Manager, Process Operations Walmart Connect
6 months ago
**Position Summary... **:The Manager, Operations & Process Optimization will map, analyze & evaluate existing processes, operational practices and recommend adjustments in workflows or processes to drive growth and scalability. The role will work cross functionally with all WMC teams to investigate any issues, challenges or process gaps as well as implement the required changes and manage transitions. In addition, the role will be responsible for supporting the commercialization of any new ad products, specifically looking at how it will be operationalized to enable sales, execution, reporting & billing.
**What you'll do...**:
**Business Process Management & Optimization**
- **Process Documentation**: Document current processes and create detailed process maps to provide a clear understanding of workflow and dependencies.
- **Process Analysis**: Evaluate existing business processes to identify areas of improvement, inefficiencies, and bottlenecks.
- **Collaboration**: Work closely with cross-functional teams to gather input, feedback, and insights to refine and optimize processes
- **Optimization**: Identify opportunities for process improvement and implement changes to enhance efficiency, reduce costs, and improve overall performance. Regularly review and refine processes based on feedback and performance metrics.
- **Change Management**:Facilitate and manage the change process associated with implementing new or modified business processes
- **Communication**: Effectively communicate changes, updates, and improvements to all relevant stakeholders within the organization
- **Training**:Support the sales enablement and training teams with providing inputs to training employees on new processes and ensure that they are equipped to adapt to changes effectively.
**Business Operations Support**
- **Standardization**:Establish and enforce standard operating procedures to ensure consistency and compliance across the organization.
- **Technology Integration**: Explore and recommend technology solutions that can automate and streamline business processes.
- **Operational Support**:Offer support to Sales, Client Services and Campaign Delivery teams, addressing day-to-day challenges and ensuring smooth workflow.
- **Issue Resolution**:Act as a point of contact for operational issues, working to identify, troubleshoot, and resolve problems that may arise.
- **Communication Liaison**: Facilitate communication between different teams, ensuring that information flows seamlessly and operational needs are met.
- **Documentation**: Maintain and update documentation related to operational processes, ensuring that information is accurate and accessible to relevant stakeholders.
- **Training and Onboarding**: Assist in the training and onboarding of new staff, ensuring they are well equipped to contribute effectively to operational processes.
**Ad Product Commercialization Support**
- Responsible for End-to-end process and systems setup for new ad product implementations
- Provide operational guidance and support for new ad product commercialization plan
- Support the sales enablement team with training, tools, and other resources to support go-to-market
- Support updates to the media playbook and rate card
**Business Intelligence and KPI Support**
- Analyze “Health of the Business” reports to provide insights and actionable recommendations to improve revenue performance and identify opportunities to drive organizational efficiencies
- Provide input to drive improved business intelligence insights to enable WMC teams to easily understand health of the business and meet goals.
- Implement monitoring systems to track key performance indicators (KPIs) and generate regular reports to assess process performance. Implement and monitor quality assurance measures to ensure successful delivery and execution of products / services
**Qualifications**
- 5+ years of experience in business process re-engineering and process optimization
- Strong analytical and problem-solving skills, with a data-driven mindset
- Proficiency in process mapping using tools such as MS Visio
- Experience working in the Retail Media industry
- Strong facilitation skills to find appropriate solutions to meet competing priorities and conflicts
- Experience with stakeholder management at all levels.
- Excellent interpersonal, and communication skills
- Proficiency in data analysis, business intelligence, and reporting tools
- Process automation, Operations and Business Process experience
- Experience working with Tableau or similar data visualization tool is a plus
- Relevant certifications in revenue operations, data analysis or Project management
**Minimum Qualifications...**:
- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _
Age - 16 or older
**Preferred Qualifications...**:
- Outlined below are the optional preferred qualifications for this position. If none a
-
Director, Marketing Walmart Connect
6 months ago
Mississauga, Canada Walmart Canada Full time**Position Summary... **:Director of Marketing, Walmart Connect Canada We are looking for a Marketing Director at Walmart Connect Canada to be accountable for uniquely positioning and growing the Walmart Connect brand among all audiences. This role will also enable sales and the entire Walmart Connect team with best-in-class training, marketing collateral...
-
Director, Marketing Walmart Connect
6 months ago
Mississauga, Canada Walmart Canada Full time**Résumé des fonctions... **:Director of Marketing, Walmart Connect Canada We are looking for a Marketing Director at Walmart Connect Canada to be accountable for uniquely positioning and growing the Walmart Connect brand among all audiences. This role will also enable sales and the entire Walmart Connect team with best-in-class training, marketing...
-
Manager, Process Operations Walmart Connect
6 months ago
Mississauga, Canada Walmart Canada Full time**Résumé des fonctions... **:The Manager, Operations & Process Optimization will map, analyze & evaluate existing processes, operational practices and recommend adjustments in workflows or processes to drive growth and scalability. The role will work cross functionally with all WMC teams to investigate any issues, challenges or process gaps as well as...
-
Account Manager, Walmart Connect
3 months ago
Mississauga, Canada Walmart Canada Full time**Position Summary... **:Account Manager’s primary focus is to manage successful advertiser relationships and help grow advertising partnerships and investments within our Walmart Connect business. They work cross functionally with Sales, Ad Product and Merchandising teams by building strategic campaigns through a deep understanding of the vendors business...
-
Director, Strategy
5 months ago
Mississauga, Canada Walmart Canada Full time**Position Summary... **:About Walmart Connect At Walmart, the customer is always #1 and customers are at the center of everything we do. At Walmart Connect, we aim to be the destination to connect brands with Canadian shoppers and accelerate growth. We are dedicated to driving measurable outcomes for our partners with full funnel ad solutions by leveraging...
