Call Center Agent
3 weeks ago
**Essential Job Functions**:
- Thoroughly troubleshooting a wide variety of topics related to Clearview product
- Creating and resolving tickets for support
- Supporting fellow agents with any questions they are unable to resolve
- Placing outbound calls to customers to provide updates and follow-up
- Executing on special projects as needed
**Requirements**:
- Available to work anytime between the hours of 8am-9pm M-F, and 8am-6pm S-S. Evening and weekend shifts are scheduled on a rotating basis
- Bi-lingual in French is reuired
- Previous customer service experience required
- Professional in all internal and external interactions
- An enthusiastic self-starter who learns quickly and proactively approaches tasks and assignments with a focus on problem-solving and analysis
- An excellent communicator (written and oral), who can effectively present complex information in a clear and understandable fashion
- Good general computer and internet skills
- Strong attention to detail
- Outstanding interpersonal skills, with emphasis on customer focus, teamwork, and relationship-building
- A background in food service, retail, or other service-oriented industries preferred
The hourly range of $17.00-20.00hr is just one component of Panasonic's Total Package. Actual compensation varies depending on the individual's knowledge, skills, experience, and location.
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Call Center Agent
4 weeks ago
Fredericton, Canada Panasonic Full timeEssential Job Functions: Taking inbound technical support and customer service inquiries from our customers, through phone/email/chat or other similar avenues Thoroughly troubleshooting a wide variety of topics related to Clearview product Creating and resolving tickets for support Supporting fellow agents with any questions they are unable to resolve ...
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Fredericton, Canada Panasonic Corporation of North America Full time**Essential Job Functions**: - Thoroughly troubleshooting a wide variety of topics related to Clearview product - Creating and resolving tickets for support - Supporting fellow agents with any questions they are unable to resolve - Placing outbound calls to customers to provide updates and follow-up - Executing on special projects as...
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