Change Manager

2 weeks ago

Edmonton, Canada Alberta Blue Cross Full time

Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for career growth.

**OVERVIEW**:
Alberta Blue Cross® is seeking an experienced Change Manager to develop, execute and lead Organizational Change Management strategies for a portfolio of projects and initiatives.

Learning and Organizational Development is a fast paced and dynamic environment supporting Alberta Blue Cross team members through training, learning strategies and change management. Relationship building, teamwork, collaboration and a customer-centric mindset are critical for success in this role.

Based off Prosci® methodology, the Change Manager will work in partnership with key stakeholders to develop, manage and execute organizational change management plans supporting transformation and underlying corporate projects and initiatives. This may include determining appropriate contractor requirements for execution of change strategies and providing oversite and support to contractors to ensure their services are tailored to meet our specific needs and culture.

In return you will be surrounded by a supportive and passionate team and people-oriented leaders who will be dedicated to your success.

This is a remote position that may require occasional travel to our corporate office in Edmonton.

**WHAT YOU WILL DO**:

- Work with senior leaders to create transformation change strategies that may contain multiple projects and initiatives and ensure messaging is aligned with our overarching organizational change strategy
- Perform assessments measuring organizational change readiness, change impacts and stakeholder assessments to define appropriate change actions
- Supporting the development of communication and training plans to facilitate smooth transitions.
- Collaborating with project teams to integrate change management activities into project plans.
- Coordinating and supporting the execution of change initiatives across different departments or teams.
- Collaborating with analysts within L&OD to build appropriate training and resources to meet the unique needs of team members.
- Tailoring communication materials and key messages to effectively engage and inform stakeholders throughout their change journey.
- Tracking and evaluating the progress of change initiatives, identifying areas for improvement, and implementing corrective actions.
- Defining metrics and evaluation criteria to measure the success of change management efforts.
- Collecting and analyzing data to assess the impact of change initiatives on organizational performance.
- Generating reports and insights to communicate the outcomes and benefits of change management efforts.
- Continuously monitoring and adjusting change strategies based on feedback and evaluation results.

**WHAT YOU WILL HAVE**:

- Relevant post-secondary degree, such as Business, Communications, Organizational Development, Adult Education, or Human Resources.
- Prosci® certification or equivalent certification from accredited institution
- At least 5 years related experience in Organizational Change Management
- Acute business acumen and understanding of organizational issues and challenges.
- Ability to establish and maintain strong relationships.
- Experience in partnering with organizational leaders to identify opportunities and deliver effective approaches that generate results.
- Ability to persuasively communicate and collaborate with others at all levels within the organization and influence others to move toward a common vision, without direct authority.
- Organized with a natural inclination for planning strategy and tactics.
- Strong research and problem-solving skills with the ability to prioritize, multi-task, and find the root cause to problems.

Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.

We offer a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, please apply.

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