Full Time Manager, Information Technology

6 months ago

Hamilton, Canada Home and Community Care Support Services Full time

**Job Description**:
Are you a strategic leader that drives effectiveness, efficiency and standardization of information technology services? Do you have experience directing, implementing and monitoring facility management functions? Are you passionate about exceptional health care and driven by a desire to help others?

**If so, take a look at this **rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. **We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.

What do we offer?

**We know wellness is supported with work-life balance.** In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan

What will you do?
- Supervise train, and monitor performance of IT Applications staff (union)
- Assign tasks and arranging project schedules
- Conduct performance appraisals and provide support and direction to help staff achieve their objectives
- Lead the installation, maintenance and upgrading of IT systems and components in conjunction with IT union staff
- Perform assessments and troubleshooting on IT systems and operations
- Write reports and making recommendations regarding IT management and improvement
- Ensure the integrity, security, and compliance of all IT provincial and local policies and procedures
- Oversee the installation of systems, which include software and hardware
- Accountability for quality assurance related to the portfolio, including the performance of tests and trouble shooting
- Implement safety procedures and data recovery plans
- Lead the development of user manuals, as well as policies, procedures, and IT protocols
- Collaborate with other departments and professionals in the development of IT systems
- Ensure all installations, maintenance, and upgrades are carried out on schedule and to client specifications
- Delegate tasks and participating in budget maintenance and work scheduling
- Staying up-to-date with field advancements and ensuring the team receives refresher training as well
- Report directly to the Director of IT or Designated Authority
- Lead HNHB IT staff through change management events by analyzing impact upon HNHB processes and coordinating with external and internal contacts
- Oversee and assists in the generation of reports and departmental KPIs as required/directed
- Interact with technical teams to log issues, register change requests, provide business requirements for new developments while ensuring relevance and business continuity
- Information Security - accountable for maintenance and monitoring of Application security within the HNHB environment. This may include, but is not limited to user permissions, domain and physical security of HNHB assets
- In collaboration with the Director, Information Technology, leads the design, maintenance and testing of BCP and DRP processes for all Application or Integrations assigned to this role and the IT department in general
- Recruit, screen, interview and recommend the appointment of assigned staff
- Conduct performance appraisals and provides support and direction to help staff achieve their objective
- Authorize vacation time, overtime and use of compensating time
- Participate on HCCSS internal and external committees as required
- Embody HCCSS mission, vision and values and applies quadruple aim (enhancing patient experience, enhancing provider/staff experience, improving value and improving populations health) to support continuous quality improvement in daily work
- Exemplify, embrace and intentionally promotes an inclusive work environment where all are meant to feel they belong
- Continually demonstrate a commitment to create a positive culture of equity, inclusion, diversity and anti-racism

What you must have?
- Community College diploma or University Degree in Computer studies is required
- Certification in ITIL, Microsoft or other IT certification is required
- Over 5 years experience in the field of Information Technology
- 2+ years in a supervisory role supporting a large organization and a team of 5+ IT staff
- Experience managing a team in a unionized environment

What would give you the edge?
- Process Improvement (Lean 6 sigma)
- General Administration regarding policy & procedure creation and maintenance
- Attention to detail, analytical skills
- Leadership skills
- Strong ability to report Issues, risks and statuses effectively to management both in written and verbal methods
- Capable of learning and supporting HCCSS Operations, both technical and non-technical
- Ability to successfully train and instruct IT staff
- Ability for gather information, facilitating discussions, and coordinating action ac

  • Director of Information Technology Operations

    2 weeks ago

    Hamilton, Ontario, Canada Hutchinson Community College Full time

    The Hutchinson Community College seeks a highly skilled and experienced individual to serve as the Executive Director of ITS. As a key member of the college's leadership team, this executive will be responsible for leading the Information Technology Services (ITS) department in achieving its strategic objectives and supporting the college's mission, vision,...

  • Information Technology Analyst

    7 months ago

    Hamilton, Canada McMaster University Full time

    **Schedule** No set schedule/ guarantee of hours (up to 15 hours per week) **Education Level** Bachelor’s degree in Computer Science or related field of study. **Career Level** Requires 3 years of relevant experience. **Hourly Rate** $35.00/hr **Department, Unit or Project Description**: Spark connects researchers to the people, skills and tools needed...

  • Full-Time Professor, Bachelor...

    2 weeks ago

    Hamilton, Canada MOHAWK COLLEGE OF APPLIED ARTS & TECHNOLOGY Full time

    Professor, Engineering Technology - Part TimeFuture Ready.Learning for Life.Mohawk College educates and serves more than 31,700 full-time, part-time, apprenticeship, and international students at three main campuses in Hamilton, at learning hubs across Hamilton through City School by Mohawk, and at the college’s Aviation Facility at Hamilton International...

  • Executive Director

    3 weeks ago

    Hamilton, Canada Hutchinson Community College Full time

    The Information Technology Services (ITS) department at Hutchinson Community College (HutchCC) is responsible for using information technology to enhance process, increase capacity/access, create efficiency, and execute strategic initiatives of the college. The Executive Director of ITS is responsible for directing the work and managing the staff of the IT...

  • Information Technology Support Technician

    6 months ago

    Hamilton, Canada Pipeline Studios Full time

    **Pipeline Studios is looking for an IT Support Technician to join our growing team!** - Pipeline Studios is a leading global production company focused on developing, producing, and distributing award-winning kids and family content for audiences worldwide._ **Responsibilities**: - Monitor and maintain studio’s servers, computer systems and networks,...

