Customer Service Representative

2 weeks ago

Vancouver, Canada RMDY Brands Full time

**Position Summary**:
Remedy Brands is seeking for a **Full Time** Customer Service Representative to join our team. (This is not a Remote position).

**Key Responsibilities**:

- Answer incoming customer inquiries
- Record and modify customer information within the database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Upsell products and suggest complementary items to enhance the customer's shopping experience.
- Handle cash, credit card transactions, and other forms of payments securely.
- Monitor and replenish stock levels to ensure products are readily available to customers.
- Other duties as requested

**Knowledge, skills and abilities**
- Enthusiasm to welcome and assist customers
- Strong communication and interpersonal skills
- Computer skills
- **Time-management**:The Customer Service Representative will use their time effectively when working through a large volume of customer inquiries.
- **Excellent Communication**:The Customer Service Representative will be a clear and effective communicator by using their expertise on the products and their orders to give exceptional customer service
- **Effective Listening**:The Customer Service Representative uses their active listening skills to resolve customer complaints and inquiries by understanding customer needs.
- **Adaptability**:The Customer Service Representative will be adaptable to changing circumstances, specifically correlated to their day to day customer service responsibilities. They will also use their adaptability to work with a diverse range of customers.

**Experience and Qualifications**:

- 1 year of customer service representative experience **(REQUIRED)**:

- In person sales or waitress experience is an advantage
- Technological and computer skills **(REQUIRED)**:

- Familiarity and experience with CRM systems considered an asset
- Previous experience in a customer support or customer oriented environment (preferred)
- Strong communication and interpersonal skills are a must

**Days and Hours**:
**Full Time (37.5 hours/week)**
- Mondays - Fridays (7:00 am - 3:00 pm, 8:00 - 4:00 pm, 9:00 am - 5:00 pm (PST)) Depending on the company needs
- Occasional shifts on Saturdays (half day 8-12 or 12-4 depending on the company needs)
- Shifts will be scheduled at minimum 24 hours in advance
- **Here are some of the great benefits of working with us**:_
- _Start your journey with complimentary products from both brands on your first day_
- _Extended health benefits_
- _Paid time-off after 1 year_

Remedy Brands is an equal opportunity employer and does not discriminate on the basis of age, sex, gender, colour, race, disability, religion, or any of the other prohibited grounds of discrimination as set forth by relevant provincial and federal legislation. We are committed to providing a diverse and inclusive work environment for all employees. Remedy Brands offers accommodation during the recruitment process. Should you be contacted during the hiring process and require reasonable accommodation, please let us know.

**Job Types**: Full-time, Permanent

**Salary**: From $19.20 per hour

**Benefits**:

- Casual dress
- Dental care
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Application question(s):

- Are you Canadian citizen, Permanent resident or hold an open work permit?
- This is not a remote position. Are you available to work in the following schedule? (Yes or No)

Mondays - Fridays (7:00 am - 3:00 pm, 8:00 - 4:00 pm, 9:00 am - 5:00 pm (PST)) Depending on the company needs
Occasional shifts on Saturdays (half day 8-12 or 12-4 depending on the company needs)
Shifts will be scheduled at minimum 24 hours in advance

**Experience**:

- customer service: 1 year (required)

Work Location: In person

  • Customer Service Representative

    4 weeks ago

    Vancouver, Canada Vancouver Camera Service Full time

    **Overview**: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. This is a great opportunity for someone who enjoys working in a...

  • Csr (Customer Service Representative)

    1 week ago

    Vancouver, Canada Qualitour travel service Full time

    Customer Service Representative will report to Directors. Customer Service Representative is responsible for all guest inquiries and feedback during and after travel. This role is part of a team working in a high energy fast paced environment. CE Representative position role is also a support service for company. Key Areas of Accountability Customer...

  • Customer Service Representative/cashier

    4 weeks ago

    Vancouver, Canada Vancouver Camera Service Full time

    DUTIES: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. - Resolving customer complaints or issues in a professional and timely manner - Assisting customers with...

  • Clk 12r

    2 weeks ago

    Vancouver, Canada BC Public Service Full time

    Posting Title- CLK 12R - Customer Service Representative- Position Classification- Clerk R12- Union- GEU- Work Options- On-Site- Location- Vancouver, BC V6B 0N8 CA (Primary)- Salary Range- $54,387.32 - $61,395.95 annually- Close Date- 5/24/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Citizens' Services-...

  • Clk 09r

    2 days ago

    Vancouver, Canada BC Public Service Full time

    Posting Title- CLK 09R - Customer Service Representative- Position Classification- Clerk R9- Union- GEU- Work Options- On-Site- Location- Vancouver, BC V6B 0N8 CA (Primary)- Salary Range- $50,190.86 - $56,546.21 annually- Close Date- 6/7/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Health- Ministry Branch...

