Medical Office Assistant

3 weeks ago


North Vancouver, Canada Mainland Sleep Diagnostics Ltd Full time

**We are looking for a mature and experienced MOA for our North Vancouver office. Working with Plexia, Accuro or other EMR an asset. Previous experience in a busy specialists office an asset.**

**Training will be at our Vancouver office or Surrey office until March. At this time you will transistion to North Vancouver.**

**Duties include**:

- **Working with Plexia and Jane EMR. Booking patients to see sleep medicine physicians**:

- **Booking patients for sleep studies**:

- **Must be able to type proficiently**:

- Provide customer service to physicians and other medical professionals referring to the clinics
- Prepare and validate detailed patient information at all stages of the patient journey
- Schedule and confirm patient appointments
- Communicate messages to clinical staff
- Problem solve basic patient issues
- Electronic medical entry of patient demographic and clinical information as required
- Charge capture and billing for patients, including extended health benefits billing
- Create doctor's letters and reports

Expectations and requirements of this role:

- Ability to deal with patients, colleagues and staff in a tactful and courteous manner
- High standard of honesty, integrity, and professionalism
- Ability to maintain confidentiality
- Attention to detail, accuracy, patience, and ability to work well under pressure
- Good command of written and spoken English
- Ability to organize, problem solve, and set priorities
- Provide exemplary customer service and good human relation skills
- Ability to work effectively in a team environment
- Set up and maintain a records management systems, including classifying and coding electronic and hard copy files
- Operate office equipment such as voice mail message systems, photocopiers, fax machines, and document scanners
- Keep examination areas clean, orderly, and stocked with supplies
- Use word processing, spreadsheet, database, and presentation software to prepare medical documentation
- Perform other clerical and administrative functions which may involve, ordering and maintaining an inventory of office supplies, assisting patients in completing intake forms, insurance and other claim forms, or other documents
- Assisting clinicians where needed

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

**Salary**: $24.00-$28.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- North Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 2023-12-05



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