  • Information Tech Analyst

    7 months ago

    Hamilton, Canada McMaster University Full time

    **Schedule** Monday to Friday 8:30 am - 4:30 pm **Education Level** 3 year community college diploma in Information Technology or equivalent **Career Level** 3 years of relevant experience **JD/TJD #** JD00737 **Pay Grade**: 7 **Title**: Information Technology Analyst (III) **Unit/Project Description**: - For Department use only._ Reporting to the...

  • Information and Communications Technology

    4 weeks ago

    Hamilton, Canada Hamilton-Wentworth Catholic District School Board Full time

    C o-Op Opportunity Information and Communications Technology (ICT) January 2025 - April 2025 Posted November 20, 2024 Internal/External **Date of Appointment**: Monday January 6, 2025 **Reporting to**: Manager of ICT Client Support **Description**: As a HWCDSB ICT Co-op Student, you will play a crucial role in our Windows 11 deployment project. This hands-on...

  • Market Research Analyst

    7 months ago

    Hamilton, Canada Big Time Tickets Inc Full time

    Relocation assistance will be available. **Company description** Big Time Tickets Inc. is devoted to being one of the leading providers of concert and live event tickets for the modern-day buyer. We serve a wide variety of customers daily, across the most trusted and secure ticket exchanges in the nation. **Job description** Big Time Tickets Inc. is an...

  • Chief Information and Technology Officer

    3 months ago

    Hamilton, Canada Mohawk College Full time

    Are you a visionary leader ready to drive innovation? Mohawk College is seeking a dynamic, forward-thinking **Chief Information and Technology Officer (CITO)** to lead our institution’s technology transformation. This role will be crucial in advancing our **Enterprise Resource Planning (ERP)** systems and spearheading digital initiatives that align with...

  • Cyber Security Manager, Information Technology

    4 weeks ago

    Hamilton, Canada ArcelorMittal Full time

    Requisition ID:  31174 Note: This job posting is to fill an existing vacancy. Do you want to work at one of Canada’s Top 100 Employers? We’re looking for people who are driven by excellence to work with innovative technology to create the material tomorrow’s world will be made of. At ArcelorMittal Dofasco, we play a key role in North America’s...

  • Integration Developer, Information Technology

    1 month ago

    Hamilton, Canada ArcelorMittal Full time

    Requisition ID:  31156  Do you want to work at one of Canada’s Top 100 Employers? We’re looking for people who are driven by excellence to work with innovative technology to create the material tomorrow’s world will be made of. At ArcelorMittal Dofasco, we play a key role in North America’s advanced manufacturing supply chain working with the...

  • Associate-full-time Manager

    2 months ago

    Hamilton, Canada No Frills Full time

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®. At No Frills, we succeed...

  • Information Technology Analyst, Ece

    1 month ago

    Hamilton, Canada McMaster University Full time

    **Regular/Temporary** - Temporary **Job Title** - INFORMATION TECHNOLOGY ANALYST, ECE (ENG)**Job ID** - 66150 **Location** - Central Campus**Open Date** - 11/12/2024 **Job Type** - Limited Term (>12 months) **Close Date** - 12/01/2024 **Employee Group** - Unifor Unit 1, Staff **Favorite Job** **Department** - Electrical and Computer Engine **Salary...

  • Full-time/part-time Budtender

    6 months ago

    Hamilton, Canada Queen George Cannabis Full time

    Queen George Cannabis - Sales Associate/Budtender Full-Time/Part-Time. Queen George Cannabis is looking for Budtenders to join our growing team with the opportunity to become a Store Manager. The Sales Associate is a representation of the service and overall brand experience. It is the job of the Budtenders to ensure that the customers are felt welcome,...

  • Full-time/part-time Budtender

    1 week ago

    Hamilton, Canada Queen George Cannabis Full time

    Queen George Cannabis - Sales Associate/Budtender Full-Time/Part-Time. Queen George Cannabis is looking for Budtenders to join our growing team with the opportunity to become a Store Manager. The Sales Associate is a representation of the service and overall brand experience. It is the job of the Budtenders to ensure that the customers are felt welcome,...

  • Full-time/part-time Budtender

    6 months ago

    Hamilton, Canada Queen George Cannabis Full time

    Queen George Cannabis - Sales Associate/Budtender Full-Time/Part-Time. Queen George Cannabis is looking for Budtenders to join our growing team with the opportunity to become a Store Manager. The Sales Associate is a representation of the service and overall brand experience. It is the job of the Budtenders to ensure that the customers are felt welcome,...

  • Associate-Full-time Manager

    3 weeks ago

    Hamilton, Canada Loblaw Companies Ltd - Head Office Full time

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®. At No Frills, we succeed...

  • Associate-Full-time Manager

    3 weeks ago

    Hamilton, Canada Loblaw Companies Ltd - Head Office Full time

    Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together.Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®.At No Frills, we succeed through...

  • Full-Time Professor, Bachelor...

    2 weeks ago

    Hamilton, Canada Mohawk College Full time

    h3>Professor, Engineering Technology - Part TimeFuture Ready. b>Mohawk College educates and serves more than 31,700 full-time, part-time, apprenticeship and international students at three main campuses in Hamilton, at learning hubs across Hamilton through City School by Mohawk, and at the college’s Aviation Facility at Hamilton International Airport.We...

  • Full-Time Manager

    3 months ago

    Hamilton, Canada Durward Jones Barkwell & Company LLP Full time

    p>Durward Jones Barkwell is one of the largest public accounting firms in the Niagara, Hamilton, and Halton regions with offices spanning from Burlington to Welland. p>"Big enough to know, small enough to care." We value our clients and taking care of their unique needs is what drives our business. We have the experience to handle any situation from complex...