Health Information Management Professional

3 months ago


Toronto, Canada Humber River Health Full time

Position Profile:
**Humber River Health. Lighting New Ways In Healthcare.**

Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care

Right now we’re looking for a **Health Information Management Professional **to work in our **Release of Information Department**.

**Reporting Relationship**: Supervisor of Privacy, FOI & ROI

**Hourly Rate Range**: $31.739 - $32.794

**Hours of Work**: 37.5 hours per week

**Location**: Wilson

**Employee Group**: NOWU

**Position Responsibilities**:

- Responsible for releasing patient information to authorized recipients while ensuring security of patient information from unauthorized requestors.
- Ensures accurate release of Personal Health Information request are processed within established timelines.
- Review all requests and consent for right of access to Personal Health Information to ensure that all criteria are met.
- Extensive interaction with external agencies, law offices, other hospitals, health care agencies, patients and their families
- Accountable for productivity and accuracy of all ROI requests completed
- Responsible for promoting confidentiality & privacy awareness
- Collection of payment for release of information as per ROI fee schedule
- Exercises judgment and resolves issues related to ROI
- Builds relationships with our internal and external customers
- Looks for opportunities to improve levels of service, recognizing the needs and expectations of patients.
- Other duties as assigned

**Qualifications**:

- Graduate from approved Health Information Management Program
- Certification with the Canadian College of Health Information Management (CCHIM formally known as CCHRA) - and active membership maintained with CHIMA.
- 1-3 years of Release of Information work experience or related experience in Health Administration, Health Services Management or Health Information Management
- Knowledge of various legislation pertaining to release of personal health information (Personal Health Information Protection Act, Public Hospitals Act, Mental Health Act, Coroner’s Act, Vital Statistics Act, Consent to Treatment Act)
- Ability to problem-solve in order to incorporate the organization's systems and strategies when developing viable solutions to problems
- Ability to establish and maintain effective relationships with a variety of stakeholders while exercising maturity, tact, confidentiality and discretion
- Excellent interpersonal skills, with the capability of providing leadership to a diverse team and interacting comfortably with a variety of disciplines at all levels of the organization
- Excellent customer service, interpersonal, decision making, problem solving and analytical skills
- Evidence of continuing professional development in the area of information privacy.
- Ability to function effectively in a highly dynamic environment, including working under pressure, adapting and responding to changing priorities and meeting deadlines.
- Demonstrated superior organizational, time management, listening and recording skills.
- Physical ability to carry out the duties of the position- Excellent attendance and discipline free record required.

**Why choose Humber River Health?**

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Attracting and retaining a workforce that represents the diverse communities s



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