1 month ago

    St. Catharines, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    At beBee Professionals, we are seeking a compassionate and skilled Support Care Specialist to provide exceptional care to clients in St. Catharines, Canada.About the RoleThis rewarding opportunity involves assisting individuals with daily living activities, enhancing their quality of life and promoting independence.Responsibilities:Assist clients with...

  • Jr. Support

    7 months ago

    St. Catharines, Canada Delta4 Digital Inc. Full time

    **Position Title**: Jr. Support & Resource Team Specialist **Reports To**: Production Operations Manager - _ **ABOUT DELTA4 DIGITAL INC.** Delta4 Digital (D4D) is a data-driven, technology-enabled performance marketing agency headquartered in the heart of the Niagara Region of Ontario. For over 10 years, rapidly growing companies across North America have...

  • Experienced Construction Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada beBee Professionals Full time $32,000 - $45,000

    We are seeking a reliable Construction Support Specialist to assist in various construction projects in St. Catharines, Canada.Key Responsibilities:Assist in the preparation and cleanup of construction sites, ensuring a safe working environment.Carefully load and transport materials and equipment as required.Operate basic construction tools and machinery...

  • Construction Site Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    At beBee Professionals in St. Catharines, we are seeking a skilled Construction Site Support Specialist to join our team. This role involves assisting experienced tradespeople with various construction tasks, maintaining tools and equipment, and ensuring a safe and efficient work environment.Key Responsibilities:Support carpenters, electricians, and other...

  • Trampoline Park Technical Support Specialist

    4 days ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    About Us">Aerosports Trampoline Park is a dynamic and exciting environment that combines fun and fitness with high-energy trampolines, dodgeball courts, and foam pits. We are currently seeking an experienced Technical Support Specialist to join our team.">Job Description">We are looking for a highly skilled and motivated Technical Support Specialist to...

  • Confidential Administrative Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada Brock University Full time

    The Office of the Vice-President, External (VPE) at Brock University seeks a highly skilled and experienced Confidential Administrative Support Specialist to provide executive-level administrative support to the Vice-President, External. This is a full-time permanent position with comprehensive benefits and tuition waiver.Key responsibilities include...

  • Customer Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Net2Source Inc. Full time

    We are seeking a highly motivated and experienced Customer Support Specialist to join our team as a Media Expert. In this role, you will be responsible for providing exceptional customer service to our clients in the social media entertainment space.The ideal candidate will have a strong background in customer service, excellent communication skills, and...

  • Clinical Support Specialist

    7 months ago

    St. Catharines, Canada Sienna Senior Living Full time

    We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada’s leading owners and operators of seniors’ residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling...

  • Data Specialist

    2 weeks ago

    St. Catharines, Canada ELMWOOD FINE CUSTOM CABINETRY Full time

    **Data Specialist** Are you looking for a real professional challenge? An organization capable of supporting your ambitions? A company where autonomy, openness and family spirit are at the heart of a stimulating daily life? We are the largest Canadian manufacturer of high-end custom cabinets in North America. We need people like you. We are seeking a...

  • Fund Development Specialist

    2 weeks ago

    St. Catharines, Canada Hospice Niagara Full time

    **Fund Development Specialist (Hybrid)** **Salary**: $43,466 - $59,706 annually Hours: Monday to Friday, 8:30 AM - 4:30 PM, additional hours as needed. Hospice Niagara is seeking a full-time, permanent, Fund Development Data Specialist with a knack for data, exceptional organizational skills and passion for fund development to join the team! As the Fund...

  • Child Development Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada beBee Professionals Full time $35,000 - $55,000

    Role OverviewWe are seeking a dedicated Child Development Specialist to support the growth and education of young children in our St. Catharines, Canada location.

  • Hardware Deployment Specialist

    7 months ago

    St. Catharines, Canada Skycomp Solutions Inc. Full time

    **General Summary** The Hardware Deployment Specialist is responsible for preparing, configuring, and deploying computers and related hardware for our clients. This role involves ensuring that all hardware is set up correctly and meets the clients' specifications, providing high-quality technical support, and maintaining detailed records of all activities....

  • Physiotherapist Specialist

    3 days ago

    St. Catharines, Ontario, Canada Lifemark Health Group Full time

    About Lifemark Health GroupLifemark Health Group is a leading healthcare management organization dedicated to helping Canadians live healthier, more active lives. Our commitment to excellence and patient-centered care has earned us a reputation as a trusted partner in the healthcare industry.Job Title: Physiotherapist SpecialistWe are seeking an experienced...

  • Site Support Specialist

    3 months ago

    St. John's, Newfoundland and Labrador, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in St. John's is seeking a Site Support Specialist to assist in a variety of construction tasks. As a Site Support Specialist, you will provide support to skilled tradespeople, maintain tools and equipment, and ensure a safe and efficient work site.Responsibilities:Assist carpenters, electricians, and other skilled workers on-site.Load...

  • Bereavement Specialist

    2 months ago

    St. Catharines, Canada Hospice Niagara Full time

    **Position Summary**: The Bereavement Specialist works under the direction of the Manager of Community Programs and coordinates programs that support bereaved individuals who are grieving the death of a significant human loved one, regardless of their age or cause of death. The Bereavement Specialist is responsible for the intake and assessment for...