Guest Service Agent

6 months ago


Winnipeg, Canada Elevate Sports Recovery & Performance Full time

Elevate Sports Recovery & Performance, sister company to Elite Sports Injury physiotherapy clinics, is committed to improving your life by focusing on the whole body using professional practices for both strength and recovery.

Our "sports spa" is designed with professional sports recovery modalities in a boutique atmosphere. Our recovery modalities are expertly crafted to reduce inflammation and increase circulation, allowing the body to naturally heal and recover on it's own. This is a pro-active, rather than, re-active approach to help the body recover faster.

Our focus is on lifestyle clientele, with a core demographic ranging from 30 - 60 years of age. These active people run the gamut from marathoners to busy professionals. We align with Nike's definition of the term Athlete - "If you have a body, you are an Athlete" - Nike

**Guest Service Agent**

**We offer competitive wages, great employee perks, and opportunities for professional growth.**

We are looking for a team of dedicated members who are motivated to create customized and thoughtful guest experiences for each client who walks through the door. The role of our staff is to educate guests, anticipate their needs, and create a friendly, welcoming environment.

We have curated a space and services that provide professional level recovery modalities paired with luxury products, in a high-end “sports spa” facility.

People who would thrive in this environment have a passion for health & wellness and assisting others. Someone who experiences joy by seeing guests enjoy their experience would love this position

**Qualifications**:

- Fitness, wellness or coaching background/knowledge (Kinesiology students/graduates are an asset)
- Strong communication and customer service skills and experience
- High degree of self-motivation
- Multi-tasking guru
- Passion for helping others, and a commitment to personal health and fitness
- Excellent time management skills
- Sales oriented

**Responsibilities**:

- Guest relations - answering phones, filling out client intake forms, assisting with bookings, completing payments, curating their experience, and of course walking them through each of the recovery modalities (Sauna, compression lounge and tubs).
- Opening/closing duties - (turning on lights, saunas, music, checking daily booking, preparing for the day)
- Basic cleaning - towels, floors, check and stock guest products

**Job Types**: Part-time, Permanent
Part-time hours: 10-25 per week

**Benefits**:

- On-site gym

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Winnipeg, MB R3J 0P5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)

Work Location: In person


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