Head of Design and Digital Product, Commerce and

6 months ago

Toronto, Canada Scotiabank Full time

Requisition ID: 197688

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

This role is critical to enhancing our communication and commerce platforms and personalization capabilities, prioritizing impactful features and capabilities, and driving end-to-end effective digital product development, from conceptualization to launch through to optimization.

As the Head of Product, you will lead your team to make high-impact decisions, and work in a fast-paced, analytical, and experimentation-driven environment to drive and scale a compelling product vision, strategy, and roadmap, and define key business objectives (OKRs) for the portfolio. Leveraging a deep understanding of data, events and personalization controls, analytics, and data integrations as well as market trends, you will continually prioritize the direction and desired outcomes for the portfolio to ensure optimal customer experience.

**Is this role right for you?**
- Have a strong track record of envisioning, developing, and building a successful digital vision, strategy, and capability products, ideally in an online service marketplace, commerce, and/or communications environment.
- Drive short
- and long-term product vision, strategy, goal setting, and execution for the established and new journeys.
- Have extensive technical and operational knowledge of commerce technological product suites with a focus on Adobe Experience Manager, Adobe Journey Optimizer, Real-Time CDP, Analytics etc.
- Future focused, personalization SME ready to advocate for experiences that span from low-hanging fruit to leap-frogging innovation.
- Able to create, communicate and gain buy-in for your product area across a matrixed organization
- Develop and grow talent through effective mentoring and succession planning for key talent.
- Build reusable and scalable customer facing software solutions that will be leveraged by internal teams to solve their problem of identifying the customer.
- Collaborate with cross-functional teams, including engineering, analytics, marketing and sales, UX/UI, channels and business lines and other product teams to deliver high-quality products.
- Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Engage & cultivate relationships with key stakeholders from our business line and leadership partners.
- Continuously perform customer need analysis and understand business pain points. Identify the biggest problems to solve to build & own the digital roadmap.
- Help your team prioritize, negotiate, and remove obstacles to ensure quality product delivery.
- Practice and encourage data informed decision making & hypothesis driven product development, in the team and across the organization.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

**Do you have the skills that will enable you to succeed in this role?**
- 10+ years of experience in a role building customer facing digital products, cross channel orchestration,
- Deep domain knowledge and experience in the data and personalization space.
- A proven knowledge of the digital banking ecosystem and strong appreciation for the modernization efforts currently underway in Canada.
- Managed multiple key stakeholders and collaborated successfully across an enterprise.
- You have built a product vision, rooted in customer needs in your past roles and have successfully achieved it through a sound execution strategy.
- Strong problem solver with ability to influence and inspire a cross-functional team to reach ambitious goals.
- You have a curious and experimental mindset to drive innovation
- Strong verbal and written communication skills with the ability to engage and influence stakeholders across different levels in the organization.
- Experience in hiring, coaching and leading product managers.
- Excellent organizational and analytical skills with strong attention to detail.
- Experience with Agile methodologies preferably scrum.

**What's in it for you?**
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to

  • Digital Product Strategist, E-Commerce Solutions

    4 weeks ago

    Old Toronto, Canada Apply Digital Ltd. Full time

    About UsApply Digital Ltd. is a global digital transformation partner for visionary leaders.We enable our clients to modernize their organizations and deliver meaningful impact to the business and their customers.Our team has helped transform companies like Kraft Heinz, NFL, Moderna, Lululemon, Games Workshop, Atlassian, and The Very Group.Role OverviewThis...

  • E-commerce Director for Digital Experience Strategy

    1 month ago

    Old Toronto, Canada Loblaw Digital Full time

    Loblaw Digital is a fast-paced and entrepreneurial team that builds and operates the online businesses of Canada's largest retailer. We're looking for a strategic and passionate Director of Digital Experience Strategy to lead the vision, roadmap, and execution of best-in-class digital experiences across all customer touchpoints for Joe Fresh e-commerce.The...

  • Senior Digital Experience Strategist for E-commerce Leadership

    2 weeks ago

    Old Toronto, Canada Loblaw Digital Full time

    We are seeking a strategic and passionate leader to drive the vision, roadmap, and execution of best-in-class digital experiences across all customer touchpoints for Joe Fresh e-commerce.Key Responsibilities:Develop and execute a comprehensive digital experience strategy that aligns with overall business objectives and drives customer acquisition,...

  • Digital Solutions Architect for Tomato E-commerce

    4 weeks ago

    Toronto, Ontario, Canada tomato e-commerce Inc Full time

    Company OverviewWe are an innovative e-commerce company seeking a skilled Digital Solutions Architect to join our team at Tomato E-commerce Inc.Job DescriptionThis is a permanent position with 35 hours of work per week. We offer competitive salary and benefits, including Work Term: Permanent and Work Language: English.SalaryThe estimated annual salary for...

  • Head of Commerce Experience

    2 months ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 208514 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As the Head of Commerce Experience, you will lead your team to make high-impact decisions, and work in a fast-paced, analytical, and experimentation-driven environment to drive and scale a compelling strategy and roadmap and define...

