![McMaster University](https://media.trabajo.org/img/noimg.jpg)
Information Tech Analyst
6 months ago
**Schedule**
Monday to Friday 8:30 am - 4:30 pm
**Education Level**
3 year community college diploma in Information Technology or equivalent
**Career Level**
3 years of relevant experience
**JD/TJD #**
JD00737
**Pay Grade**:
7
**Title**:
Information Technology Analyst (III)
**Unit/Project Description**:
- For Department use only._
Reporting to the Director of Administration and the Manager of Information Technology, the Information Technology Analyst (III) will work with the Department of Family Medicine providing front-end user and technical support to faculty and staff. This role will be a key support for departmental, clinical, and educational activities.
The IT Analyst (III) shares responsibility for modelling and supporting policies and practices that are aligned with DFM’s commitment to truth and reconciliation with Indigenous Peoples, to addressing the harms of racism experienced by Black and racialized communities and to creating and sustaining an equitable, diverse and inclusive workplace for all.
**Job Summary**:
**Purpose and Key Functions**:
- Provide expertise and practical assistance in delivering services that comply with established standards.
- Identify, evaluate, and prioritize problems and complaints to ensure that inquiries are successfully resolved.
- Carry out investigative work on a variety of requirements, information flow, and processes.
- Elicit additional information from users to accurately diagnose problems.
- Implement non-standard solutions and work-arounds.
- Evaluate hardware, software, and transmission service alternatives as business requirements change.
- Analyze, examine, and validate processes.
- Interpret technical and procedure manuals for non-technical users.
- Write programs of moderate complexity using various computing and scripting languages.
- Debug computer program code.
- Design and build department and program websites.
- Test functionality of websites in various browsers for quality assurance.
- Provide advice to users regarding security, equipment configuration, and selection of programming language and provide advice to customers on alternative and recommended approaches to computing systems solutions.
- Design basic record and report formats.
- Plan and coordinate system and software installations.
- Prepare programming documentation of assigned programs in accordance with prescribed standards.
- Work autonomously in accordance with general instructions as to methods and procedures.
- Install and repair various hardware, software, and computer peripherals.
- Support and troubleshoot user problems to determine if the problem is hardware, software, or procedural.
- Act as a technical resource and troubleshoot routine and moderately complex information technology problems within an area of expertise.
- Escalate problems to the appropriate resource and follow-up to ensure the problem has been resolved.
- Provide users with routine information such as system updates, errors, and features.
- Elicit additional information from clients and colleagues to diagnose issues.
- Interact with others to facilitate and promote the effective use of information technology.
- Evaluate requests for new and changes to existing computer hardware, software, and peripherals and make the appropriate recommendations.
- Provide information and assistance to others regarding the use of hardware and software.
- Perform routine technical tasks related to the maintenance and administration of a workgroup or department including, but not limited to, assigning passwords, purging print queues, enabling and disabling accounts, and monitoring scheduled backups.
- Update and maintain a complete inventory of computer hardware, software, and peripherals.
- Plan, schedule, and monitor own work within short time horizons.
- Organize individual time, work and resources to accomplish objectives in the most effective and efficient way.
- Maintain records and prepare documentation related to activities including resources such as web pages and databases.
- Perform minor repairs and preventative maintenance.
- Disassemble and reassemble computer hardware and peripherals using a variety of hand tools and power tools.
- Handle minuscule and delicate components when repairing equipment which requires accurate placement and removal.
- Ensure users receive information on systems updates, errors and features.
- Remain current with frequent developments in the field of information technology.
**Requirements**:
3 year Community College diploma in Information Technology or related field of study.
Requires 3 years of relevant experience.
**Assets**:
- For Department use only_.
**Additional Information**:
Additional competencies include:
- Excellence in customer service, end-user training, requirements gathering and definition of functional specifications to support software improvement;
- Skilled in enabling meaningful use of software and assisting users to best retrieve and use information
-
Information Security Analyst
6 months ago
Hamilton, Canada City of Hamilton Full time**About the City of Hamilton** **Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of...
-
Information Security Analyst Re-post
6 months ago
Hamilton, Canada City of Hamilton Full time**About the City of Hamilton** **Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of...
-
Information Technology Analyst, Ece
1 month ago
Hamilton, Canada McMaster University Full time**Regular/Temporary** - Temporary **Job Title** - INFORMATION TECHNOLOGY ANALYST, ECE (ENG)**Job ID** - 66150 **Location** - Central Campus**Open Date** - 11/12/2024 **Job Type** - Limited Term (>12 months) **Close Date** - 12/01/2024 **Employee Group** - Unifor Unit 1, Staff **Favorite Job** **Department** - Electrical and Computer Engine **Salary...
-
IT Systems Developer
4 weeks ago
Hamilton, Ontario, Canada MGK INFO TECH INC Full timeAbout MGK INFO TECH INCMGK INFO TECH INC is a leading provider of innovative information systems solutions.
-
Data Entry Clerk
1 month ago
Hamilton, Canada Traffic Tech Inc. Full time**Who We Are**: When you join Traffic Tech, you join a team that keeps the global economy moving - literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions...
-
Warehouse Administrator
6 months ago
Hamilton, Canada Traffic Tech Full timeDescription Who We Are: When you join Traffic Tech, you join a team that keeps the global economy moving – literally.Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout the United States, Canada, Mexico, Europe and China, the company offers progressive...
