Medical Office Team Lead

2 weeks ago

North York, Canada North York Family Medicine Centre Full time

NORTH YORK FAMILY MEDICINE CENTRE is growing and seeks to hire again

North York Family Medicine Centre is multi-disciplinary medical group rooted in family medicine. We are a comprehensive family medicine practice complemented by specialists. For over two decades, our family physicians have been on staff at North York General Hospital and are proudly part of the North York Family Health Team.

We are looking for one full-time **medical office team lead** to work at our clinic. We are dedicated to delivering superior patient care in a warm and welcoming environment while leveraging technology in an innovative way to improve patient care and access. The position places a significant emphasis on excellent customer service skills, teamwork, and ongoing development.

**The Opportunity.**

We are looking for a flexible and quick leaner to lead our medical office team. You might have experience in the health industry. You might not. We can teach you the details of the healthcare world.

We use technology and online tools (such as online appointment scheduling, video calls and patient messaging) to enhance patient care and streamline the operation of our clinic.

**Excellent proficiency with computers and technology is a must, and strong writing and customer service skills will be highly valued. Experience with AccuroEMR would be an asset.**

**General Responsibilities.**
- Coordinating operations resources (e.g. staffing, scheduling, inventory)
- Overseeing that patient care delivered by staff meets an excellent standard of service and implementing organizational best practices
- Supporting physicians via investigating and resolving administrative tasks
- Utilizing a high level of attention to detail to process various workflow assignments, including but not limited to: contacting patients/labs/medical offices, handling incoming/outgoing faxes, appointment scheduling
- Assisting the medical leadership team with a range of expansion projects
- Timely reconciliation of medical office billing
- Assisting with the daily flow of the clinic
- Contributing to a strong culture of teamwork, integrity, and service excellence
- Previous experience working in a fast-paced office environment (minimum 5 years)

**Details.**

Weekdays between 9:00 AM - 5:00 PM, however we value flexibility and will give consideration to individual preference where possible.

This is a full-time position onsite

The pay will start from $22-24/hr. Medical and vision care are included at no cost to the employee and should be considered part of the total compensation package. Benefits start after the 3-month probationary period.

**Next Steps.**

**Salary**: $22.00-$24.00 per hour

**Benefits**:

- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)

Work Location: One location

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