  • Digital Product Manager, Commerce

    6 months ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 199958 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About our team**: The Commerce team at Scotia Digital is reinventing discovery and onboarding experiences to meet the evolving and unique needs of our customers, regardless of who they are or how they choose to bank with us. We...

  • Director of Digital Product Leadership

    4 weeks ago

    Old Toronto, Canada Loblaw Digital Full time

    About Loblaw DigitalLoblaw Digital is a leading e-commerce company that powers personalized and convenient shopping experiences for millions of Canadians.We're seeking an exceptional Senior Director, Product Management to lead the definition of our product vision and strategy for platform services. This role will drive the evolution and extensibility of our...

  • Strategic Product Leader for E-Commerce Platforms

    2 weeks ago

    Old Toronto, Canada Apply Digital Ltd. Full time

    About the RoleWe are seeking a Strategic Product Leader to spearhead the development of digital products for our clients in the e-commerce space.As a key member of our Product Management team, you will be responsible for shaping innovative concepts and product strategies, assembling detailed requirements for e-commerce initiatives, and overseeing the entire...

  • Head of Finance

    6 months ago

    Toronto, Canada Bold Commerce Full time

    **Who is Bold Commerce?** Bold Commerce makes checkout better, helping brands convert more shoppers in more places. As a leader in the composable commerce space, Bold Checkout is the only high-converting, customizable headless solution with built in subscriptions and pricing capabilities, for a checkout without limits. Named one of Built In Austin’s Best...

  • Head of Product

    6 months ago

    Toronto, Canada Adevinta Full time

    Kijiji is the #1 online classifieds site in Canada and one of Canada’s top 10 most-visited digital sites. We reach nearly half of Canadian internet users monthly. We’re a leader in helping users find and trade goods and services in their communities, including Autos, Real Estate and Jobs. We’re proud of our engaged, results-oriented and collaborative...

  • Digital Product Visionary for In-Store Fulfillment

    4 weeks ago

    Old Toronto, Canada Loblaw Digital Full time

    Transformative Leadership Role in E-commerceLeverage your expertise to drive product innovation and strategy at Loblaw Digital, a pioneer in online shopping experiences.About the OpportunityWe are seeking an exceptional Director of Product Management to lead our PC Express Fulfillment Team. As a key member of our team, you will be responsible for defining...

  • Design Director

    2 months ago

    Toronto, Canada Engine Digital Full time

    **Design Director Wanted** We’re a team of strategists, designers, engineers, and producers, driven by a shared mission to create innovative digital products, services, and experiences that help our clients unlock growth. If you’re up for that challenge, you should join us. **The Role** We believe that small, collaborative, and cross-functional teams...

  • Digital Business Strategist

    4 weeks ago

    Old Toronto, Canada Loblaw Digital Full time

    About the RoleWe are seeking a highly skilled Digital Business Strategist to join our team at Loblaw Digital. As a key member of our e-commerce business, you will be responsible for driving growth and improving process efficiencies across various teams.

  • Head of Product

    8 months ago

    Toronto, Canada Deliverect Full time

    **Deliverect** As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all...

  • Director, Commerce Experience

    1 month ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 210200 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As Director of Commerce Experience, you will help grow, inspire, and lead our Commerce Experience team. Reporting to the Head of Commerce Experience, this role is responsible for driving the bank’s mandate to increase digital...

  • Visual Designer

    3 weeks ago

    Toronto, Canada Paramount Commerce Full time

    We are Paramount Commerce, a leading fintech company focused on simplifying payments in Canada. Since the early 2000s, we have redefined online purchasing by introducing a way to pay directly from a bank account, bypassing credit cards or e-wallets. Our commitment is to provide the highest standards of security and risk management that support seamless...

  • Digital Commerce Solutions Director

    4 weeks ago

    Old Toronto, Canada Flywheel Digital Full time

    About UsFlywheel Digital is a leading provider of digital commerce solutions, and we're looking for an experienced leader to join our team.Job OverviewWe estimate the salary for this role to be around $150,000 - $200,000 per year, based on industry standards and market conditions. As a key member of our Media team, you will play a crucial role in driving...

  • Digital Commerce Manager

    1 month ago

    Toronto, Canada Mondelēz International Full time

    **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer. **How you will contribute** You will: - Develop and drive broad customer...

  • Design Visionary for Compass Digital

    1 week ago

    Toronto, Ontario, Canada Compass Digital Full time

    **Job Summary:**We are seeking an experienced Design Visionary to lead our design strategy and drive innovation at Compass Digital.**About the Role:**The Director of Design, Experience Strategy will be responsible for envisioning emerging experiences, challenging the status quo, and advocating for a spirit of curiosity and experimentation throughout the...

  • Strategic Director of Digital Product Innovation

    4 weeks ago

    Old Toronto, Canada Loblaw Digital Full time

    About the Role:We are seeking a seasoned Strategic Director to lead our Digital Product Innovation team. This individual will drive the evolution and extensibility of our platform, enabling services and components that empower businesses across Loblaw Digital.Key Responsibilities:Leverage expertise in product management to define vision and strategy for...