-
Director, Strategy
5 months ago
Mississauga, Canada Walmart Canada Full time**Résumé des fonctions... **:About Walmart Connect At Walmart, the customer is always #1 and customers are at the center of everything we do. At Walmart Connect, we aim to be the destination to connect brands with Canadian shoppers and accelerate growth. We are dedicated to driving measurable outcomes for our partners with full funnel ad solutions by...
-
Sales Operations Manager, Wmc
3 months ago
Mississauga, Canada Walmart Canada Full time**Résumé des fonctions... **:The primary focus for the Sales Operations Manager is to oversee processes, tools, and strategies to support maximizing sales. The role involves data analytics, sales forecasting, and process optimization to improve productivity and enhance revenue generation. The Sales Operations Manager will collaborate with sales to develop...
-
Manager, Ad Operations
1 month ago
Mississauga, Canada Walmart Canada Full time**Résumé des fonctions... **:At Walmart, we enable the connection between supplier, brands and omni retail customers at unprecedented scale. As primary stewards of our brand promise, “Save Money. Live Better,” we work alongside some of the most talented people in the world to engage millions of Canadian households who shop with us. This is a unique...
-
Manager, Ad Operations
2 months ago
Mississauga, Canada Walmart Canada Full time**Position Summary... **:At Walmart, we enable the connection between supplier, brands and omni retail customers at unprecedented scale. As primary stewards of our brand promise, “Save Money. Live Better,” we work alongside some of the most talented people in the world to engage millions of Canadian households who shop with us. This is a unique...
-
Manager, Replenishment Process Improvement and
3 months ago
Mississauga, Canada Walmart Canada Full time**Position Summary... **:The purpose of the Manager Process Improvement and Execution is to develop replenishment associate capability to positively impact customer experience and overall business performance. Devise and implement innovative training and process strategies that connect to the company’s 3-year plan. Implementation includes facilitating...
-
Manager, Business Operations Analytics
6 months ago
Mississauga, Canada Walmart Canada Full time**Résumé des fonctions... **:The primary focus for the Manager, Business Operations Analytics role is on leveraging data analysis to monitor and improve the performance of the Walmart Connect retail media business. The role will be responsible for collecting, analyzing, and reporting data to assess the health of the business, identify areas for...
-
Associate Manager, Process Optimization
6 months ago
Mississauga, Canada Walmart Canada Full time**Résumé des fonctions... **:The Associate Manager Process Optimization and Training will be the champion for the development of the Ways of Working with end to end Item onboarding. This role would be responsible for creating the Guiding principles and Guardrails for Standardizing Onboarding documentation (ie. Content Standard Guidelines, Quality...
-
Specialist, Marketplace Operations
5 months ago
Mississauga, Canada Walmart Canada Full time**Résumé des fonctions... **:The Marketplace Operations Specialist is responsible to ensure Walmart Canada Marketplace sellers are fulfilling our customer promise. Collaborating with store teams to understand if Sellers are following DDP and no FBA shipping rules. Working with Customer Service to improve current CPO rates. Work with Sellers to help them...
-
Manager Ii, Compensation Operations
6 months ago
Mississauga, Canada Walmart Canada Full time**Résumé des fonctions... **:Reporting to the Director, Compensation & HRIS, the Manager, Compensation Operations is accountable for managing, implementing and evolving compensation programs and initiatives for all Store, Logistics and Fleet associates (includes more than 400 stores and 10 Distribution Centers) within Walmart Canada. The incumbent is also...
-
Product Marketing Manager
3 weeks ago
Mississauga, Canada Walmart Canada Full time**Position Summary... **:Walmart Connect creates meaningful connections between brands and our customers more often and more thoughtfully through powerful brand experiences. Our commitment lies in delivering measurable outcomes for advertisers by utilizing our comprehensive ad solutions. These solutions leverage Walmart’s extensive in-store and online...
-
Manager, Ad Product Development
2 months ago
Mississauga, Canada Walmart Canada Full time**Position Summary... **:At Walmart, we enable the connection between supplier, brands and omni retail customers at unprecedented scale. As primary stewards of our brand promise, “Save Money. Live Better,” we work alongside some of the most talented people in the world to engage millions of Canadian households who shop with us. This is a unique...
-
Manager, Ad Product Development
2 months ago
Mississauga, Canada Walmart Canada Full time**Résumé des fonctions... **:At Walmart, we enable the connection between supplier, brands and omni retail customers at unprecedented scale. As primary stewards of our brand promise, “Save Money. Live Better,” we work alongside some of the most talented people in the world to engage millions of Canadian households who shop with us. This is a unique...
-
Specialist, Marketplace Operations
5 months ago
Mississauga, Canada Walmart Canada Full time**Position Summary... **:The Marketplace Operations Specialist is responsible to ensure Walmart Canada Marketplace sellers are fulfilling our customer promise. Collaborating with store teams to understand if Sellers are following DDP and no FBA shipping rules. Working with Customer Service to improve current CPO rates. Work with Sellers to help them...
-
Manager, Business Operations Analytics
6 months ago
Mississauga, Canada Walmart Canada Full time**Position Summary... **:The primary focus for the Manager, Business Operations Analytics role is on leveraging data analysis to monitor and improve the performance of the Walmart Connect retail media business. The role will be responsible for collecting, analyzing, and reporting data to assess the health of the business, identify areas for improvement, and...
-
Manager, Operations Iii
6 months ago
Mississauga, Canada Walmart Canada Full time**Résumé des fonctions... **:This position is responsible for directing a group of Team Leaders in the fulfillment of dailyDistribution Centre (DC) operations. Develops, communicates, and ensures the effectiveimplementation of operational procedures in the following areas: receiving, order-filling and shipping. Oversees all daily work activities to ensure...
