Director, Business Technology Solutions, Canada

6 months ago


SaintLaurent, Canada ABBVIE Full time

Joining AbbVie means, you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada whereby 90% of our employees are proud to say they work for AbbVie and 88% are proud of how we contribute to the community.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

When choosing your career path, choose to be remarkable.

The primary mission of the Commercial Business Technology Solutions Director is to lead and take responsibility and accountability of whole Information Technology solutions services, which includes capabilities such as Digital transformation, Data, Patient Solutions and In Field Team solutions, ensuring Canadian Affiliate receives pro-active and cost-effective solutions and services. He/she acts as a strategic thought partner to the GM and Affiliate Management Team executing aligned technology strategies in a complex environment using analytical aptitude with the ability to quickly understand business performance drivers and their impact. Plays an active role in brand teams through local teams and direct reports. Leads local BTS team to shape and identify current and emerging business needs to leverage existing technology solutions, co-create with business stakeholders and global BTS teams to balance short term and long-term objectives. Works across AbbVie BTS organizations and business functions to negotiate and secure the availability of resources (people, funding, demand) to meet the demands of the Affiliate/Enterprise. When applicable, delivering agreed upon solutions on time, within scope, and maintain local Tech Solutions complying to AbbVie Policies and Canadian regulations.

The People Leader:
Will lead and develop a team of BTS Product Line leads and/or BTS geography leads within the affiliate and be an active member of the AMT (Affiliate Management Team).

The Technology Leader:
represent the direction of technology through discussion and alignment with GMs/VPs responsible for their respective areas. The role is responsible for helping the area and affiliates maximise the value they can realise from capabilities and solutions as well as oversight for the delivery of infrastructure services into the organisation at a local level.

The success Leader:
**The Commercial BTS Director is expected to**:

- Be recognized as the go-to person for technology leadership within the organization by providing advice and take a leading role in business technology projects
- Have input into business strategy, in areas where technology plays a significant role
- Generate projects based on knowledge of business strategy as well as local business landscape and goals - play a full and integrated role in the strategic and, where possible, the tactical planning process within the business
- Position the value and benefits of Commercial BTS across all capabilities (collaboration, digital, data & analytics, In-Field Team excellence and Patient support programs)
- Ensure that BTS Operations within the affiliate are delivered to a high-standard and in line with affiliate requirements
- Provide leadership and guidance for other BTS members within the affiliate.
- Lead the Technology strategy for the Affiliate aligned with the global BTS organization, by representing the needs of the business, and through activation of global Technology solutions, or solutions aligned with global BTS.
- Align with global Product teams to embed needs within global Product development, activation, and support.
- Tactically deliver Local solutions where product fit, timescales and affiliate budget do not allow landing of Global products in the short term. In this case strive to establish a simple migration pathway to the Global strategy.

**Technology Leadership**
- Should be recognized as a key function for all matters related directly or indirectly to technology:

- Take a leadership position on all technology product related initiatives
- Speak authoritatively on technology product matters and provide guidance to the affiliate
- Create opportunities for the use of technology products
- Understand the external technical and operating model environment and become an expert in understanding how this affects AbbVie at an affiliate level
- Understand emerging technology and digital strategies within Global and in the market and understand how they will impact affiliate business strategies.

**Commercial & Business Technology Solutions**
- Will play a key role in the implementation of capa



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