Clerk Ii

6 months ago


Edmonton, Canada City of Edmonton Full time

**Job Number**:48894**

**_
Join the Development Approvals and Inspections Section as an Inspections and Compliance Clerk II _**

Reporting to the Program Manager, you will provide dedicated administrative support to management, professional, and technical teams across the unit - including Development Compliance, Development Permit and Inspections, Landscaping, and Lot Grading business areas.

This role is responsible for a variety of operations and logistics support that is critical to the effective functioning of inspections and compliance teams - including the intake, prioritization, scheduling, and deployment of inspections and enforcement resources, preparation of regulatory documentation, maintenance of critical operating procedures, and acting as the first point of contact to all internal and external inquiries and complaints to the Unit.

Your success will be measured by your ability to achieve results in a respectful, inclusive and service-minded way. With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

- Intake bylaw complaints, and prioritize and schedule inspections and compliance resources - including generating and distributing efficient inspection routes to inspectors
- Compile and maintain inspections and compliance data from officers and their files, including generating performance reporting and updating job entries and citizen correspondence in POSSE and/or CRM and other enterprise systems used for organizing the unit’s inspections and compliance workflow
- Act as the first point of contact and provide excellent customer experience for internal and external inquiries - including arranging for collection and collation of witness statements, writing and distributing correspondence to the public, and tracking and organizing Council communications
- Order and coordinate technology, operational equipment, and personal protective equipment required by inspectors and support staff
- Schedule meetings, book rooms, create agendas, take minutes and keep the team on track with their identified work priorities
- Administer and continuously improve the Unit’s physical and electronic filing and records management systems, ensuring document management, retention, disposition, and distribution adheres to FOIP and corporate records management protocols
- Draft, format, and proofread documents for signatures or approvals, including letters, warnings, violation notices, memos, Council reports, and their attachments
- Coordinate with a group of Clerks across the Section and Branch to improve and streamline administrative and customer service approaches and processes
- Lead the regular refresh of the Unit’s training materials, standard operating procedures, web content, and 311 scripts
- Perform other related duties as required

**Qualifications**:

- 2 years of progressively responsible and diverse administrative support or clerical experience, including experience in a large organization or the public sector
- Demonstrated ability to effectively schedule appointments, inspections, meetings, and so forth
- Strong customer service and conflict resolution skills, including successfully acting as the first point of contact in a high-volume customer service environment
- Demonstrated ability to prepare and format regulatory, statutory, and confidential documents
- Intermediate to advanced proficiency with Microsoft Excel/Google Sheets, Microsoft Word/Google Docs, Microsoft Powerpoint/Google Slides, Enterprise systems such as POSSE and Adobe Acrobat Professional
- Proficiency with enterprise systems including but not limited to CORES, SPIN, SAP, and SLIM maps
- Strong analytical thinking and attention to detail
- Exceptional organizational and time management skills with a demonstrated ability to prioritize high volumes of competing work
- Knowledge and understanding of public sector government processes including legislation and bylaws governing the business activities of the area such as the City of Edmonton Zoning Bylaw, the Drainage Bylaw, and the Municipal Government Act
- Able to demonstrate initiative, resourcefulness, and proactive identification of continuous improvement opportunities
- Demonstrated ability to build positive relationships and strong partnerships with team members and customers, and the desire to work functionally in a team environment
- Responsible and diligent in processing and maintaining all records, ensuring that formats, policies, and procedures are adhered to and standards are maintained
- Able to handle confidential and sensitive information according to the FOIP Act and corporate guidelines with professionalism
- Demonstrate service excellence, embracing diversity and promoting inclusiveness
- Hire is dependent upon a Criminal Record Check satisfactory to the City of Edmonton
- Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an



  • Edmonton, Canada Orion Full time

    Job description We have a current opportunity for a Administrative Clerk II on a temporary basis. The position will be based in Houston. For further information about this position please apply. Job Title: Administrative Clerk II Number of Openings: 1 Location: Edmonton, AB T6P 11 Hours: Approx. 8-4:30 M-F **Job Type**: Contract (6+ months) Must-Have...

  • Clerk Ii

    2 months ago


    Edmonton, Canada City of Edmonton Full time

    **Job Number**:50797** If you have an administrative background and are looking to be part of the Employee and Legal Services team, then we would love to hear from you! Your success will be measured by your ability to achieve results in a respectful, inclusive and service-minded way. In this role, you will be responsible for delivering a variety of...

  • Clerk Ii

    21 hours ago


    Edmonton, Canada City of Edmonton Full time

    **Job Number**:51203** Are you a highly organized and detail-oriented individual with a passion for providing exceptional administrative support? If so, we invite you to join our team as an Administrative Support Clerk! As a key member of our administrative team, you will play a vital role in ensuring the smooth and efficient operation of our department....

  • Clerk Ii

    6 months ago


    Edmonton, Canada Alberta Union of Provincial Employees (AUPE) Full time

    Please be advised that a permanent Clerk II position is available with an initial work assignment in Edmonton within the Accounting department. **Summary of duties** Under the functional direction of the Accounting Clerk II, the Clerk II performs moderately complex work, routine and repetitive in nature. The work varies as to the details of tasks performed...

  • Clerk Ii

    1 month ago


    Edmonton, Canada City of Edmonton Full time

    **Job Number**:50988** The Operational Support Clerk is responsible for providing administrative support for the Emergency Communications Centre (ECC) including shift scheduling and CARM data entry, retrieval of audio recordings and other administrative tasks as needed. - Create and update daily shift schedules for the Emergency Communications Centre (ECC)...

