Night Auditor/guest Service Agent
6 months ago
As a Guest Services Agent, your key responsibilities will be:
- Ensuring total satisfaction of hotel guests and that each guest is handled with a professional, efficient and welcoming attitude.
- Demonstrate a working knowledge of all services and facilities of the hotel as well as the local surrounding area, attractions and special events.
- Be well versed in payment procedures including, how to compute bills, collect payments, and manage a cash float.
- Perform simple bookkeeping activities, issue room keys and escort instructions to Bellman.
- Posting charges.
- Complete and confirm reservations.
- Provide information to supervisors, co-workers, and subordinates by telephone, in written form, or in person. Handling complaints, settling disputes, and resolving grievances and conflicts.
- Perform other duties as required and/or requested by direct Supervisor or Management.
Requirements for this position include;
- A high school diploma
- Good verbal and written skills
- Basic computer skills
- The ability to work well on multiple tasks simultaneously
- Ability to work in an organized manner with a strong emphasis to detail with mínimal to no supervision.
Experience as a Guest Services Agent is an asset.
Only those considered for the position will be contacted.
**Job Types**: Full-time, Permanent
**Salary**: From $16.50 per hour
**Benefits**:
- Dental care
- Extended health care
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
-
Night Auditor/front Desk Agent
6 months ago
Winnipeg, Canada Lakeview Hecla Resort Full time**PLEASE NOTE THAT THIS POSITION IS ON HECLA ISLAND AT THE LAKEVIEW HECLA RESORT** Hecla Resort located in the beautiful Hecla Provincial Park is a full service, year round resort offering exceptional service, made from scratch foods and a welcoming atmosphere for our Guests. Our passion for hospitality and our commitment to Guest service starts with the...
-
Guest Service Agent
2 months ago
Winnipeg, Canada Victoria Inn Hotel & Convention Centre Full time**Guest Service Agent/Night Auditor** **Who we are looking for**: **What you will learn**: **Position Summary**: Through the guidance of the Guest Service Manager, support the daily operations of the Guest Services Department by providing superior guest service. Provide assistance to employees from other departments, and ensure proper procedures, policies...
-
Guest Service Agent
1 month ago
Winnipeg, Canada Victoria Inn Hotel & Convention Centre Full time**Guest Service Agent/Night Auditor** **Who we are looking for**: **What you will learn**: **Position Summary**: Through the guidance of the Guest Service Manager, support the daily operations of the Guest Services Department by providing superior guest service. Provide assistance to employees from other departments, and ensure proper procedures, policies...
-
Front Desk Agent/night Auditor
6 months ago
Winnipeg, Canada Holiday Inn Express Winnipeg Airport Polo Park Full timeWe are looking for a dynamic IHG Hotel Front Desk Agent as a Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent/Night Audit responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. Night Audit duties also...
-
Night Auditor
6 months ago
Winnipeg, Canada Hyatt House Full time**Night Auditor** HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 135 room property offers the comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness...
-
Night Auditor/front Desk Agent
6 months ago
Winnipeg, Canada Courtyard Marriott Winnipeg Airport Full timeNight Auditor / Front Desk Agent Ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. **Primary Responsibilities**: Includes, but not necessarily limited to the following: - Responsible for completing the audit process for the hotel in an accurate and timely manner -...
-
Night Auditor/front Desk Agent
6 months ago
Winnipeg, Canada New Lodge Hotel Full timeLooking for a reliable, outgoing, customer service oriented person to fill the role of the Night Auditor. This is a Part-Time permanent position, shifts will be every Friday and Saturday overnight. **Duties include**: Managing reservations Check ins & check outs Guest accounting Guest services Night Audit Maintaining time sheets Concierge requests and other...
-
Night Auditor/front Desk Agent
3 months ago
Winnipeg, Canada New Lodge Hotel Full timeLooking for a reliable, outgoing, customer service oriented person to fill the role of the Night Auditor. This is a Full-Time permanent position, shifts will be overnight and can be on Weekends/Holidays. **Duties include**: Managing reservations Check ins & check outs Guest accounting Guest services Night Audit Maintaining time sheets Concierge requests and...
-
Night Auditor/front Desk Agent
6 months ago
Winnipeg, Canada New Lodge Hotel Full timeLooking for a reliable, outgoing, customer service oriented person to fill the role of the Night Auditor. This is a Part-Time permanent position, shifts will be every Friday and Saturday overnight. **Duties include**: Managing reservations Check ins & check outs Guest accounting Guest services Night Audit Maintaining time sheets Concierge requests and other...
