Assistant Branch Manager Ii

2 weeks ago


Montréal, Canada TD Bank Full time

406686BR

Retail Banking - Management

Montreal, QC

April 19, 2023

Company Overview

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Description**:
Can you inspire a team in building a positive customer and employee experience while ensuring effective delivery of complex credit and investment solutions? Is it fun guiding a team to provide professional financial advice and help customers with their goals and key life events? As an **Assistant Branch Manager II, **you will contribute to the TD’s success by leading and coaching employees towards achieving operational excellence and personal development objectives. Furthermore, you would be expected to:

- Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank
- Coach advisory and frontline staff on resolving customer complaints effectively and consistent with customer problem resolution guidelines
- Resolve operational and high-risk issues after determining the most appropriate course of action for resolution while ensuring the team works within regulatory requirements and policies
- Mentor a team on advice-giving strategies and delivering effective customer experience
- Ensure the common areas and advisory spaces of the branch are inviting and approachable for customers
- Meet customer demands and compliance requirements by determining and maintaining accurate employee scheduling
- Work closely with TD partners to help customers meet their financial needs in the best suited manner
- Improve processes and work efficiency of the team by providing ongoing feedback and guidance in line with established codes of conduct while ensuring their performance management activities are undertaken
- Help build a positive and diverse workforce by providing equal and fair opportunity, ensuring timely communication of issues and inspiring good working relationships across TD.

**Requirements**:

- Undergraduate degree with over 4 years of relevant experience
- Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
- Extensive knowledge of team, process, and risk management along with advanced understanding of the business
- Strong communication skills to liaise with customers, employee and cross functional teams
- A thorough and accurate decision maker who can exercise good judgement skills when working with confidential information
- A dynamic leader with demonstrated experience working in a fast-paced work environment through strong communication, planning and time management skills
- Good communicator with go-getter attitude

Additional Information

This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.

Hours

37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.



  • Montréal, Canada Scotiabank Full time

    Requisition ID: 182941 As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets. When you join ScotiaMcLeod, you’ll be...


  • Montréal, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Branch Manager

    Found in: Jooble CA O C2 - 3 weeks ago


    Montréal, QC, Canada EightSix Network Inc Full time

    Sirius Personnel is a Placement and Headhunting Agency that Specializes in Sales and Marketing Professionals in Montreal. Profile: Our client sells both products and service contracts in the field of heavy equipment. We are looking for a hands-on branch manager who will manage the sales and service side of the business. Your primary role will be to sell...


  • Montréal, Canada BMO Financial Group Full time

    288 rue Saint-Georges St-Jerome Quebec,J7Z 5A6 Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives....


  • Montréal, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Branch Manager

    Found in: Jooble CA O C2 - 1 week ago


    Montréal, QC, Canada Industrial Alliance Insurance Full time

    Description Retail Banking & Branch Management/Hybrid/Permanent/Quebec City, Montreal/Desired start date: As soon as possible Do you like juggling multiple priorities, being in contact with multiple stakeholders, all while using your problem-solving skills? The retail banking & branch management team at iA Private Wealth needs you to support their...

  • Branch Manager

    7 days ago


    Montréal, Canada Brandt Full time

    **DUTIES & RESPONSIBILITIES**: - Achieve sales growth and profitability in all areas of the branch. - Manage and develop all employees in the branch with the goal of building a motivated and successful workforce that is focused on the long-term success of the company, customers, and employees. - Provide feedback and input into future opportunities and...

  • Branch Manager Ii

    14 hours ago


    Montréal, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Branch Manager

    2 days ago


    Montréal, Canada Ulbrich Stainless Steels & Special Metals, Inc. Full time

    Company Description **Job Description**: **_ Diversified Ulbrich_** is an aluminum and stainless steel service center and distributor. Our Montreal (Pointe Claire) location requires an experienced** **_Branch Manager _**with a proven track record of leadership and commercial success, who will oversee various branch activities. The Branch Manager will be...

  • Branch Manager

    Found in: Jooble CA O C2 - 3 weeks ago


    Montréal, QC, Canada EightSix Network Inc Full time

    Sirius Personnel is a Placement and Headhunting Agency that Specializes in Sales and Marketing Professionals in Montreal. Profile: Our client sells both products and service contracts in the field of heavy equipment. We are looking for a hands-on branch manager who will manage the sales and service side of the business. Your primary role will be to sell...

  • Branch Manager

    Found in: Jooble CA O C2 - 1 week ago


    Montréal, QC, Canada Banque Nationale du Canada Full time

    Advisory services, Personal banking A career in management at National Bank means participating in the smooth running of your branch and ensuring daily listening and coaching. As Branch Manager, you are responsible for supporting and assisting the employees under your management in order to implement the Bank's strategic vision, while allowing your team to...

  • Branch Lead

    1 week ago


    Montréal, Canada Chit Chats Full time

    Company Description Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices. We are a fast growing entrepreneurial company making a huge impact to Canadian entrepreneurs and businesses. As ecommerce removes borders, we don’t want high Canadian postal rates to be a barrier to world commerce. We aim to...


  • Montréal, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Montréal, Canada Scotiabank Full time

    Requisition ID: 157488 As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets. When you join ScotiaMcLeod, you’ll be...

  • Associate II

    Found in: Jooble CA O C2 - 2 weeks ago


    Montréal, QC, Canada Marsh & McLennan Companies Full time

    Associate II - Account Management page is loaded Associate II - Account Management Apply remote type Hybrid locations Montreal - 1 Place Ville Marie time type Full time posted on Posted 2 Days Ago job requisition id R_263196 Company: Marsh Description: Uses significant risk experience to perform critical client functions, including: evaluating risks;...


  • Montréal, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...


  • Montréal, Canada United Rentals, Inc. Full time

    **_Great company. Great people. Great opportunities._** Le directeur de succursale relève du directeur de district et est responsable des activités quotidiennes d’un centre de profit consacré à la satisfaction des besoins en location d’équipement et en approvisionnement des entrepreneurs, des entreprises industrielles et commerciales ainsi que des...

  • Branch Coordinator

    4 days ago


    Montréal, Canada OJobs.ca Full time

    Job Description Position details **Position Type**: Full Time, Permanent Advantages Excerpts from the full job description Complementary Health Insurance Full job description New Look Eyewear, the largest optical brand in Quebec and Canada, has a vast network of 79 branches in Quebec and Ontario and has more than 800 employees. In order to pursue the...

  • Assistant Manager

    6 days ago


    Montréal, Canada The Jean Coutu Group (PJC) Inc. Full time

    Do you have that “Coutu” touch? Are you the type of person who wants to put their leadership into action? Who wants to make a difference in their work environment? Are you looking for stimulating management challenges, where the team is at the heart of our priorities? The Assistant Manager position is for you!Within your team, your essential role will...

  • Assistant Manager

    1 week ago


    Montréal, Canada The Jean Coutu Group (PJC) Inc. Full time

    Do you have that “Coutu” touch? Are you the type of person who wants to put their leadership into action? Who wants to make a difference in their work environment? Are you looking for stimulating management challenges, where the team is at the heart of our priorities? The Assistant Manager position is for you!Within your team, your essential role will...