Examinations Technical Coordinator

2 weeks ago

Ottawa, Canada Carleton University Full time

**Duties and Responsibilities**:
There is a large volume of data, and outlined governance practices, and processes must be strictly adhered to. Process and procedure, communication, validation of data submitted; as well as security, are critical. There is no room for error.

Part of this support may also entail training other examination staff, or proctors on aspects of this work. For example, CoMaS can be administered live in real time, or post-processed, with a report being supplied to the course instructor after the examination. Proctors are a key stakeholder in this process, and need instruction on how to execute depending on the requirements.

Like any software tool, maintenance is required, upgrades, and improvements as the business needs change. As this work is tied to academic integrity, being up-to-date on generative AI, and other trends is critical. Being able to isolate patterns in the data, analyze, and utilize tools to investigate cases, or problems is also necessary. This position will work closely with the developer of CoMaS regarding feature enhancement, therefore, must have an advanced level of technical knowledge.

Creativity and strong problem-solving skills are required to find workable solutions. Innovative thinking to further develop existing tools or create new ones to enhance the overall operation. Excellent interpersonal and communications skills are vital in that the incumbent must explain/support technology and systems to a wide audience in a non-technical manner.

**Qualifications**:
The incumbent must possess the following qualifications:

- The work requires good knowledge of modern office/business practice and technology, a general knowledge of university organization and procedures and a thorough knowledge of examination regulations and procedures.
- It requires the ability to work with minimum supervision.
- Tact and discretion in dealing with people who find themselves in highly charged situations is required.
- Ensures site compliance with Carleton’s Occupational Health & Safety Policy, and appropriate treatment of clients in respect to their accommodation needs as documented by the Paul Menton Centre, or Equity Services.
- Must be familiar with Accessibility for Ontarians with Disabilities Act (AODA).
- Must maintain knowledge of Human Rights Legislation, and the Freedom of Information and Protection of Privacy Act.
- Must have knowledge of issues relating to students at risk.
- Discretion is required as incumbent is working with confidential information about a student’s progression.
- Familiarity with Banner, and academic department functions would be assets.
- Experience working with spreadsheets and manipulating data from various sources.
- Familiarity with a wide variety of productivity tools used in administering exams including Word, Excel, Notepad++, Matlab is required.
- The incumbent must have an understanding of the learning management system (Brightspace).
- The incumbent must have advanced understanding and experience with CoMaS
- For development and maintenance
- To provide technical support
- Understanding of network management
- Understanding DNS filtering, especially in a hybrid (remote and in-person) context
- Advanced understanding and familiarity with Windows operating system
- To provide technical support to students
- Must have a familiarity with client-embedded web server tools, enhancing the exam session experience for users through the development and management of web services.
- Must have a familiarity and Experience with Networked Server Computing
- Knowledge with Apache Tomcat, NAMO and the following addons, AES-256-bit encryption, JVM, CNNs, BIND.
- Understanding the specific technologies and frameworks used by CoMaS, such as w3.css for UI styling and the embedded web server tools for managing exam sessions.
- Must have excellent Organization skills.
- A strong foundation in programming languages relevant to web development, experience with database systems, and knowledge of encryption and data security practices.
- Experience with machine learning and optical character recognition would be assets.
- Ability to work successfully in a team environment.
- Project management skills
- Familiarity and experience in agile software development methodology
- Accountability and judgment.
- Resourcefulness in finding a potential solution even when the area or problem is new to you.
- Must be able to provide on-call support in the event of a technical emergency outside of office hours.

**Education and Experience**:
The above is normally acquired through the completion of:

- Completion of Undergraduate Honors Degree in Engineering, Computer Science or a related Technology-field.
- Three years of progressively responsible technical experience at a university or college

**HR Note**:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be re

  • Mec Technical Support Coordinator

    4 weeks ago

    Ottawa, Canada Carleton University Full time

    **Duties and Responsibilities**: Reporting to the Exam Room Officer, the MEC Technical Support Coordinator position works within the larger examinations ecosystem to support the daily operation of in-person and online examinations. The incumbent assists with in-person examinations through both workflow and support tasks. This can include booking the space,...

