Residence Manager, Staffing, Conduct, and Facilities

2 weeks ago


London, Canada King's University College Full time

**PAOA ASSOCIATION**

**INTERNAL/ EXTERNAL JOB POSTING**

**JOB TITLE**:
Residence Manager, Staffing, Conduct, and Facilities - Job Reference #202404-03

**DESCRIPTION**:
The Residence Manager, Staffing, Conduct and Facilities will:

- Develop and oversee the hiring and training of residence life and Residence Information Desk student staff.
- Design and implement learning outcomes, position standards, performance management and assessment strategies, and staff engagement initiatives.
- Manage the student staff training budget.
- Provide leadership in the development, coordination and delivery of the student behaviour management process.
- Administrate the residence community management software, records and processes.
- Ensure alignment with and knowledge of other relevant King’s policies (Student Code, Sexual Violence, Harassment, etc.), and basic legal principles relevant to student conduct issues.
- Develop effective liaison relationships, and serve as primary communication conduit, with facilities and other residence services partners to ensure high service standards for residents, clear expectations for all parties, and effective resolution of inter-departmental issues as they arise. Partners include: Physical Plant (housekeeping and maintenance), ITS and Security.
- Manage the Residence Information Desk staffing and services, including training, service standards and on call support.
- Assume assigned portion of shared responsibilities for the smooth operation of residence operations, including:

- Residence staff supervision, minor Rules of Residence issues, and day to day issues in assigned units
- Resident support and follow up in assigned units
- Afterhours, weekend, holiday on call responsibilities
- General support for arising day to day issues, and office coverage
- Develop and maintain an inventory of residence spaces, furnishings, and amenities.
- Oversee regular inspections of residence facilities; manage replacement cycle projects.

**MINIMUM QUALIFICATIONS (unless identified as preferred)**:

- Have a minimum of a Bachelor’s Degree, although a Master’s degree is preferred.
- Have a minimum of 3-5 years experience in residence life operations, or another applicable student services role
- Ability to take initiative and manage multiple initiatives throughout the academic year and in the summer planning and developmental period.
- Excellent oral and written communication, including strong presentation (public speaking), interpersonal, problem solving and organizational skills.
- Ability to work independently and cooperatively in a team environment and the ability to work effectively with staff, students, faculty and external stakeholders.
- Requires flexibility to work beyond regular office hours for extended hours at peak operational times (eg: staff training end of August, start of residence year in September), with the expectation of some evening and weekend work, and regular on call duties on a scheduled basis (mid-August - May).
- Experience integrating culturally sensitive staff and student development, based in anti-racism, diversity, equity and inclusion practices.

**TYPE OF JOB**:
Full Time - 35 hours per week

**EFFECTIVE DATE**:
As soon as possible.

**SALARY RANGE**:
PSG 14 - $73,704 - $92,287 per annum (dependent on experience)

**APPLICATION INSTRUCTIONS**:
Job description available upon request.

**CLOSING DATE FOR APPLICATIONS**:
King’s University College is committed to advancing the Catholic intellectual tradition and welcomes faculty, staff and students from all faiths and backgrounds.

King’s University College is committed to recognizing the dignity and independence of all and seeks to ensure that persons with disabilities have genuine, open and unhindered access to King’s University College’s employment opportunities. If you require an accommodation during the recruitment process, please contact Human Resources at 519-433-3491 for assistance.



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