Medical Office Assistant
2 weeks ago
**Responsibilities**:
- Greet patients and visitors, ensuring a positive and welcoming experience.
- Schedule appointments and manage the appointment calendar for the medical professional.
- Book surgeries and procedures through the physician's affiliated hospital.
- Answer phone calls, take messages, and direct inquiries to the appropriate staff members.
- Maintain and update electronic medical records (EMR) system.
- Verify health card information.
- Coordinate referrals to other healthcare providers as needed.
- Assist with patient check in and check out processes.
- Manage front desk operations, including handling incoming and outgoing phone calls, and maintaining a clean reception area.
- Provide administrative support to the medical professional, including typing correspondence, filing documents, and organizing paperwork.
- Adhere to PIPEDA guidelines and maintain patient confidentiality at all times.
**Qualifications**:
- High school diploma or equivalent required; additional education or certification and healthcare administration is a plus.
- Previous experience working in a medical office setting preferred.
- Proficiency in electronic medical records (EMR) systems such as Accuro.
- Strong knowledge of medical terminology and procedures.
- Excellent communication skills, both verbal and written.
- Ability to multitask and prioritize task in a fast paced environment.
- Strong attention to detail.
- Proficient in using phone systems and other office equipment.
- Strong computer skills, including proficiency in Microsoft office.
**Note**:
This job description is not intended to be all inclusive. The employee may be required to perform other duties assigned by their supervisor.
**Job Types**: Full-time, Part-time
Pay: $23.00-$25.00 per hour
**Education**:
- Secondary School (preferred)
Work Location: In person
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