  • Csr (Customer Service Representative)

    4 weeks ago

    North Vancouver, Canada Paris Service Group Full time

    _You’re the best and you want to join a team that appreciates you, where you can create your own opportunities?_ - **Who We Are**_ We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a while in Vancouver. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a...

  • Customer Service Representative

    3 weeks ago

    Vancouver, Canada Lotus Full time

    **Customer Service Representative** **Vancouver, CA** - ** Full-Time Hours / ASAP Start**: - ** Ongoing Training & Support**: - ** Weekly Pay with Bonuses** **Start your New Career today!** Over the busy summer period, we're looking to increase on-site representation for all our clients across the region. This means we'll need to bring on board several...

  • Customer Service Representative

    2 weeks ago

    Vancouver, Canada Lotus Full time

    **Customer Service Representative** **Vancouver, CA** - ** Full-Time Hours / ASAP Start**: - ** Ongoing Training & Support**: - ** Weekly Pay with Bonuses** **Start your New Career today!** Over the busy summer period, we're looking to increase on-site representation for all our clients across the region. This means we'll need to bring on board several...

  • Customer Service Representative

    1 month ago

    Vancouver, Canada Patterson Full time

    **Patterson isn't just a place to work, it's a partner that cares about your success.** One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring...

  • Customer Service Representative

    22 hours ago

    vancouver, Canada Miles HR Full time

    Customer Service RepresentativeOur client, based in the lower mainland of Vancouver, provides unique printing solutions specializing in high-quality, customized products for businesses and organizations. Their dedication to excellence and customer satisfaction, and an incredible team culture, sets them apart. They are looking for a talented Customer Service...

  • Customer Service Representative

    21 hours ago

    Vancouver, Canada Miles HR Full time

    Customer Service RepresentativeOur client, based in the lower mainland of Vancouver, provides unique printing solutions specializing in high-quality, customized products for businesses and organizations. Their dedication to excellence and customer satisfaction, and an incredible team culture, sets them apart. They are looking for a talented Customer Service...

  • Customer Service Representative

    7 hours ago

    vancouver, Canada Miles HR Full time

    Customer Service Representative Our client, based in the lower mainland of Vancouver, provides unique printing solutions specializing in high-quality, customized products for businesses and organizations. Their dedication to excellence and customer satisfaction, and an incredible team culture, sets them apart. They are looking for a talented Customer...

  • Customer Service Representative

    1 day ago

    vancouver, Canada Miles HR Full time

    Customer Service RepresentativeOur client, based in the lower mainland of Vancouver, provides unique printing solutions specializing in high-quality, customized products for businesses and organizations. Their dedication to excellence and customer satisfaction, and an incredible team culture, sets them apart. They are looking for a talented Customer Service...

  • Customer Service Representative

    24 hours ago

    vancouver, Canada Miles HR Full time

    Customer Service RepresentativeOur client, based in the lower mainland of Vancouver, provides unique printing solutions specializing in high-quality, customized products for businesses and organizations. Their dedication to excellence and customer satisfaction, and an incredible team culture, sets them apart. They are looking for a talented Customer Service...

  • Customer Service Representative

    4 days ago

    Vancouver, British Columbia, Canada Smart & Biggar Full time

    Customer Service RepresentativePosition: Customer Service RepresentativeLocation: Delta, British-Columbia (We work in a hybrid model requesting 2 days/week in the office)Status: Contractual – 18-months (Maternity leave replacement)Do you love helping customers and solving problems? At Quadra, we prioritize people and together we can think of new...

  • Customer Service Representative

    4 weeks ago

    Vancouver, Canada Million Air Full time

    Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...

  • Customer Service Representative

    2 weeks ago

    Vancouver, Canada Million Air Full time

    Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...

  • Customer Service Representative

    4 weeks ago

    Vancouver, British Columbia, Canada Million Air Full time

    Customer Service Representative Vancouver Vancouver, BC, CAN per hour Opportunities for Overtime, Sick pay, Vacation pay, Fuel Bonus Hourly Full Time Medical Coverage, Vision, Dental Email Me This Job Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the...

  • Customer Service Representative

    3 weeks ago

    Vancouver, British Columbia, Canada Million Air Full time

    Customer Service Representative Vancouver Vancouver, BC, CAN per hour Opportunities for Overtime, Sick pay, Vacation pay, Fuel Bonus Hourly Full Time Medical Coverage, Vision, Dental Email Me This Job Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the...

  • Customer Service Representative

    4 weeks ago

    Vancouver, Canada Porcupine Wood Products Full time

    **About Us**: Porcupine Wood Products Ltd. is a reputable company specializing in wood products. Committed to excellence, we take pride in delivering quality and reliable solutions to our clients. We are currently seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative...