Esc - Bilingual Representative

3 months ago

Montréal QC, Canada ADP Full time

**ADP is hiring an Employee Service Center Bilingual Representative**
- _Are you looking to grow your career _in a stable, dynamic environment with plenty of opportunities to progress?_
- _Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities?_
- _Are you looking to be yourself _in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?_

If so, this may be an opportunity for you. Read on and decide for yourself.

As an** Employee Service Center Bilingual Representative**, you’ll help our clients leverage ADP’s exceptional business solutions so they can focus on what matters most to them - growing their business.

**To learn more about careers in **Client Service **at ADP**, **visit**:
**What you’ll do**:_Responsibilities_
- Respond professionally and timely to client employees regarding multiple products offering such as Payroll, Time and Labor management & HR.
- Provide our clients with knowledge on Human Resources, Payroll, Time and Attendance, Trouble Shooting and Security Management.
- Act as an internal expert for the employees for Comprehensive Services
- Document all inquiries into our CRM solution (Siebel).
- Clearly communicate and educate employees on processes and procedures utilizing our knowledge base.
- Ensures proper, timely follow-up on assigned cases to ensure service level agreements and that the client experience is seamless, builds trust in ADP as a service provider.
- Identifies, recommends, or refers any issues or opportunities which arise from client queries to the appropriate internal ADP Team.
- Learns, understands, maintains and contributes to internal support processes.
- Proactively seek ways to provide a better service experience for clients, recommending enhancements to products and support processes.
- Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement.

**TO SUCCEED IN THIS ROLE**:Required Qualifications***
- 2 years’ of customer service/HR administrative experience
- ADP Product knowledge is an asset
- Intermediate Internet and MS Office Skills (Word/Excel) required
- Experience in a call center environment/ Client-facing environment
- Excellent communication skills
- Ability to collaborate & work effectively within cross functional teams
- Excellent time management skills & ability to meet deadlines
- Strong problem-solving techniques and the ability to learn new technologies
- English/French Bilingualism is Mandatory

**BONUS POINTS FOR THESE**:Preferred Qualifications**
- 3 years post-secondary education or equivalent in customer service/HR administrative experience.

**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN**:

- **Focus on your mental health and well-being.** We take care of one another and offer support for your well-beingbecause healthy associates are happy ones.
- **Join a company committed to giving back **and generating a lasting, positive impact** **upon the communities in which we work and live.
- **Knowledge to help you grow.** Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
- **Innovate. Problem-solve.** Shape the future of work with people you like.
- **Balance work and personal time. **Flexibility to integrate work more easily in your everyday life**.**:

- **Go Global. **With operations around the world, exciting new networking opportunities abound.
- **Belong **by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

**Jobs.adp.ca**

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

  • Esc - Bilingual Representative/représentant Au

    1 month ago

    Montréal, QC, Canada ADP Full time

    **ADP is hiring an Employee Service Center Bilingual Representative** - _Are you looking to grow your career _in a stable, dynamic environment with plenty of opportunities to progress?_ - _Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities?_ - _Are you looking to be yourself _in a culture that values equity,...

  • Bilingual Human Resources Representative

    2 months ago

    Montréal, QC, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • IT Service Delivery Sales Representative

    1 month ago

    Montréal, QC, Canada Software International Full time

    **Software International (SI)** supplies technical talent to a variety of Fortune 100/500/1000 and other companies in Canada/US. We currently have a role as a Bilingual Sales Representative IT Service Delivery (ENG-FRN) with our global infrastructure IT consulting client at their Montreal, QC location. This role does require someone bilingual in both ENG and...

  • Bilingual Sales Representative IT Service Delivery

    2 months ago

    Montréal, QC, Canada Software International Full time

    **Software International (SI)** supplies technical talent to a variety of Fortune 100/500/1000 and other companies in Canada/US. We currently have a role as a Bilingual Sales Representative IT Service Delivery (ENG-FRN) with our global infrastructure IT consulting client at their Montreal, QC location. This role does require someone bilingual in both ENG and...

  • Bilingual Customer Service Representative

    3 weeks ago

    Montréal, QC, Canada Lexia Communications Inc. Full time

    **Lexia Communications Inc. is looking for a Full-Time Bilingual Customer Service Representative in Montréal, QC** **Must be Fluent in English and French** **Duties**: - Office Administrative duties - Dispatch duties - Organize files and keep month-to-month invoice records - Create/collect new and pending invoices from clients - Checking the schedule of...

  • Bilingual Customer Service Representative

    3 months ago

    Montréal, QC, Canada Groupe LavaSeco Full time

    We are currently seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. **Responsibilities**: - Handle and resolve customer needs and orders with professionalism - Collaborate with other team members to ensure efficient service - Maintain accurate records of customer interactions in our database - Assist in...

