Water & Wastewater Quality Management Specialist

3 weeks ago

Niagara, Canada Niagara Region Full time

**Division**:
Water & Wastewater

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

Please note that effective February 12, 2023 mandatory COVID-19 vaccinations are no longer required as per the Niagara Region’s amended COVID-19 Vaccination Policy. As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region. However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction. The Niagara Region continues to strongly encourage everyone to remain up-to-date with vaccinations.

**Job Summary**:
Reporting to the AD, Water Operations & Maintenance or the Manager of Wastewater Quality and Compliance, the Water and Wastewater Quality Management Specialist is responsible for coordinating activities in the design, implementation and continual improvement of the Water and Wastewater Division’s Quality Management Systems (QMS), for Water or Wastewater.

**Education**:

- Post-secondary degree in Engineering, Environmental Sciences or related discipline.
- An equivalent combination of education, experience and qualifications may be considered.
- Additional training in water and wastewater treatment, water distribution and wastewater collection is preferred.

**Knowledge**:

- 3 years’ work experience with quality management systems, operation and/or maintenance of water/wastewater facilities.
- 5 years’ work experience with quality management systems is preferred.
- Knowledge of Quality Management Standards and Systems such as ISO 9001, DWQMS, and others; and relevant Standards, Acts, By-Laws, Regulations and guidelines, as they pertain to water and wastewater operations and quality management.
- Ministry of Environment Operator Licensing for Water Treatment and Water Distribution and/or Wastewater Treatment and Wastewater Collection is preferred.
- Knowledge of Python, SQL and Java is preferred.
- Knowledge of document management software such as EtQ is preferred.

**Responsibilities**:
**_ Facilitate activities and systems to ensure the Region’s Water & Wastewater QMS is maintained and continually improved, in accordance with Ontario’s Drinking Water Quality Management Standard (DWQMS), as mandated under the Safe Drinking Water Act and with best practices amongst Ontario municipalities. (55% of time)_**:

- Lead the development, implementation and maintenance of QMS for water or wastewater operations, adopting requirements of ISO 9001 and DWQMS, as appropriate.
- Provide support to the maintenance of the Environmental laboratory’s QMS (ISO 17025).
- Provide technical expertise and guidance to staff on quality management processes and initiatives.
- Facilitate the creation of SOP’s, procedures, work instructions, guidelines and templates needed for the QMS programs, ensuring adherence to the Region’s policies, guidelines and bylaws.
- Prepare annual reports and deliver presentations to Committee and Council outlining any changes to the QMS and/or associated regulatory changes, including the impact on service delivery and associated risk.
- Facilitate and maintain compliance related sampling schedules.
- Liaise with regulatory agencies and manage outstanding compliance issues as well as bringing them to the attention of management as required.
- Facilitate the submission of annual compliance reports required for Regulatory bodies.

**_ Administer all aspects of the electronic QMS document management software, related to Water or Wastewater

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