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Service Manager
2 weeks ago
Today's retail automotive service industry is dynamic, face-paced, challenging, exciting and rewarding. This requires highly motivated and innovative service managers to help shape our business and provide superior customer service experience.
You will lead a highly qualified team of technicians.
We are seeking an individual with:
- A solid work ethic and the ability to handle multiple tasks and priorities
- Self-motivated with a proactive attitude and a desire to learn
- Strong interpersonal and problem solving skills
- Process and detail oriented with the ability to design, implement, and manage work flow systems
- Established communication and coaching skills
- Superior administrative skills
- Thrives on a fast-paced work environment
- Passion and energy for customer service
- Results oriented
Core Functions:
- Customer service
- Performance management
- Operational efficiency
- Deliverable results
Position Requirements:
- 3 - 5 years service management or service advisory experience with a proven customer service record
- Experience in operational capacity, work flow management and express service
- Sales experience
- Post secondary education in a related field
- Working knowledge of CDK ad PBS a asset
- Automotive parts and service experience is eeded
We offer an exciting career opportunity with growth potential for the motivated Service Manager. If you thrive in a face paced, results driven customer service environment please forward your resume and cover letter.
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