Customer Service Rep

6 months ago


Toronto, Canada Canadian Linen and Uniform Service Corp Full time

**WHO WE ARE**

Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.

**WHY CHOOSE US?**
- Job stability: Canadian Linen has been employing people for over 95 years
- Competitive pay rate + commission
- Great benefits and employee assistance program
- Retirement Savings Plan
- Ongoing training and mentoring
- Great teammates and collaborative work environment
- Career growth opportunities

**THE ROLE**

If you thrive on a dynamic blend of physical work, driving, exemplary customer service, and sales, then this role is tailor-made for you Canadian Linen seeks a driven Customer Service Representative to take charge of delivering exceptional service and managing accounts for our valued clients.

**What you’ll do**:
As a Customer Service Representative, you'll embark on a multifaceted journey involving physical work, driving, delivery, and a seamless blend of customer service and sales.

**Delivery Route Operations and Safety Procedures**
- Navigate assigned delivery routes, ensuring timely and safe deliveries within an established customer base.
- Conduct thorough inspections and maintenance of company delivery vehicle and equipment, promptly reporting any issues.
- Load delivery vehicle meticulously, anticipating and addressing product shortfalls before departure.
- Employ safe lifting techniques, prioritizing the secure movement of goods.
- Drive truck safely to designated customer locations, executing deliveries efficiently.

**Product Delivery and Pickup**
- Deliver and retrieve uniforms, linens, towels, mats, cleaning products, and other rental items.
- Confirm accurate delivery quantities for each customer, reviewing inventories and storage areas during each visit.
- Collect soiled goods and organize them securely in the vehicle.

**Customer Service and Sales**
- Secure electronic signatures for invoices and collect necessary payments.
- Foster consistent communication with key customer contacts, building rapport and adding value during each delivery.
- Seek feedback from customers to enhance service levels, addressing inquiries and concerns proactively and timely.
- Consult with customers on additional product options, involving the manager for complex opportunities.
- Collaborate weekly with the manager to devise solutions for current customer needs, identifying opportunities for cross-selling new products.

**Post-Delivery Procedures, Reporting, and Professional Standards**
- Unload and organize soiled goods upon return to the branch, ensuring a neat and orderly vehicle.
- Report any vehicle accidents, mechanical issues, or malfunctions promptly.
- Maintain the vehicle in a tidy manner and reconcile all delivery data accurately during the route settlement process.
- Demonstrate and develop competencies aligned with the role.
- Uphold company values of integrity, respect, responsibility, and trust steadfastly.

**We are looking for individuals who have**:

- A High School Diploma.
- A valid driver's license with a clean driving record (Driver’s Abstract required).
- Experience in physically demanding roles with heavy lifting.
- Proven experience in customer service, sales, and delivery services.
- A track record of punctual work attendance.
- Customer-focused and detail-oriented attributes.
- Excellent communication and interpersonal skills.
- Lifting ability of 25 lbs. to load/unload product from truck without assistance and occasionally 50+ lbs. This position requires bending, squatting, climbing, and reaching.

**Detailed Job Description available upon request**

Location
- Toronto, ON


  • Customer Service Rep

    6 months ago


    Toronto, Canada eurOptimum Full time

    eurOptimum is a leader in custom design and manufacturing of interior signage and display systems. We are known for creating innovative visual solutions tailored to a wide range of environments for major clients throughout North America. We offer complete design, display and project management solutions for corporate, retail, financial, academic and...

  • Customer Support Rep

    6 months ago


    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...


  • Toronto, Canada Staples Full time

    **Special Order Customer Experience Rep - Temporary 12 Month Assignment (Hybrid)** **Staples is business to business. **You’re what binds us together. Staples Promotional Products is the world's most trusted source for branded merchandise - that's right: we put company’s logos on custom product to showcase THEIR brand! As an unprecedented 11-time...


  • Toronto, Canada Staples Full time

    **Special Order Customer Experience Rep (Hybrid)** **Staples is business to business. **You’re what binds us together. Staples Promotional Products is the world's most trusted source for branded merchandise - that's right: we put company’s logos on custom product to showcase THEIR brand! As an unprecedented 11-time winner of the Distributor of the Year...


  • Toronto, Canada Fabricland Full time

    **Marketing & Customer Service Assistant** SCOPE: The Marketing & Customer Service Assistant provides customer service, administrative support to our sales team and office. KEY RESPONSIBILITIES: **Customer Service (general public)**: - Oversee reception and showroom area, greeting visitors and staff - Perform office administration duties such as ordering...


  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    About the RoleLocated in the Scarborough area, this position involves making and/or receiving telephone calls on behalf of our clients. As a bilingual representative for Zedd Customer Solutions, you will perform according to established quality assurance standards and within guidelines set forth by the company and the client.Key ResponsibilitiesContact new...


