Front Desk Reception

3 weeks ago


Ottawa, Canada Ottawa Physiotherapy & Sport Clinics Full time

Answering incoming calls and making outgoing calls
- Scheduling appointments
- Invoicing clients, taking payments
- Balancing end of day reports
- Responsible for collecting proper insurance claim forms and information from clients, for direct billing purpose
- Greeting clients as they come into the clinic

Skills and Qualifications
- **Customer service**:
Ability to make clients feel comfortable when they walk into the clinic, must be attentive to the needs of patients and demonstrate empathy
- Organizational skills: Must be able to multi-task and prioritize tasks
- Interpersonal skills: Ability to communicate clearly with clients and staff and easily interact with clients in a friendly, professional, and accommodative manner
- Technology skills: Capacity to work with phones and computer systems
- French-speaking preferred

**Job Types**: Part-time, Permanent

**Salary**: $5,472.00-$7,472.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Bonus pay

COVID-19 considerations:
All employees must wear a mask while at work and in the clinic.

Work Location: One location



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