  • Law Clerk Ii

    6 months ago


    Edmonton, Canada TD Bank Full time

    **Law Clerk II**: - 418623BR **Job Category - Primary** - Legal Services / Counsel **Work Location** - 10025 - 102A Avenue **Employment Type** - Regular **City** - Edmonton **Time Type** - Full Time **Province/State** - Alberta **Hours** - 35 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - Reporting to the Legal Office...


  • Edmonton, Canada City of Edmonton Full time

    **Job Number**:50737** The Edmonton Police Service requires one (1) individual with excellent customer service experience to work as a towed vehicle clerk in the Police Seized Vehicle Section (PSVS). Responsibilities will include: - Authorizing and releasing vehicles and property to owners. - Receiving payment for tow charges and processing payments using...


  • Edmonton, Canada City of Edmonton Full time

    **Job Number**:51207** The Edmonton Police Service requires two (2) individuals with excellent customer service experience to work as a towed vehicle clerk in the Police Seized Vehicle Section (PSVS). Responsibilities will include: - Authorizing and releasing vehicles and property to owners. - Receiving payment for tow charges and processing payments using...

  • Clerk Ii

    2 months ago


    Edmonton, Canada City of Edmonton Full time

    **Job Number**:50804** **_ **This posting is for one (1) permanent full-time position and one (1) temporary full-time position ending on or before August 2025**_** - Review the Records Management System (RMS) data to ensure that records entered are accurate and consistent with established standards. - Correct data error within the RMS by merging and...


  • Edmonton, Canada City of Edmonton Full time

    **Job Number**:48945** At the City of Edmonton - Parks & Roads Services branch, the long-term success of serving Edmontonians is implemented by the actions of exceptional employees who exemplify our Cultural Commitments of being Safe, Helpful, Accountable, Integrated and Excellent. As an employee in our branch, this position's role will be to cultivate our...


  • Edmonton, Canada City of Edmonton Full time

    **Job Number**:51200** **_ **This posting is for one (1) full-time temporary position ending on or before November 15, 2025**_** - Receiving, evaluating and tracking incoming requests for EPS records from external entities. This includes determining if an applicant is entitled to the information and what records to provide. - Processing and releasing...


  • Edmonton, Canada City of Edmonton Full time

    **Job Number**:50683** **_ **This Posting is for one (1) full-time permanent and one (1) temporary position ending on or before Feb 22, 2025 **_** The Edmonton Police Service requires two self-motivated and energetic Records Management Clerks in the Digital Information Management Unit. Responsibilities of this position include: - Review, sort and prepare...


  • Edmonton, Canada Alberta Precision Labs Full time

    **Your Opportunity**: Providing a positive and professional first impression of Alberta Precision Labs by providing excellent customer service skills when booking, modifying or cancelling appointments; providing information to patients regarding collection sites and test preparation instructions. Assists clients in selecting appointment location and times,...


  • Edmonton, Canada City of Edmonton Full time

    **Job Number**:50841** The Edmonton Police Service requires an West Intelligence Clerk with excellent organizational and interpersonal skills to provide support to the Field Intelligence Officer (FIO) and members of Patrol, Crime Suppression and Investigative Response (IRT) Branches. Reporting to the Administrative Staff Sergeant of the Branch, this...


  • Edmonton, Canada City of Edmonton Full time

    **Job Number**:50579** Reporting to the Manager, Contracts and Procurement, the Administrative Clerk is responsible for providing a broad range of financial and clerical services for the different branch sections. The support includes Accounts payable, Accounts receivable, Administrative support to the Contract and Procurement team and other sections within...


  • Edmonton, Canada City of Edmonton Full time

    **Job Number**:50944** The Edmonton Police Service requires an organized and efficient administrative professional to provide support to the Pay & Benefits Section in its entirety. Responsibilities will include: - Acting as the general point for contact for all individuals entering the Pay & Benefits Section. - Collecting and distributing daily internal...


  • Edmonton, Canada City of Edmonton Full time

    **Job Number**:50951** The Edmonton Police Service requires a West Intelligence Support Clerk with excellent organizational and interpersonal skills to join the Branch Crime Management Team which includes the Field Intelligence Officer (FIO) and Crime Analyst. Reporting to the Administrative Staff Sergeant of the Branch, this position will be responsible...

  • Office Clerk

    6 months ago


    Edmonton, Canada U-Haul Full time

    **Office Clerk**: **Shop Clerk** Ready to rev up your career? Are you an organized, motivated communicator? Are you experienced in clerical work and interested in taking on a leading role? As a Shop Clerk you will coordinate and maintain the flow of rental equipment in need of maintenance through repair shops with the help of designated Transfer Drivers. In...


  • Edmonton, Canada City of Edmonton Full time

    **Job Number**:51141** **_ **This posting is for one (1) Full-Time Temporary position, ending on or before Dec 31, 2025, with the potential to extend up to 18 months**_** The Edmonton Police Service (EPS) is seeking one (1) highly organized and detail-oriented Charge Disclosure Unit Clerk to join our Disclosure Unit. In this critical role, you will be...


  • Edmonton, Canada Alberta Health Services Full time

    Your Opportunity:Working under the general supervision and guidance of the Supervisor, Health Information Records Management, this position provides operational administrative support for the Records Management section of Health Information Management. Within a team environment the incumbent is responsible for performing activities which directly support the...