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Customer Service Representative

4 months ago

Vancouver, Canada Busy Bee Gold Dry Cleaners Full time

_**Busy Bee Gold is a "Certified Master Dry Cleaner". **_We are Vancouver’s highest-rated garment care, wedding gown specialists, and master tailors. We are known for being the most reliable and environmentally friendly dry cleaner in Vancouver without sacrificing quality.

Our growing list of trusted customers includes high-end signature brands like: Balenciaga, Burberry, Celine, Christian Dior, Fendi, Hermes, IWC Schaffhausen, Jimmy Choo, Moncler, Miu Miu, Montblanc, Prada, Salvatore Ferragamo, St. John, Tory Burch LLC, Ted Baker, The Law Courts, Vacheron Constantin, Yves Saint Laurent (YSL).
- **Busy Bee Gold**_'s_ mission is to treat no two garments the same, cause no harm to the environment, endeavor to use our business to help the community, and always make sure our clients are smiling when they leave our store.

**For this position you should have some of the following skills**:

- Ability to multitask.
- Strong attention to detail.
- Team player - you enjoy working with a team and have great interpersonal skills.
- Organized - you’re comfortable working in a high-speed, dynamic environment.
- Customer-oriented - you understand that the customer is always first and ready to put it into practice.
- Fast-learner - you are patient, willing to ask for help, and take the initiative to learn on your own.
- Past customer experience in a retail setting is an asset.
- Basic computer knowledge and familiarity with POS system.

As a **Customer Service Representative,** you will:

- Be the first smile our clients see when they walk in
- Understand customer needs and match them to our services
- Inspect and Process incoming garments for dry cleaning with care and respect
- Provide completed orders to customers at pick-up, including a collection of payments.
- Will work closely in a team that wants to thrive together

We're looking forward to hearing from you

Please complete the assessment tests from indeed to be considered for this job.

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Vancouver, BC V5Z 1A5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2023-06-26