  • Mec Technical Support Coordinator

    7 days ago

    Ottawa, Canada Carleton University Full time

    **Duties and Responsibilities**: Reporting to the Exam Room Officer, the MEC Technical Support Coordinator position works within the larger examinations ecosystem to support the daily operation of in-person and online examinations. The incumbent assists with in-person examinations through both workflow and support tasks. This can include booking the space,...

  • Scheduling and Examinations Services Administrator

    4 weeks ago

    Ottawa, Canada Carleton University Full time

    **Duties and Responsibilities**: Reporting to the Associate Registrar, the Scheduling and Examinations Services Administrator is directly responsible for the space booking system, and the academic ad hoc bookings performed. There are currently 50,000 plus users of this system and nearly 3,000 ad hocs are processed in the fall term alone. There are 800...

  • Bilingual Claims Examiner #vcan

    4 weeks ago

    Ottawa, Canada Marsh Full time

    Victor is currently recruiting for a **Bilingual** **Claims Examiner** in our Errors and Omissions Department to work with independent adjusters, technical experts, and legal counsel to develop and coordinate defence strategies to bring professional liability insurance claims to a prompt and final resolution. **What can you expect?** The Bilingual Claims...

  • Technical/project Coordinator

    4 days ago

    Ottawa, Canada National Arts Centre - Centre National des Arts Full time

    **Introducing the National Arts Centre.** The National Arts Centre (NAC) is Canada’s bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams—the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and...

  • Technical Coordinator

    4 weeks ago

    Ottawa, Canada Ontario Soccer Full time

    POSITION TITLE: Technical Co-Ordinator - U6-U12 Boys REPORTS TO: Technical Director & Executive Director BACKGROUND Ottawa City Soccer Club operates as a non-profit soccer club in the City of Ottawa (Ottawa West & Nepean area) and wishes to offer its members the highest possible administration support to meet the expectations of the athletes, coaches and...

  • Server Specialist

    4 days ago

    Ottawa, Canada Firewall Technical Full time

    **PLEASE NOTE - We are only considering resumes from individuals who are based in the Ottawa area or are planning to move here, independent of this position.** Work as part of a team providing ongoing IT and technical support to professional businesses in Ottawa. You will handle tasks ranging from technology deployment and rollout, break/fix, risk...

  • Exam Room Officer

    7 days ago

    Ottawa, Canada Carleton University Full time

    **Duties and Responsibilities**: Reporting to the Associate Registrar, Scheduling & Systems, the Exam Room Officer is responsible for the on-going development, coordination, implementation and day-to-day operation of the McIntyre Exam Centre. There are two physical locations for this service. The McIntyre Exam Centre is designed to provide services for both...

  • Technical Writer

    4 days ago

    Ottawa, Canada Perforce Software Full time

    **Role: Intermediate Technical Writer** **Location: Ottawa, ON** Perforce develops DevOps tools that improve software quality and security as well as team productivity for several of the world’s leading companies, such as PIXAR, CD Projekt Red, NASA, Verizon, Honda, NVIDIA. **Position Summary**: We are looking for an Intermediate Technical Writer for...

  • Supervisor Technical Support

    4 weeks ago

    Ottawa, Canada Best Theratronics Ltd. Full time

    413 March Road Ottawa, Ontario Canada K2K 0E4 Tel: 613-591-2100 **Supervisor, Technical Services** **KEY RESPONSIBILITIES**: - Manage Technical Services schedule to include all in house and contractor service technicians. - Coordinate monthly PM runs and assign jobs to field service technicians; optimize the I&S (installation & Service group) schedule...

