Insurance Claims Manager

6 months ago

Winnipeg, Canada Western Financial Group Full time

**Truthfulness | Fairness | Value | Loyalty**

As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently.

**CLAIMS MANAGER, DELEGATED AUTHORITY**

**Lead a high performing claims team and participate on developing and delivering on strategies to drive the claims adjudication process.**

As a Claims Manager, Delegated Authority, you are responsible for leading your team to deliver the claims adjudication process. Every day you will be building relationships within the business, industry, and your team to develop effective strategies on meeting company objectives.

**Here is what a typical day looks like**
- Provide guidance and coaching to your team, identifying succession goals
- Manage group and individual claims adjudication process, including reviewing and delegating open files
- Investigate, evaluate, negotiate and settle large or complex property, auto, casualty and liability claims
- Manage, coordinate and control the Claims Handling Authorities granted by insurers, including supervision of Claims Bordereau’s
- Lead the process for issues at loss sites and mediation hearings as the company representative to address and resolve
- Determine coverage, establishing and maintaining claims reserves and processing payments within established authority levels
- Participate and support new product development, including developing, interpreting, and training of new policy wordings
- Manage and ensure performance of the delegated authority
- Develop and maintain claims systems, procedures and service standards
- Champion, communicate and implement corporate initiatives, policies and procedures
- Review weekly and monthly KPI’s and make recommendations to meet targets, including pricing and loss ratios

**The value you bring**
- General Insurance Level 2 License required; CAIB/CIP preferred
- Progressive diversified career within Claims including large commercial loss
- You have led a team of adjusters previously; you understand how to stay connected with a remote team and know how to change your approach to engage different personality types
- Intuitive understanding of policy wordings and coverages
- Working experience in EPIC an asset

Hours: 37.5 hours/week - Full Time, Permanent

Location: Remote in Canada

Salary Range: $90,000 - $120,000

Requisition #: 80674

**What if I don’t meet every requirement?**

If you’re excited about the role but your experience doesn’t check every box - we still encourage you to apply. You may be the right person for this role - or we might have another that suits you even better

At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in If you have questions or require accommodation, please reach out to us.

**Health and Wellness**

We take pride in providing programs that add value to our people’s lives - after all, they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.

For over 20 years, supporting our local communities has been a part of everything we do - it’s engrained in our culture though the Western Financial Group Communities Foundation.

LI-DNP

LI-Remote

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