Vice President IT Transformation

5 months ago

Toronto, Canada Equinix Full time

Vice President IT Transformation & Business Operations, Office of the CIO

Equinix is the world’s digital infrastructure company, operating 248+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents - and counting

A leadership role at Equinix means you will drive and collaborate on work that impacts the world. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

**The Role**

With Equinix's focus on digital transformation across the company globally, we are seeking an exceptional VP IT Transformation and Business Operations for the Office of the CIO (OCIO) to
- Drive the Platform IT strategy in alignment with CIO and business priorities
- Operationalize execution on the IT strategy within IT and across the company to support the company’s Future of Platform strategy ensuring strategic outcomes are met
- lead strategic and critical initiatives for transformation of IT capabilities - Projects to Product Operating Model, Scaled Agile, Developer Experience, IT Sustainability

Reporting to the EVP & Global CIO, we’re seeking a high-caliber IT business operations leader with strong capabilities who can lead this transformation by creating evolved focus on IT operating mechanisms, IT transformation programs for improved user experiences and overall IT organization maturity as we continue to scale globally.

The leader will be a key partner with executives within IT working with them to create strategy and operating mechanisms that enable us to build capabilities and function as a coordinated and optimized system that delivers value for our customers.

**Responsibilities**:

- Drive the IT Transformation and roadmap including changes to process, capability and mindset
- Lead the business review processes for business/strategic planning, developing OKR’s, budget and ROI for the CIO organization
- Lead an Agile PMO function to drive best in class project management capabilities including strong cross functional alignment, defining and measuring project outcomes and execution, and managing budget and risks.
- Manage the IT budget in partnership with Finance supporting IT leaders to be financially efficient
- Ensure the optimization of the IT function via end-to-end performance monitoring and optimization, through meaningful data, metrics, insights and reporting to proactively enable effective business decisions
- Evolve the governance of technology projects delivered by IT for the enterprise including streamlining processes for intake, funding, monitoring and alignment
- Align and interlocks with key stakeholders across the organization to monitor and manage capital efficiency and capital management, drive alignment and collaboration of key strategic priorities, including potential M&A activity, and ensure focus on the most strategic projects
- Develop mechanism for global user listening and analysis to inform IT Strategy, drive strategy execution and user experience
- Drive enhancements to IT Communications to drive adoption of IT tools and technology with targeted messaging across segments and personas
- Lead operationalization of Citizen IT framework, platform and tools
- Lead consolidation of RPA/Bot initiatives for centralized visibility, prioritization and development
- Enhance IT engagement on Equinix on Equinix through defining process for Sales prospecting support, Customer Zero case studies
- Lead a team of about 40 employees to foster operational excellence and a mindset of outcome-based planning and execution across IT
- Work closely with Senior leaders of IT Teams to provide a consistent/successful holistic interface and approach to solving business problems and needs.
- Act as an internal and external evangelist of IT strategy and culture

**Knowledge and Experience sought**:

- 15+ years of experience at a high-growth tech company, or technology-focused enterprise in business operations or technology-centric consulting organization
- Masters Degree in Product Management or Business Technology preferred
- Track record of delivering change and run within the OCIO (or similar) at global scale
- Proven success in leading Platform IT and execution of Project to Product transformations end-to-end
- Strong business acum

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