Project Manager, Information Services

1 month ago

Toronto, Canada Sinai Health Full time

Sinai Health is looking for an experienced Project Manager to support our Information Services team at our Mount Sinai Hospital Campus.

The Project Manager is responsible for managing small to medium size projects to successful completion following standard project discipline principles and processes. The Project Manager is expected to attain a detailed understanding of the project and the desired project objectives and utilize all aspects of the project lifecycle including the initiation, planning, controlling, execution and closing. The Project Manager is responsible for managing the people resources (information technology, clinicians and business personnel) for assigned projects.

**Is this you?**

You possess excellent presentation and communication skills, capable of verbal, written, and active listening. Your outstanding customer service skills complement your positive “can do” attitude and results-oriented approach, allowing you to work effectively in a fast-paced, multitasking environment. You possess well-developed analytical, problem-solving, and organizational skills, enabling you to make decisions and find solutions by breaking down information, analyzing data, and identifying patterns, trends, and outliers. Your strong influencing capabilities allow you to impact decisions both within and outside the organization. Additionally, you have good leadership and coaching qualities, capable of leading small to medium-sized teams and resolving team conflicts efficiently.

**In this role you will**:

- Work with internal customers and external partners as required to clearly define and document key project parameters including objectives, outcomes, scope and budget
- Define project management structures and processes for the project
- Ensure project scope and deliverables for the project team are understood and approved by clinical and business communities
- Ensure that project benefits are identified during initiation phase and that processes are developed during the project lifecycle to measure achieved benefits
- Ensure new policies and procedures created (through project implementations) are approved, published and implemented successfully
- Ensure that peers within the Information Services Department and service providers are kept abreast of projects that will impact their areas and resources
- Create and execute project work plans and revise as appropriate to meet changing needs and requirements
- Publish regular updates to project team, sponsor and stakeholders (clinical & business) identifying project risks and issues
- Provide status reports to the project team, sponsor and stakeholders (clinical & business) as appropriate
- Ensure project documents are complete, current, and stored appropriately
- Prepare and participate in delivery of presentations to sponsors; stakeholders, committees and advisory groups
- Actively contribute to the development of the Project Management Office
- Manage day-to-day operational aspects of projects and scope including project logs, issues, action items, risks, queries and change management and escalation processes
- Work with internal customer(s) to support the development of a business case for each initiative
- Work with internal customer(s) to define and plan project team resource requirements and assign individual responsibilities
- Contribute to the development and evaluation of RFPs
- Job Requirements**Job Requirements**:
Mandatory
- University Degree in health science, health informatics, business or computing sciences
- 3-5 years of project management experience and/or health care project management experience leading small to medium size projects
- Proven experience successfully employing standard project management tools, methodologies and frameworks
- Experience with clinical and business workflow and process redesign

Preferred
- Project Management Institute certification (PMP)
- Experience leading technical and clinical projects such as Identity and Access Management, Multifactor Authentication, Electronic Medical Record/Electronic Health Records, and Computerized Physician Order Entry

Skills and Knowledge
- Skilled in managing small to medium sized projects producing project deliverables by following standard project management processes and disciplines (project charters, project plans, project budgets, test strategies and implementation plans)
- Knowledge of clinical processes and experience in health care environment is required
- Sound knowledge of Inpatient and Outpatient systems and processes a “must have”
- Detailed knowledge of business systems and processes
- The ability to lead project teams and foster cooperation and communications amongst team members
- Good relationship management skills and is able to work collaboratively with internal team members and sponsors, external suppliers and business partners
- Capital and operating budgeting skills, with ability to manage projects to budgets
- Able to plan and facilitate end-user

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