Receptionist/administrative Assistant

5 days ago

Whitby, Canada Thrive CBT - Counselling, Psychotherapy & Supervision Full time

Thrive CBT is seeking a warm and detailed-oriented **Administrative Assistant **with a passion for helping others and an interest in the mental health field. We are looking for an admin assistant to join our growing private practice in Durham Region to assist in day-to-day operations of the clinic.

At Thrive CBT, our mission is to empower people in their lives through the use of evidenced-based treatment. Our practice provides counselling and psychotherapy for adults, children and families.

Duties and Responsibilities:

- Process payments at the end of each day.
- Direct billing with third party insurance providers.
- Interact with clients, co-workers and the general public in a professional and empathetic manner.
- Maintain confidentiality of client information.
- Provide administrative support to multiple practitioners - chart updates, schedule changes, payment processing.
- Proficient computer skills (i.e. Word, Gmail, Owl Practice, Slack, Microsoft Office, Mailchimp, Google Docs, Google Sheets, etc.) is an asset, but willing to train.
- Assist with marketing and outreach (PowerPoint, Canva, Social Media).
- Occasional transcription of notes.
- Excellent communication and customer service skills (verbal and written).
- Ability to be resourceful, proactive, take initiative and see tasks through to completion, while paying attention to details.
- Ability to work independently and as a team, under pressure.
- Perform other duties as required to help manage the day-to-day operations of the clinic.
- Report to the clinic director.

**Experience**:

- Computer skills, Office Procedures (3 years preferred)
- Administrative Assistant (3 years preferred)
- Customer Service (3 years preferred)
- Post-secondary school experience in the health administration and/or mental health field would be considered an asset

This is a casual position with opportunity to increase hours as needed

Total hours: approximately 0-10 hours/week

**Job Type**: Part-time

**Salary**: $21.00-$23.00 per year

Expected hours: 1 - 10 per week

**Benefits**:

- Flexible schedule
- Work from home

**Education**:

- DCS / DEC (required)

**Experience**:

- Front desk: 3 years (required)
- Administrative experience: 3 years (required)

Work Location: Hybrid remote in Whitby, ON L1N 2M1

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