Client Service Administrative Assistant

5 months ago

Halifax, Canada Province of Nova Scotia Full time

**Department**:Public Service Commission

**Location**:HALIFAX

**Type of Employment**:Permanent

**Union Status**:Exclusion - Non Union - NSPG

**Closing Date**:18-Jun-24 (Applications are accepted until 11:59 PM Atlantic Time)

**About Us**:
The Public Service Commission (PSC) is a modern client-centric human resources organization within the Nova Scotia Public Service supporting government departments, agencies and employees as they deliver programs and services to Nova Scotians. We are committed to be the change for a more engaged and inclusive public service. Our work culture is one of collaboration, flexibility, partnership and continuous improvement.

The PSC is responsible for determining the human-resource management policies, programs, standards and procedures necessary for the public service; and provides direction, advice and assistance regarding implementation. It is committed to developing a responsive HR system and strives to improve client experience.

Some of our exciting initiatives include:

- Supporting employee well-being, resilience, and engagement;
- Supporting welcoming and inclusive workplace cultures;
- Advancing the capacity of the Province of Nova Scotia to meet the current and future needs of Nova Scotians through a diverse workforce with the necessary talents, experience, and skills; and,
- Developing client-focused, person-centred approaches to HR service delivery.

**About Our Opportunity**:
The client service administrative assistant role is essential to a successfully functioning HR team and as such is responsible for collaboratively running an efficient and seamless office. This is an opportunity for someone who is interested in delivering success through innovative ideas and who gets genuine satisfaction from attending to details that makes the team they support a success.

**Primary Accountabilities**:
You will provide a wide range of administrative support services to the HR team, including:

- Providing general administration and communications support
- Providing general correspondence support by preparing supporting paperwork for a variety of human resource transactions
- Preparing and actioning monthly reports from SAP in consultation with the HR Business Partner
- Fielding incoming calls and other forms of communication from the public, employees and managers and connecting them with the right person
- Filing, printing, copying, scanning and mailing documents
- Creating and/or improving internal processes
- Coordinating team activities and unit events
- Verifying invoices for accuracy and processing for payment
- Coordinating the procurement of goods and services
- Creating presentations, spreadsheets, and reports
- Tracking and monitoring various forms of information
- Organizing meetings and taking minutes
- Researching and summarizing information for the team
- Drafting communications for events, new procedures, and other team announcements

**Qualifications and Experience**:
You are an administrative professional with a one-year post-secondary administrative program and experience in the administrative field or an equivalency, who genuinely enjoys working with people. You don’t shy away from a challenge, have a keen mind that is ready to learn and grow, and love all things technology.

You will have experience performing a wide variety of administrative functions with mínimal supervision, a high level of attention to detail and the ability to adapt to demanding and changing priorities and to respond well to meet tight deadlines with a high degree of accuracy. A methodological approach to problem solving is also required. The ability to handle multiple and competing priorities is very important as are your strong computer skills (including Advanced level of proficiency with Excel, Word, PowerPoint).

Leadership competencies required at this level of work are: Intercultural and Diversity Proficiency, Adaptability and Flexibility, Attention to Detail, Client Orientation, Effective Interactive Communication, and Self-Control.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

**Equivalency**:
Equivalent experience and training includes, but is not limited to:

- High school diploma and minimum of 3 years of related work experience

**Benefits**:
Based on the employment status, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

**Working Conditions**:

- Normal work week is 35 hours/week, 7 hours/day
- May be required to work overtime on occasion
- Work is completed in a comfortable office environment, with a fair amount o

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