-
Night Auditor
6 months ago
Winnipeg, Canada Howard Johnson Winnipeg West Full timeJob Summary: We are seeking a Front Desk N ht Auditor to join our te first poi - of contact for - r guests, providing exc - ional customer ervice and upholding the stand - s of our establishm nt. This - an overnight - sition f - 11:00PM to 7:00 - Duties: - eet and - come guests in a f iendly and professional - nner - Check - and ck-out gues -...
-
Night Auditor
6 months ago
Winnipeg, Canada Holiday Inn & Suites Winnipeg Downtown Full timeThe Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department’s income, as well as posting room, tax, and local phone charges to guest folios. ** Major Duties and Responsibilities** - Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. - Posts and files all charges to...
-
Night Auditor
6 months ago
Winnipeg, Canada Westmont Hospitality Group Full timeThe Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department’s income, as well as posting room, tax, and local phone charges to guest folios. - ** Major Duties and Responsibilities** - Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. - Posts and files all charges...
-
Front Desk/night Auditor
1 month ago
Winnipeg, Canada Econolodge Winnipeg South Full timeEconolodge Winnipeg South is looking to hire a Front Desk Night Auditor. **Responsibilities**: - Check in and out guest - Make sure all information is complete and correct. - Deal with all guests questions and issues - Communicate with management and staff members to come up with the best solution - Selling rooms in person and over the phone - Cleaning and...
-
Hotel Front Desk
6 months ago
Winnipeg, Canada Sparrow Hotels Full timeAt Sparrow Hotels, our core purpose is to create an environment for people and communities to flourish. We strive to be responsible to our guests, clients and staff through social responsibility, community investment, sustainability, design and innovation. Our roots in the Winnipeg community run deep with more than 80 years in the hospitality industry,...
-
Guest Service Agent
6 months ago
Winnipeg, Canada Holiday Inn Airport West Full timeIdeal Guest Services Agents are passionate about customer service. They look to make our guests comfortable while away from home, whether they are traveling on business or for leisure. Our associates have a keen intuition that allows them to anticipate needs and exceed expectations. This position will be responsible for checking guests in and out at the...
-
Night Auditor
6 months ago
Winnipeg, Canada Best Western Premier Winnipeg East Full timeWinnipeg’s newest hotel Best Western Premier Winnipeg East is looking to add another part-time team member to their Front Desk Team. **About the hotel**: We are a brand-new hotel featuring 141 guestrooms, meeting rooms, bistro/bar, expansive work-out facility and an indoor pool with water slide and hot tub. Our 6-story property offers upscale décor...
-
Night Auditor/front Desk Agent
2 months ago
Winnipeg, Canada Econo Lodge Winnipeg South Full time**Job Overview** As a Front Desk Agent, you will be the first point of contact for guests at our establishment. Your primary responsibility will be to provide exceptional customer service and create a positive experience for all visitors. **Duties**: - Greet guests upon arrival and assist with check-in and check-out procedures - Answer phone calls and...
-
Guest Services Agent/ Part Time Night Auditor
2 months ago
Winnipeg, Canada Quality Inn & Suites, Winnipeg Full timeCheck in and out guests - Make sure all information is complete and accurate. - Doing night audit, balancing all accounts - Closing daily shift - Deal with all guests questions and issues - Communicate with management and staff members to come up with the best solution - Selling rooms in person and over the phone - Cleaning and Inventory - Create a welcoming...
-
Guest Service Agent
6 months ago
Winnipeg, Canada Best Western Premier Winnipeg East Full time**Winnipeg’s full service hotel Best Western Premier Winnipeg East is looking to add another full-time team member to their Guest Services Team.** **About the hotel**: We are a brand-new hotel featuring 141 guestrooms and studios, meeting rooms, bistro/bar, expansive work-out facility and an indoor pool with water slide and hot tub. Our 6-story property...
-
Guest Service Agent
6 months ago
Winnipeg, Canada Holiday Inn Express Winnipeg Airport Polo Park Full timeHoliday Inn Express is looking for someone that understands the basics of working in the hotel industry as a Front Desk Agent, someone that could also work mornings, afternoon, evenings and weekends, and is interested in providing genuine care for our guests. Some responsibilities include: - Review and balance outstanding amounts - Balance and post credit...