Head of Product

8 months ago

Toronto, Canada Deliverect Full time

**Deliverect**

As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.

**Omnichannel Innovation**

Our omnichannel solution serves as the driving force behind order management for fast-paced operations, providing seamless experiences for businesses and their customers. With real-time insights and analytics, our versatile and adaptable solution caters to businesses of all sizes in the hospitality and Q-commerce industry, spanning restaurants, delivery services, grocery stores, and more. With Deliverect, businesses don't just survive; they thrive in an ever-changing global landscape.

**Unlocking Benefits**

Our meticulously crafted solutions provide a multitude of benefits:
**_
Growing Sales:_** Acting as a catalyst, we propel businesses to expand their customer base, accelerating order processing and improving order delivery times.

**_
Optimised Operations:_** As specialists in fine-tuning business operations, we elevate overall efficiency while concurrently reducing operational costs.

**_
Elevated Customer Satisfaction:_** Deliverect supports businesses in offering customers faster delivery times and a seamless ordering experience, ensuring unparalleled customer satisfaction.

**Dynamic Team and Values**

Embarking on our global expansion journey across strategic hubs in Europe, North America, South America, Oceania, Asia, and the Middle East, Deliverect is fuelled by ambition and mutual respect. Our tight-knit team thrives on continuous enhancements and personal growth.

Guided by unwavering values of ownership, collaboration, and learning, we provide individuals with an environment to conquer challenges and build determination. Our culture is deeply rooted in our growth story, originating from our Belgian startup roots. From our humble beginnings, we defied all odds in unity, transforming into a global force in the tech industry. We leave a positive impact on our customers and the individuals we serve, creating a lasting legacy in our collective journey.

**Department Focus**

Welcome to the epicentre of the digital ordering revolution—Deliverect. Within our Product Department, we stand unwavering in our dedication to consistently and efficiently deliver groundbreaking solutions to the global marketplace. Our mission is more than a goal; it's a commitment to bridging the gap between customers and the businesses they hold dear.

Whether streamlining digital ordering for delivery or on-premise service, we are the architects of tools that empower businesses to flourish in our swiftly evolving digital landscape. Behind the scenes, our engineers, designers, and product managers are fueled by boundless passion and innovation, perpetually pushing the boundaries of what's possible. In our world, the word "impossible" finds no home.

We're not just thinkers; we're doers on a grand scale, acting on ideas that create fresh and improved ways to serve our customers. Our products, relied upon by businesses across the globe, represent our integral role in their success—a role we take immense pride in.

Our commitment goes beyond crafting products; it's about creating experiences. User-friendly, dependable, and scalable, we design and build technology that empowers without overwhelming, always keeping simplicity and user-friendliness at the forefront. Join us in the Product Department, where innovation is not just a buzzword—it's our way of life.

**Your Impact
As Head of Product at Deliverect, a pioneer in online ordering, you'll wear the crown of product strategy, steering our initiatives towards global growth and market dominance. Your vision will forge the roadmap, impacting every facet of our product, from customer satisfaction to innovative features that solidify our market presence.

But your influence extends beyond mere products. You'll cultivate a culture of collaboration, bridging departments and igniting a spark of innovation that fuels continuous improvement. As a leader who empowers with empathy and insight, you'll foster a positive, productive environment where forward-thinking reigns, elevating both team morale and Deliverect's reputation in the industry.

This is your chance to leave a mark, not just on our product suite, but on the entire digital ordering landscape.

**A Typical Day**:

- Oversee the product development lifecycle, ensuring alignment with strategic goals.
- Engage in data analysis to inform decisions, maintaining our competitive edge in the market.
- Regularly interact with internal teams and external stakeholders, leveraging platforms like Slack and Zoom for effective communication.
- Lead meetings and presentations, articulating visio

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