  • Toronto, Canada Teknion LTD Full time

    **Why is this role so great?** The Customer Service Representative (CSR) is accountable for assuring that customers receive efficient and courteous service. The Customer Service Rep primary focus is on managing an order from point of order placement through to shipment. The CSR will manage and communicate issues related to the customer order. The Customer...

  • Customer Service Rep

    6 months ago


    Toronto, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...


  • Toronto, Canada Canadian Linen and Uniform Service Corp Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that...


  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    Position Summary:We are seeking a highly skilled Multilingual Sales Representative to join our team at Zedd Customer Solutions in the Scarborough area. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services while meeting established quality assurance...


  • Toronto, Canada Makeship Full time

    **About the Company** Makeship exists to empower influencers, creators, and brands of all sizes to develop and launch limited-edition products that matter to their fans. Leveraging our design, manufacturing, and marketing expertise, we work with our partners to bring their products to life through our community-powered crowd-funding platform. Each product...

  • Customer Service Rep

    6 months ago


    Toronto, Canada Metal Supermarkets Full time

    Metal Supermarkets GTA is looking for a Customer Service Representative for our Etobicoke location. This is a full time job from Monday to Friday with the store open 7:30am until 4:30 pm. Shifts may vary through the day but are typically 9 hours. We offer full training, competitive wages, lucrative profit sharing and health benefits packages and paid...

  • Kiosk Sales Rep

    6 months ago


    Toronto, Canada Express Heat Therapy Full time

    Join Our Kiosk Sales Dream Team! Are you a people person with a knack for sales? Do you thrive in environments where energy and enthusiasm are contagious? If so, we want YOU to be a part of our incredible team! We're looking for charismatic and ambitious individuals to join us as Kiosk Sales Reps. At our dynamic kiosk location, you'll have the opportunity...

  • Personal Response

    4 days ago


    Toronto, Canada Lifeline of Canada Full time

    Connect America and our family of brands, including Lifeline Canada, have helped aging individuals and at-risk populations live safely and independently in their homes for more than 40 years. This position of **Personal Response - Lead Rep**will be an integral role within our Lifeline Canada business. Since 1974, more than 700,000 Canadian subscribers have...

  • Outdoor Sales Rep

    1 month ago


    Toronto, Canada Upstaff Full time

    Outdoor Sales RepCompany: SereneAidLocation: Greater Toronto Area (GTA)Job Type: Full-Time About Us At SereneAid, we are on a mission to revolutionize healthcare through innovative solutions that prioritize patient well-being and enhance the quality of care. Our team is driven by a shared commitment to excellence, collaboration, and meaningful impact. Join...

  • Outdoor Sales Rep

    1 month ago


    Toronto, Canada Upstaff Full time

    Job DescriptionOutdoor Sales RepCompany: SereneAidLocation: Greater Toronto Area (GTA)Job Type: Full-Time About Us At SereneAid, we are on a mission to revolutionize healthcare through innovative solutions that prioritize patient well-being and enhance the quality of care. Our team is driven by a shared commitment to excellence, collaboration, and meaningful...


  • Toronto, Canada Jewish Family and Child Service Full time

    **Manager, Family Services - Poverty Reduction** **_(12 month contract)_** **Join Our Team** Jewish Family and Child Service (JF&CS) is seeking a **Manager, Family Services - Poverty Reduction **who will be responsible for the development, management, and leadership of the Poverty Reduction team. This leadership role within the Agency involves the...

  • Customer Service Rep

    6 months ago


    Toronto, Canada GN Group Full time

    POSITION TITLE Customer Service Representative (Bilingual) PRIMARY FUNCTION: To provide bilingual customer service to Hearing Care Practitioner (HCP) accounts. Responsible for managing customer, sales and service issues in a timely and responsive manner. Processing customer orders, researching deliveries, providing product information, and resolving billing...

  • Outside Sales Rep I

    6 months ago


    Toronto, Canada Porcelanosa Full time

    Description: **Job Title**: Outside Sales Rep I **Reports To**: Sales Manager **Compensation**: Salary + Car Allowance + Commission **Benefits**: 100% 401K match up to 4%, 3-tier medical insurance, 2-tier dental insurance, vision insurance, employer paid life insurance, critical illness, hospital indemnity & accident insurance, $3,000 tuition...

  • Sales Development Rep

    6 months ago


    Toronto, Canada Motion Industries (MOT) Full time

    **Sales Development Rep** **SUMMARY**: The Sales Development Representative role professionally represents Motion Industries to our customers with the knowledge and skills to provide them the product or service they need. **JOB DUTIES**: - Proactively makes outbound calls with assigned existing account base across multiple branch locations to engage and...