  • Bilingual Technical Support Representative

    2 months ago

    Montréal, QC, Canada TTEC Full time

    Bilingual Technical Support Representative - Portuguese-English - Remote in Quebec Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a** Bilingual Technical Support Representative speaking Portuguese and English working remotely in Quebec**, you’ll be a part of bringing humanity to business....

  • Bilingual Customer Service Representative

    3 months ago

    Montréal, QC, Canada Fuze HR Solutions Inc Full time

    Fuze HR is looking for **Customer service representatives.** The agents will be responsible for ensuring the satisfaction of internal and external customers, customer requests, offering alternatives if necessary, etc. Available schedules currently are: 9am-5pm or 4pm-midnight **Salary**: 18.50 $/hour **Main tasks of the Customer Service...

  • Bilingual Customer Service Representative

    5 months ago

    Montréal, Canada Pet Care Montreal Full time

    **Bilingual Customer Care Representative** Are you a pet lover with exceptional communication skills in both English and French? Join our dedicated team at Les Anges Gardiennes, a leading pet care company located near Saint Henri Metro. We are seeking a passionate and empathetic Bilingual Customer Care Representative to provide top-notch service to our...

  • Bilingual Customer Care Representative

    6 months ago

    Montréal, Canada Staples Full time

    **Bilingual Customer Care Representative - 1260896** **Bilingual Customer Care Representative (12 Month Contract)** **Staples is business to business. **You’re what binds us together. Staples Promotional Products is the world's most trusted source for branded merchandise. As an unprecedented 11-time winner of the Distributor of the Year Award and the...

  • Bilingual Service Representative

    2 months ago

    Montréal, QC, Canada BMO Financial Group Full time

    105-119-129 rue St-Jacques O MONTREAL Quebec,H2Y 1L6 B2COperations Provides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of...

  • Bilingual Service Representative

    2 months ago

    Montréal, QC, Canada BMO Financial Group Full time

    105-119-129 rue St-Jacques O MONTREAL Quebec,H2Y 1L6 B2COperations Provides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of...

  • Bilingual Specialty Support Representative, Canada

    1 month ago

    Montréal, QC, Canada UKG Full time

    **Job Description**: **Job ID**: - BILIN008287**Employment Type**: - Regular**Work Style**: - hybrid**Location**: - Montreal,QC,CanadaToronto,ON,Canada**Role**: - Bilingual Specialty Support Representative, Canada Payment ServicesCompany Overview With 80,000 customers across 150 countries, UKG is the largest U.S.based private software company in the...

  • Bilingual Client Services Representative

    3 months ago

    Montréal, QC, Canada Pure Strategic Marketing Full time

    **Client Service and Support Representative** We are seeking responsible and motivated team players to join our client services department. We have 2 roles that we are currently hiring for, Processing Agent and Customer Service Agent. For both roles we provide extensive training for the first 3 weeks on the job to get you settled. **How you’ll Make an...

  • Bilingual Customer Service Representative

    2 months ago

    Montréal, QC, Canada Computershare Full time

    **Voir version française plus bas** Location: Montreal Canada Hybrid In this position, you’ll be based in the Montreal office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.coM/Flex. **We give you a world of potential** Are you...

  • Bilingual Customer Service Representative

    2 weeks ago

    Montréal, QC, Canada Express Scripts Inc. Full time

    The Provider Call Centre is the main venue for communication between providers and Express Script Canada regarding day-to-day claims adjudication queries. The Customer Service Representatives reflect Express Script Canada’s commitment to accessibility and responsiveness to providers. This position is instrumental in meeting contractual objectives and...

  • Bilingual Customer Service Representative

    2 weeks ago

    Montréal, QC, Canada Express Scripts Inc. Full time

    The Provider Call Centre is the main venue for communication between providers and Express Script Canada regarding day-to-day claims adjudication queries. The Customer Service Representatives reflect Express Script Canada’s commitment to accessibility and responsiveness to providers. This position is instrumental in meeting contractual objectives and...

  • Bilingual Specialty Support Representative, Canada

    3 months ago

    Montréal, QC, Canada UKG (Ultimate Kronos Group) Full time

    **Company Overview**: Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee...

  • Bilingual Inbound Sales and Customer Representative

    2 months ago

    Montréal, QC, Canada Fairstone Full time

    Our team is seeking our next Inbound Sales and Customer Representative to join our Montreal team. At Fairstone we don’t hire experience only, we hire attitude! If you are willing to learn, we are willing to invest in your future! We offer a broad training program, where you will be supported with professional development and encouraged to further build...

  • Bilingual Inside Sales Representative

    3 months ago

    Montréal, QC, Canada Linde plc Full time

    **Bilingual Inside Sales Representative (Full Time, Remote Position) - Montreal, QC** - 24001370 At Medigas, the healthcare division of Linde Canada, Inc., you’ll join talented and diverse people throughout Canada, all working hard to make a difference in our client’s lives and make our organization successful. You will work to support, develop and...