  • Technical Buyer

    2 weeks ago

    Ottawa, Canada W.R Davis Engineering Limited Full time

    TECHNICAL BUYER Technical Buyer The Supply Chain team is responsible for the sourcing, negotiation, contracting, logistics, risk management and vendor management for all products and services required to support the in-house engineering and manufacturing at Davis’ AS9100 certified facility. We are looking for a highly motivated and focussed Technical...

  • Lead Coordinator, Academic Administration

    4 days ago

    Ottawa, Canada University of Ottawa Full time

    Job Type: Employee Duration in Months (for fixed-term jobs): N/A Job Family: Academic Administration of Open Positions: 1 Faculty/Service - Department: UGME Preclerkship Campus: Roger Guindon Hall Union Affiliation: SSUO Date Posted: November 27, 2023 Closing Date: December 08, 2023 Note: Applications will be accepted until 11:59 PM on the day...

  • Logistics Attendant

    7 days ago

    Ottawa, Canada Bell Technical Solutions Full time

    Carry the legacy of Bell. Be a part of the company helping the world connect better. By choosing Bell Technical Solutions, you will be choosing a career and not just a job. By nurturing talent and providing infinite growth opportunities, Bell Technical Solutions continuously aims to bring about an instrumental change in careers, lives and dreams. Join us...

  • Technical Project Manager

    2 weeks ago

    Ottawa, Canada Ribbon Communications Operating Company Full time

    Technical Project ManagerRibbon Communications is looking for a technical project manager to oversee and coordinate projects in a software development environment, from idea to launch, covering planning, requirements, development, testing, and deployment readiness. You will collaborate with the project stakeholders, Product Line Managers, R&D, and the...

  • Technical Proposal Officer

    7 days ago

    Ottawa, Canada Sotecma Full time

    **Position title: Technical Proposal Officer** **Key responsibilities**: - Analyze tenders (RFQ, RFP) for industrial, commercial and institutional projects, including those related to Beltscan systems. - Review the customer's specific requirements and understand the needs to determine the best response options. - Work collaboratively with internal teams to...

  • Technical Services Coordinator

    3 weeks ago

    Ottawa, Canada Encore Global Full time

    **Position Overview**: Responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to Operations Manager, Operations Director, or Director of Event Technology. **Key Job Responsibilities**: **Equipment Operation** -...

  • Lead Coordinator, Academic Program Management

    1 week ago

    Ottawa, Canada University of Ottawa Full time

    Follow us on LinkedIn **Job Type**: Employee Duration in Months (for fixed-term jobs): N/A Job Family: Academic Program Management of Open Positions: 1 Faculty/Service - Department: UGME Preclerkship Campus: Roger Guindon Hall Union Affiliation: SSUO Date Posted: February 15, 2024 Closing Date: February 26, 2024 Note: Applications will be...

  • Technical Material Manager

    1 week ago

    Ottawa, Canada PAL Aerospace Full time

    **PAL Aerospace** is a proud partner of Airbus Defence & Space for the Government of Canada's Fixed Wing Search and Rescue aircraft replacement (FWSAR) program. PAL Aerospace is responsible for In FWSAR Service Support (ISS) ranging from working alongside DND at 1st line to performing at Depot level the maintenance not undertaken by Royal Canadian Air Force...

  • Technical Material Manager

    1 week ago

    Ottawa, Canada PROVINCIAL AEROSPACE LTD Full time

    **P**AL Aerospace** is a proud partner of Airbus Defence & Space for the Government of Canada’s Fixed Wing Search and Rescue aircraft replacement (FWSAR) program. PAL Aerospace is responsible for In FWSAR Service Support (ISS) ranging from working alongside DND at 1st line to performing at Depot level the maintenance not undertaken by Royal Canadian Air...

  • Project Coordinator

    3 days ago

    Ottawa, Canada TWZ Group Inc. Full time

    The Project coordinator is primarily responsible to provide technical administrative support to the Senior Project Coordinator and the Project Managers overall project team. Extreme attention to details is required for this position along with strong communication and software, computer skills. Prior Electrical ICI experience would be a valuable...