Middleware Support Specialist

5 months ago

St Catharines, Canada Ministry of Transportation Full time

Consider this exciting opportunity within the Operations, Maintenance and Support Branch where you will join a diverse and highly skilled team providing senior-level technical systems administration and operational support for infrastructure and IT systems leveraged by the Ministry of Transportation and the Ministry of Labour, Immigration, Training and Skills Development.

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the
**OPS Anti-Racism Policy** and the
**OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
**Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**: In this job, you will:

- Co-ordinate problem determination and develop and implement resolutions to data recovery/integrity and security issues involving multi-tier, multi-platform integration
- Provide troubleshooting advice and services to government technical support staff
- Develop and recommend policies and procedures to maintain technical integrity, backup, recovery and security control of systems and data
- Provide cost and estimate monitoring reports on systems resource utilization
- Monitor compliance to service level agreements and implement remedial action with service providers
- Provide oversight to operational and project activities by completing tasks and assigning tasks to consultants
- Participates in 24 hours a day, 7 days a week, 365 days a year on-call support to ensure continuous availability of the hosted production systems.

**How do I qualify?**:
**Technical Knowledge**:

- Expert knowledge and experience in deploying, managing and integrating systems deployed to Microsoft Azure including experience managing Virtual Machines, VNETs, Application Gateways, App Services, Azure SQL, Storage Accounts, Key Vaults, and similar resources
- Experience monitoring and troubleshooting systems in Azure with the Azure Monitor suite of tools (Application Insights, Log Analytics Workspace, Alerts, Workbooks, Dashboards, and similar)
- Expert knowledge and experience defining infrastructure as code with tools such as Terraform, ARM, bicep, and similar
- Expert knowledge and experience defining, deploying and troubleshooting CI/CD pipelines in Azure DevOps
- Expert knowledge and experience with Microsoft and Windows-based systems
- Experience developing automation scripts in Powershell, Azure CLI and similar scripting languages and tools to automate deployment and configuration tasks
- Experience with administering Linux-based systems
- Knowledge of current and evolving industry trends in technology pertaining to cloud delivery, hybrid cloud and on-premises system delivery, and integration with modern SaaS platforms (such as Dynamics 365 online, Salesforce and similar)
- Knowledge of government directives, standards, policies and guidelines governing systems development and use/acquisition of information technology
- Expert knowledge and experience in the day-to-day operations and support of Enterprise systems and servers using industry-standard IT Service Management concepts such as Information Technology Infrastructure Library (ITIL)

**Analytical and Problem Solving Skills**:

- Ability to work with teams both within the branch and across the broader organization to solve complex technical and business problems
- Ability to review and analyze systems management issues/concerns/initiatives
- Ability to identify and define multi-platform system integration problems and co-ordinate complex resolution processes
- Ability to co-ordinate the systems management function by developing technical design features and alternatives to ensure effective system backup, recovery and security
- Ability to develop systems assurance guidelines and initiate procedures to improve reliability, availability and integrity

**Communication Skills**:

- Ability to effectively collaborate and share technical knowledge within the team and with colleagues across the cluster
- Ability to prepare reports, briefs and papers on systems management/database policies and standards and write reports on systems performance, including assessment of technical specifications and considerations
- Ability to interact with clients and explain technical solutions
- Ability to clearly and concisely communicate to quickly solve problems
- Ability to make presentations to management and technical staff

**Interpersonal and Negotiation Skills**:

- Ability to present and discuss benefits and drawbacks and en

  • Administrative Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at beBee Professionals in St. Catharines. As an Administrative Support Specialist, you will be responsible for providing administrative support to our office operations, ensuring the smooth day-to-day functioning of our office.Key Responsibilities:Manage...

  • Technical Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistAerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting issues, and ensuring that our computer systems are running smoothly.Key Responsibilities:Respond...

  • Technical Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Aerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our customers, ensuring their experience with our products and services is seamless and enjoyable.Key Responsibilities:Respond to customer inquiries and...

  • Administrative Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Court Animal Hospital Full time

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Court Animal Hospital. As an Administrative Support Specialist, you will be responsible for coordinating the flow of information within the team, establishing and implementing policies and procedures, and maintaining manual and computerized information...

  • Administrative Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Brock University Full time

    ResponsibilitiesThe Administrative Support Specialist will provide a wide range of confidential and executive-level administrative support to the Vice-President, External, and associated portfolios. Key responsibilities include managing the Vice-President's schedule, ensuring thorough preparation for all engagements, and handling a high volume of inquiries...

