Customer Service Representative
2 months ago
Job Summary:
Thrifty Foods is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.
Key Responsibilities:
- Provide excellent customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.
- Process customer transactions accurately and efficiently, including handling cash, credit card payments, and returns.
- Maintain a clean and organized store environment, including the front end department and customer service desk.
- Participate in training and development programs to improve customer service skills and knowledge of store products and services.
- Work collaboratively with other team members to achieve sales and customer service goals.
Requirements:
- Basic level of numeracy skills and ability to work accurately with cash and credit card transactions.
- Ability to work independently in a fast-paced environment and adapt to changing situations.
- Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
What We Offer:
- A competitive hourly rate and opportunities for advancement within the company.
- A comprehensive benefits package, including health and dental coverage, life insurance, and access to employee assistance programs.
- A 10% in-store discount and access to other discount programs.
- Learning and development resources to fuel your professional growth.
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