Customer Service Manager
5 months ago
**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you
**What you'll do...**:
1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handles customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.
**Minimum Qualifications...**:
- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _
Age - 16 or older
**Preferred Qualifications...**:
- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. _
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
**Primary Location **
5400 RUE JEAN-TALON O, MONTREAL, QC H4P 2T5, Canada
-
Customer Service Manager
5 months ago
Montréal, Canada Hood Packaging Corp Full timeJob description:_ Under the responsibility of the Plant Services Manager, the Customer Service Manager will be responsible for all aspects of the Glopak Division Customer Service Departments and its internal and external customers. More specifically: - Act as customer representative for specific large Glopak accounts - Direct and supervise Customer...
-
Customer Service Manager
4 months ago
Montréal, Canada Walmart Canada Full time**What you'll do... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...
-
Customer Service Manager
5 months ago
Montréal, Canada Corporation Adfast Full timeWorking at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-responsible adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the French Ministry of the Economy and Innovation, due to the interconnectedness of...
-
Customer Service Manager
5 months ago
Montréal, Canada VIA HFR - VIA TGF Inc. Full time**Job Requirements **Did you know that VIA Rail's mission is “Passenger First”? Yes! We continually work on improving our services and redefining VIA Rail to provide our passengers with the most enjoyable travel experience and to find better ways to connect Canadian communities. To achieve our goal, we are looking for an experienced Customer Experience...
-
Customer Service Manager
5 months ago
Montréal, Canada CMA CGM (Canada) Inc. Full time**Our Culture ** - We strive for Better Ways in everything we do; our culture is embodied by boldness, imagination, exemplarity and excellence. With those values at the core of our business, our workplace holds an upbeat and inspiring team who encourage you to thrive on the opportunity to innovate and adapt to the ever-changing world we live...
-
Customer Service Manager
5 months ago
Montréal, Canada CMACGM Full timeLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...
-
Customer Service Manager
5 months ago
Montréal, Canada Newrest Full timeEn tant que responsable commercial de la filiale, vous êtes l'interface entre les clients de notre compagnie aérienne et l'équipe interne Vous vous assurez que toutes les informations (horaires de vol, manuels, changements de menus et autres instructions...) sont distribuées à toutes les personnes "clés" de l'unité. Veiller à ce que les informations...
-
Customer Service Manager
5 months ago
Montréal, Canada Newrest Full timeEn tant que responsable commercial de la filiale, vous êtes l'interface entre les clients de notre compagnie aérienne et l'équipe interne - Vous vous assurez que toutes les informations (horaires de vol, manuels, changements de menus et autres instructions...) sont distribuées à toutes les personnes "clés" de l'unité. - Veiller à ce que les...
-
Retail Customer Service Manager
5 months ago
Montréal, Canada Europa Group Full timeAre you a dynamic and experienced retail professional with a passion for luxury products and exceptional customer service? We are seeking a talented High-End Retail Manager to lead our prestigious store and deliver an unparalleled shopping experience for our discerning clientele. If you have a proven track record of driving sales, managing high-performing...
-
Customer Service
4 months ago
Montréal, Canada Grand prix import inc Full time**Tasks & responsibilities** - Answers incoming customer calls regarding products, suggesting information about other products, responds to product problems, service questions, billing issues and general client concerns - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller -...
-
Customer Service
5 months ago
Montréal, Canada Grand prix import inc Full time**Tasks & responsibilities** - Answers incoming customer calls regarding products, suggesting information about other products, responds to product problems, service questions, billing issues and general client concerns - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller -...
-
Manager, Customer Service
2 months ago
Montréal, QC, Canada Rudsak Inc. Full timeFondé en 1994, RUDSAK est une compagnie privée de mode canadienne de luxe formée d’une équipe passionnée et créative. Reconnu pour ses vêtements d’extérieur et ses cuirs de première qualité, RUDSAK offre des collections uniques qui permettent à notre clientèle d’exprimer leur unicité librement. **Nous sommes à la recherche de nouveaux...
-
Customer Service
5 months ago
Montréal, Canada DEX Clothing Full timeCome join our growing dynamic team! What’s in it for you? Dex values the importance of work-life balance. You’ll be impressed with our beautiful Headquarters & fabulous working environment. We are currently searching for a Customer Service Clerk. **Customer Service Clerk** Dex Clothing, a leading fashion company, is seeking a Customer Service Clerk...
-
Customer Service
5 months ago
Montréal, Canada KIK Custom Products Full time**Customer Service Representative **We are KIK!** We create the products and brands that people trust to clean, sanitize, and protect their homes, pools, and cars. We are one of North America’s largest independent consumer product manufacturers with 20 North American manufacturing facilities. We also operate globally in Europe, Asia, UK, Australia, New...
-
Management Trainee
5 months ago
Montréal, Canada EXECUTIVE MAT SERVICE Full timeExecutive Mat Service Management Trainee Job Overview: Executive Mat Service (EMS) is looking for Management Trainee’s to focus on growing our organization while embarking on an exciting fast-paced career path with an entrepreneurial spirit. EMS is looking for eager, goal oriented and energetic individuals that aspire to be part of a growth oriented...
-
Customer Service Manager
5 months ago
Montréal, Canada Walmart Canada Full time**Position Summary... **:Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards. **What you'll do...**: 1. Ensures safe work processes and emergency procedures are followed, i.e., safe...
-
Customer Service Manager
5 months ago
Montréal, Canada Walmart Canada Full time**Position Summary... **:Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards. **What you'll do...**: 1. Ensures safe work processes and emergency procedures are followed, i.e., safe...
-
Assistant General Manager
5 months ago
Montréal, Canada Canadian Linen and Uniform Service Corp Full time**About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that...
-
Customer Service Specialist
5 months ago
Montréal, Canada SITA Switzerland Sarl Full timeOverview: As a **Customer Service Specialist**, you will be responsible for managing SITA FOR AIRCRAFT customers’ satisfaction. You will be in charge of performing the customer service and relationship management activities for SITA FOR AIRCRAFT products and services in the Americas region (addressing airlines, Air Navigation Service Providers, OEM and...
-
Customer Service
5 months ago
Montréal, Canada Adar bakery Full timeHandle cash, credit, or check transactions with customers - also someone who has a good experience and can be handy in the bakery section - Scan goods and collect payments - Ensure pricing is correct - Issue change, receipts, refunds, or tickets - Redeem stamps and coupons - Count money in cash drawers at the beginning and end of shifts to ensure that...