Change Management Analyst
2 weeks ago
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We are looking for a passionate and driven **Change Management Analyst **who has the fun-loving energy to engage with our clients and give them a great project experience.
- Want to work closely with a talented team to create innovative solutions for customers and contribute to a vibrant work culture.
- Proactively offer solutions, think outside the box, and are confident in bringing your ideas forward to overcome obstacles and make a positive impact.
- Are comfortable with ambiguity and willing to seek direction if you need it.
- Are a lifelong learner. You're curious, learn quickly, and enjoy mentoring to help others grow their career while you grow yours.
- Can move easily from project to project and juggle competing priorities with ease.
- Want to create an exceptional experience for customers, colleagues, and yourself.
- Enjoy collaborating with colleagues in-person to share ideas, solve problems, and celebrate together.
- Proactively providing support and mentorship for your team with regular check ins, additional learning, and offer guidance for best practices.
**Duties**
**Stakeholder Engagement/Project Management Support**:
- Prepare and organize strategic engagement plans, briefing packages, and status reports on initiative progress, as required.
- Provide project management services for stakeholder engagement initiatives, including establishing terms of reference, project plans, identifying resource requirements, and developing key performance metrics to monitor project progress.
- Assist the Manager and Director in the development, standardization, and maintenance of project documentation.
- Prepare updates on the status and progress of the project as required, as well as identify issues, risks, opportunities, and barriers.
- Develop program recommendations and resources to support the implementation of stakeholder engagement projects.
- Provide direct support and coordinate meetings for internal and external stakeholder engagements and consultations, as required.
- Prepare and manage internal and external communications to stakeholders and vendors, including obtaining appropriate approvals.
- Develop a wide range of program materials and resources to support project implementation i.e., information sessions, presentations, educational resources, etc.
- Model best practices and facilitate interactions for building and nurturing positive stakeholder relations.
**Research and Analysis**:
- Undertake internal and external stakeholder mapping and consultation or engagement activities to clarify issues and obtain input.
- Conduct various research and business intelligence activities to support key initiatives, including proactive jurisdictional scanning.
- Consolidate research and program recommendations into briefing notes, correspondence or other project documents, as required.
**Experience and Skills**:
- The role requires exceptional communication, organizational, and time/project management skills.
- Previous stakeholder engagement work experience is desired.
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