-
Enterprise Technology Solutions Specialist
4 weeks ago
Hamilton, Ontario, Canada MGK INFO TECH INC Full timeJob DescriptionMGK INFO TECH INC is seeking a talented Enterprise Technology Solutions Specialist to join our team. This role will involve designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key ResponsibilitiesConfer with clients to identify requirements for technology solutions.Design and...
-
Software Development Specialist
4 weeks ago
Hamilton, Ontario, Canada MGK INFO TECH INC Full timeAbout MGK INFO TECH INCMGK INFO TECH INC is a company that offers software development services.Salary InformationThe estimated salary for this position is between $80,000 and $120,000 per year, depending on experience.Job DescriptionWe are seeking an experienced Software Engineer to join our team. The successful candidate will have a strong background in...
-
Business Systems Strategist
4 weeks ago
Hamilton, Ontario, Canada MGK INFO TECH INC Full timeJob DescriptionWe are seeking a highly skilled Business Systems Strategist to join our team at MGK INFO TECH INC.About the RoleThis is a permanent position with a salary range of $60,000 - $80,000 per year, depending on experience.The successful candidate will have 30-40 hours of work per week and will be required to work in English.Key...
-
Information Technology Analyst
7 months ago
Hamilton, Canada McMaster University Full time**Schedule** No set schedule/ guarantee of hours (up to 15 hours per week) **Education Level** Bachelor’s degree in Computer Science or related field of study. **Career Level** Requires 3 years of relevant experience. **Hourly Rate** $35.00/hr **Department, Unit or Project Description**: Spark connects researchers to the people, skills and tools needed...
-
Warehouse Administrator
6 months ago
Hamilton, Canada Traffic Tech Inc. Full time**Who We Are**: When you join Traffic Tech, you join a team that keeps the global economy moving - literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout the United States, Canada, Mexico, Europe and China, the company offers progressive & efficient...
-
Project Analyst
6 months ago
Hamilton, Canada St. Joseph's Healthcare Hamilton Full time**Position Details**: **Posting #**: 28319 **Department**:Tpa It-Pcc Prov Hosp Integ **Employee Type**:Temporary, Full Time **If Temporary, Number of Weeks**:8 months **Union**:Non-Union **Openings Remaining**:1 **Schedule**: **Work Days**: Monday to Friday **Time of Day**: Days **Shift**: 7.5 hour **This position may be scheduled at any of the following...
-
Senior IT Architect
4 weeks ago
Hamilton, Ontario, Canada MGK INFO TECH INC Full timeJob OverviewMGK INFO TECH INC is a leading technology company seeking an experienced Senior IT Architect to join our team.This is a permanent position with 30-40 hours of work per week.Compensation and BenefitsWe offer a competitive salary range of $80,000-$120,000 per year, depending on experience.Additionally, we provide a comprehensive benefits package,...
-
Market Research Analyst
7 months ago
Hamilton, Canada Big Time Tickets Inc Full timeRelocation assistance will be available. **Company description** Big Time Tickets Inc. is devoted to being one of the leading providers of concert and live event tickets for the modern-day buyer. We serve a wide variety of customers daily, across the most trusted and secure ticket exchanges in the nation. **Job description** Big Time Tickets Inc. is an...
-
Health Information Management
1 month ago
Hamilton, Canada St. Joseph's Healthcare Hamilton Full time**Position Details**: **Posting #**: 29687 **Department**:Health Records **Employee Type**:Temporary, Full Time **If Temporary, Number of Weeks**:18 months **Union**:CUPE **Openings Remaining**:1 **Schedule**: **Work Days**: Monday to Friday **Time of Day**: Days **Shift**: 7.5 hour **This position may be scheduled at any of the following sites**: Charlton...
-
Health Information Management
6 months ago
Hamilton, Canada St. Joseph's Healthcare Hamilton Full time**Position Details**: **Posting #**: 27477 **Department**:Health Records **Employee Type**:Regular, Full Time **If Temporary, Number of Weeks**: **Union**:CUPE **Openings Remaining**:1 **Schedule**: **Work Days**: Monday to Friday **Time of Day**: Days **Shift**: 7.5 hour **This position may be scheduled at any of the following sites**: Charlton Campus...
-
Financial Analyst
6 months ago
Hamilton, Canada Victoria Park Community Homes Full time**About VPCH** Incorporated in 1974, Victoria Park Community Homes is one of the oldest and largest private non-profit housing corporations in the Province of Ontario. Our portfolio that we own and manage has grown to over 3,122 apartments, townhouses, and single-family homes located across Southern Ontario. We pride ourselves on providing outstanding...
-
Financial Analyst
6 months ago
Hamilton, Canada Victoria Park Community Homes Full time**About VPCH** Incorporated in 1974, Victoria Park Community Homes is one of the oldest and largest private non-profit housing corporations in the Province of Ontario. Our portfolio that we own and manage has grown to over 3,122 apartments, townhouses, and single-family homes located across Southern Ontario. We pride ourselves on providing outstanding...
-
Service Desk Analyst
6 months ago
Hamilton, Canada City of Hamilton Full time**About the City of Hamilton** **Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of...
-
Service Desk Analyst
6 months ago
Hamilton, Canada City of Hamilton Full time**About the City of Hamilton** **Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of...