Bilingual Inbound Sales and Customer Representative

3 months ago


Montréal QC, Canada Fairstone Full time

Our team is seeking our next Inbound Sales and Customer Representative to join our Montreal team.

At Fairstone we don’t hire experience only, we hire attitude

If you are willing to learn, we are willing to invest in your future We offer a broad training program, where you will be supported with professional development and encouraged to further build an exciting career with us

No cold calling As an Inbound Sales and Customer Representative, you will be taking calls from existing clients who are looking to activate their credit card. This position consistent of role is to ensure our clients are getting the best value from their services; therefore, we want to ensure we offer them additional optional product to match their need.

AT FAIRSTONE WE RECOGANIZING YOUR HARD WORK AND CARE ABOUT YOUR WELLBEING

WHAT WE OFFER OUR TEAMS:

- Hybrid work model: We require 3 days a week in our Montreal office. Why? Because when you join Fairstone, you not only join a team, but you also join a family that wants to succeed (first 2 weeks in person for training purposes).
- Professional Development: Paid training, free eLearning courses to give you an opportunity to build your customer service, sales, leadership skills and more.
- Employee discounts; Phone plans, gym membership and many retailers such as perkopolis
- Education Support up to 3,000$
- Competitive base salary, with multiple incentive programs to increase your total compensation.
- We offer 21 paid days a year: 3 weeks’ vacation and an additional of 6 wellness days off.
- Up to 6 % pension program: Company will put a 3% into a RESP account, and an additional, up to 3% to match your contribution.
- Comprehensive benefit package: Dental and medical benefits adjustable to your needs (with access to virtual healthcare)

IN ADDITION, WE OFFER SHIFT PREMIUMS AND _FLEXIBLE SHIFTS_
- A shift premium of 10% (of regular hourly rate) will be paid for all hours worked when 50% or more of the total hours worked Monday to Friday fall outside of your 8am - 5:00pm
- AND 10% shift premium (of regular hourly rate) will be paid for all hours worked on Saturdays.
- Operating hours are wonderful_ Monday - Friday 8am to 9pm and Saturday 9am - 5pm

YOUR ROLE AS A FAIRSTONE REPRESENTATIVE:

- Strive to understand customer’s situation and recognize the customer’s needs
- Maintain a high level of competitive and product knowledge
- Provide quality service that will exceed customer expectations
- Maintain a high level of confidentiality
- Accurately document customer interactions within the appropriate systems

Job Requirements
- Bilingual, must be able to communicate and write in both French and English.
- Self-motivated in an independent work environment
- Solid computer skills and an aptitude for learning new software
- An understanding of credit cards is an asset
- More importantly: Maintain a positive supportive attitude and help to maintain a gratifying work atmosphere with strong sense of ethics

If you are seeking a long-term exciting permanent employment in a strong financial growing company_, join us today_

Fairstone is committed to creating a healthy work/life balance for its employees and offers many competitive working conditions and benefits. This includes our Hybrid Office Strategy that allows for flexibility to work in-office and remotely
- (Note that internal position job title: Inbound Sales Agent_)

WE ARE PROUD TO BE: Montreal's Top Employers 2024 by Canada’s Top 100 Employers

Learn more:
Follow us on LinkedIn:
Time Type:
Full time

Job Type:
Permanent



  • Montréal, QC, Canada Summit Search Group Full time

    Outside Sales Representative Are you a star Outside Sales Representative seeking a family-focused organization where your skills and dedication will shine? We’re hiring an Outside Sales Representative to drive profitable growth and exceed customer expectations, helping us expand our market share. Develop account strategies to meet business sales...


  • Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full time

    International trading company (wholesale distributor) is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and...


  • Montréal, QC, Canada goeasy Full time

    If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! **Certified as a Great Place to Work®,** recognized as **Canada’s Most Admired Corporate Cultures**, the **GTA's Top 100 Employers**, one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces** - we want the best and...


  • Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full time

    International trading company (wholesale distributor) is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and...


  • Montréal, QC, Canada Computershare Full time

    **Voir version française plus bas** Location: Montreal Canada Hybrid In this position, you’ll be based in the Montreal office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.coM/Flex. **We give you a world of potential** Are you...


  • Montréal, Canada Petline Full time

    **Bilingual Representative, Insurance Sales**: Job ID : 6182 Category : Petline Insurance Brand : Petline Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Montreal, Canada Petline is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance,...


  • Montréal, QC, Canada Manulife Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...


  • Montréal, QC, Canada Manulife Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...


  • Montréal, QC, Canada Manulife Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...


  • Montréal, Canada Plexus Worldwide Full time

    **We're hiring a Bilingual Customer Service Representative (English and French)!** **About the positions** The Customer Service Representative is responsible for handling inbound inquiries from Ambassadors, customers, and potential customers. The representative is expected to answer questions and resolve any issues presented by the Ambassador or customer...


  • Montréal, QC, Canada Robertson and Company Full time

    Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Bilingual Customer Service Professional to join our...


  • Montréal, Canada Purple Sales Solutions Inc. Full time

    **About Purple Sales Solutions** At Purple Sales Solutions, we help Technology Companies grow faster in the territory of their choice, in the United States, Canada or Europe. We provide B2B Lead Generation and Sales services such as appointment setting and sales outsourcing. We manage global operations from Toronto, with offices in Montreal and a presence...


  • Montréal, Canada Purple Sales Solutions Inc. Full time

    **About Purple Sales Solutions** At Purple Sales Solutions, we help Technology Companies grow faster in the territory of their choice, in the United States, Canada or Europe. We provide B2B Lead Generation and Sales services such as appointment setting and sales outsourcing. We manage global operations from Toronto, with offices in Montreal and a presence...


  • Montréal, QC, Canada Manulife Full time €23 - €25

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...


  • Montréal, Canada Optima Communications International Inc. Full time

    **Représentant(e) de contacts clients (**Entrant)** Nous sommes ravis que vous lisiez ceci et espérons que vous déciderez de postuler! En tant que représentant du support client Optima, nous croyons en des expériences client de haute qualité centrées sur l'humain. En utilisant les clavardages, les appels téléphoniques et les courriels comme outils...


  • Montréal, Canada Computershare Full time

    **Voir version française plus bas*** **Location**: Remote Hybrid** This position is currently remote for those that are located in Quebec, near 700 - 1500 Robert Bourassa BLVD. The intention is for this position to eventually become a Hybrid model in the future. **We give you a world of potential** Do you like to help people by finding the answers to...


  • Montréal, Canada goeasy Full time

    If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! **Certified as a Great Place to Work®,** recognized as **Canada’s Most Admired Corporate Cultures**, the **GTA's Top 100 Employers**, one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces** - we want the best and...


  • Montréal, QC, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...


  • Montréal, QC, Canada goeasy Full time

    Le_ _français_ _suit_ _l'anglais_ | French follows English_ If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! **Certified as a Great Place to Work®,** recognized as **Canada’s Most Admired Corporate Cultures**, the **GTA's Top 100 Employers**, one of **Canada’s Top 50 Fintech’s** and **North...


  • Montréal, QC, Canada Summit Search Group Full time

    Outside Sales Representative Are you a star Outside Sales Representative seeking a family-focused organization where your skills and dedication will shine? We’re hiring an Outside Sales Representative to drive profitable growth and exceed customer expectations, helping us expand our market share. Develop account strategies to meet business sales...