  • In-Home Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada ParaMed Full time

    **Company Overview**At Extendicare, we are committed to enriching the lives of our residents every day. By focusing our energy on delivering exceptional care and support, we transform both the quality of their lives and the quality of our own work experiences.**Job Summary**We are seeking a compassionate In-Home Support Specialist to join our team. As an...

  • Medical Support Specialist

    1 week ago

    St. Catharines, Ontario, Canada ABA Nefr & Anba Karas Kiromina Inc. Full time

    Company OverviewABA Nefr & Anba Karas Kiromina Inc. is a reputable organization dedicated to providing top-notch healthcare services. As a Medical Support Specialist, you will play a crucial role in ensuring the smooth operation of our pharmacy and drugstore.

  • Executive Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Rainbook Canada Inc. Full time

    Job DescriptionRainbook Canada Inc. is seeking a highly organized and detail-oriented Executive Support Specialist to join our team. As an Executive Support Specialist, you will play a crucial role in ensuring the smooth operation of our office by providing administrative support to our executives.About the RoleThe successful candidate will be responsible...

  • Administrative Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada beBee Professionals Full time $30,000 - $40,000

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at beBee Professionals in St. Catharines, Canada. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office...

  • Technical Support Specialist

    1 week ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job TitleTechnical Support SpecialistAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. In this role, you will provide top-notch technical support to our staff and customers, ensuring they have a seamless experience with our systems.ResponsibilitiesRespond to technical issues related to...

  • Administrative Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Pet Valu Full time

    We are seeking an experienced Administrative Support Specialist to join our team at Pet Valu. As an Administrative Support Specialist, you will be responsible for providing administrative support to our team, including arranging and coordinating seminars, conferences, and other events. You will also be responsible for supervising other workers, training...

  • Disability Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Government of Prince Edward Island Full time

    About the RoleWe are seeking a highly skilled and dedicated Disability Support Specialist to join our team at the Government of Prince Edward Island. As a key member of our AccessAbility Supports program, you will play a vital role in delivering disability specific supports and services to eligible individuals with disabilities.Job DescriptionThe Disability...

  • Technical Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada beBee Professionals Full time

    We at beBee Professionals are seeking a highly skilled Technical Support Specialist to provide exceptional technical support to our customers and internal teams. The ideal candidate will possess a Bachelor's degree in Computer Science or a related field, as well as experience in customer service and technical support. Key responsibilities include...

  • Veterinary Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Court Animal Hospital Full time

    About Court Animal HospitalWe are a leading animal hospital dedicated to providing top-notch care and services to our furry patients. As a Veterinary Support Specialist, you will play a crucial role in ensuring the comfort and well-being of our animals.Job SummaryWe are seeking a highly skilled and compassionate Veterinary Support Specialist to join our...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are seeking a Customer Service Representative (Cashier), also known as an Omni-Channel Specialist at Best Buy. As a Customer Service Representative, you will process our customers' purchases, returns, trade-ins and more.No experience required, we will equip you with the skills and knowledge to...

  • Technical Support Specialist

    3 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Aerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems. Your tasks will include consulting user guides, technical manuals, and other documents to research and implement solutions, as well as...

  • Administrative Support Specialist

    1 week ago

    St. Catharines, Ontario, Canada Court Animal Hospital Full time

    At Court Animal Hospital, we are seeking an experienced Administrative Support Specialist to join our team.About the JobWe offer a competitive salary of $45,000 - $60,000 per year, depending on experience.This is a permanent, full-time position with 30-40 hours of work per week. The successful candidate will have excellent communication skills and be able to...

  • Administrative Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada BGIS Full time

    About the RoleBGIS is a leading provider of customized facility management and real estate services. We are seeking an Administrative Support Specialist to join our team.Key ResponsibilitiesProvide administrative support to ensure the smooth operation of our office.Manage documents, including filing, mail, and photocopying.Service office equipment and...

  • Sales Support Specialist

    6 months ago

    St. Catharines, Canada Flora Pack Full time

    Flora Pack St. Catharines ON $19 an hour - Full-time with benefits participation after successful completion At Flora Pack, we are excited to be hiring a Sales Support Specialist to join our growing team. This role will provide administrative assistance to our Sales Team by ensuring seamless liaising communications and a creative flair for problem solving...

  • Pharmacy Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada ABA Nefr & Anba Karas Kiromina Inc. Full time

    We are seeking a skilled Pharmacy Support Specialist to join our team at ABA Nefr & Anba Karas Kiromina Inc. This is an excellent opportunity for a detail-oriented and organized individual to work in a fast-paced environment, providing support to our pharmacy staff.About the RoleThe successful candidate will be responsible for maintaining accurate records of...