Team Leader, Visitor Services

4 months ago

Ottawa, Canada Canadian Museum of HistoryMusée canadien de l'histoire Full time

**_To be an employee of the Museum is to:_**
- _Have the privilege of working for a Crown Corporation, and an internationally renowned institution, located on one of the most beautiful sites in the National Capital Region;_
- _Advance your career within an inclusive, dynamic and stimulating work environment;_
- _Work with an exceptional team of professionals who value your contribution, expertise, diverse opinions and continuous improvement;_
- _Obtain a highly competitive compensation and benefits package._

**We are looking for a **Team Leader, Visitor Services**

As the **Team Leader, Visitor Services** you will supervise the day-to-day performance of the Hosts and Program Interpreters, assist in their training, provide coaching and offer support to the visitor services team in the operations and delivery of the day-to-day services of the Canadian Museum of History, the Canadian War Museum and the Canadian Children's Museum.

**What we are looking for**:

- A person with leadership and who is action oriented;
- Effective communication both verbally and in writing with a concern for order and quality;
- A customer-focused approach.

**6 months of relevant work experience in**:

- Supervising staff and scheduling (in the tourism and hospitality industry would be considered an asset);
- Supervising the delivery of services to a diverse clientele;
- Dealing with visitors in a complex institutional environment;

**Knowledge of**:

- Practices related to client services and programs and services offered by the Museum;
- Office and administration tasks;
- Principles of wayfinding/visit planning and program animation in a cultural/ educational or tourism context (an asset);
- Principles and methods of staff supervision (in a unionized enviroment is an asset).

**Education**:College diploma in the field of administration, Tourism or other related field, or an equivalent combination of education and experience.

**Compensation**: E4 - $59,723 to $73,910
**Security Clearance**:Enhanced Reliability
**Location**:100, Laurier Street, Gatineau, Quebec and 1, Vimy Place, Ottawa, Ontario
- The masculine form is used in this document for the sole purpose of simplifying the text: it is not discriminatory in any way._
- The Canadian Museum of History subscribes to the Employment Equity Act._

  • Visitor Services Coordinator

    3 months ago

    Ottawa, Canada Bank of Canada Full time

    **Visitor Services Coordinator** **Take a central role** The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic...

  • Visitor Services Coordinator

    3 months ago

    Ottawa, Canada The Bank of Canada Full time

    Visitor Services Coordinator Take a central role The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic...

  • Visitor Experience Associate

    2 months ago

    Ottawa, Canada National Gallery of Canada Full time

    **Careers**: **Visitor Experience Associate (Nov 2024 to May 2025 / 30 hrs/week)**: - Position Title: Visitor Experience Associate (Nov 2024 to May 2025 / 30 hrs/week)- Competition #: 24-OC-202- Posting Date: November 1, 2024- Closing Date: November 20, 2024- Department: Visitor Experience- Working Hours: Part time- Employment Tenure: Determinate-...

  • Visitor Services Coordinator

    2 months ago

    Ottawa, Canada Office of the Secretary to the Governor General Full time

    Office of the Secretary to the Governor General - Visitor Services Ottawa (Ontario), Québec (Québec) PM-03 Acting, Assignment, Deployment, Indeterminate, Secondment, Specified period $73,798 to $79,511 For further information on the organization, please visit Office of the Secretary to the Governor General **Closing date: 7 November 2024 - 23:59, Pacific...

  • Welcome Centre Attendant

    3 weeks ago

    Ottawa, Canada National Arts Centre - Centre National des Arts Full time

    **Introducing the National Arts Centre** The National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and...

  • Visitor Experience Associate

    6 months ago

    Ottawa, Canada National Gallery of Canada Full time

    **Job Summary** - Location: On-site, National Gallery of Canada, 380, Sussex Drive, Ottawa Do you have an interest in art and experience in customer service? The Visitor Experience Associate plays a key role in creating a welcoming and positive experience for all our visitors. This role contributes to the quality of the public experience by providing a...

  • Food Service Team Leader

    4 weeks ago

    Ottawa, Ontario, Canada Pizzagram Inc. Full time

    Job Title: Food Service Team LeaderPizzagram Inc. is seeking a skilled Food Service Team Leader to oversee the daily operations of our food service team.About the Role:The Food Service Team Leader will be responsible for ensuring that all aspects of food preparation and service meet high standards of quality, safety, and efficiency.Key...

  • Team Leader

    6 months ago

    Ottawa, Canada Indigo Park Canada Inc Full time

    **Team Leader (Part time/Permanent)** We are currently looking for a Team leader for the parking at The Ottawa Hospital. The Team Lead must ensure we consistently meet customer and client’s expectations by providing excellent customer service. They are also the ambassador for the company as well as the venue and they will oversee the other...

  • Team Leader

    7 months ago

    Ottawa, Canada Pilgrim North America Inc. Full time

    Join Pilgrim's expanding team at our store located in CF Rideau center in Ottawa as a team leader. We're looking for a passionate individual with sales skills. If you possess strong communication skills and enjoy connecting with clients to enhance their experience, then this opportunity is perfect for you. In our fast-paced and creative environment, we...

  • Box Office Agent

    3 weeks ago

    Ottawa, Canada National Arts Centre - Centre National des Arts Full time

    **Introducing the National Arts Centre** The National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and...

  • Restoration Team Leader

    1 month ago

    Ottawa, Ontario, Canada ServiceMaster Restore Full time

    At ServiceMaster Restore, we are seeking a highly skilled and experienced Restoration Team Leader to join our team. This is an exceptional opportunity for a results-driven individual to lead a team of technicians in providing top-notch restoration services to our clients.Job SummaryThe Restoration Team Leader will be responsible for supervising a team of...

  • IT Operations Team Leader

    6 months ago

    Ottawa, Canada House of Commons (Canada) Chambre des communes (Canada) Full time

    **Company Description** The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We value diversity in all its forms and recognize that everyone has valuable contributions to make and the potential...

  • Service Leader

    5 months ago

    Ottawa, Canada Chipotle Mexican Grill Full time

    Service Leader () Description CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Sales Team Leader

    1 week ago

    Ottawa, Canada Green Unlimited Inc Full time

    At Green Unlimited, we are passionate about transforming outdoor spaces into lush, healthy, and beautiful landscapes. As a trusted provider of top-tier lawn care solutions, we pride ourselves on delivering exceptional results and outstanding customer experiences. We're expanding our team and looking for a dynamic **Sales Team Leader** to drive growth and...

  • Aquatic Team Leader Position

    3 weeks ago

    Ottawa, Ontario, Canada Norfolk County Full time

    Aquatic Team Leader RoleAre you passionate about delivering exceptional aquatic services and leading a high-performing team? We are seeking an experienced Aquatic Team Leader to join our Recreation Department at Norfolk County.About the JobThis is a 4-month contract position, approximately from May 21 to August 29, with up to 44 hours per week.The successful...

  • Field Service Leader

    3 months ago

    Ottawa, Canada Choquette CKS Full time

    **Choquette CKS** **Field Service Leader** **Who we are**: Choquette CKS, a division of Heritage Food Service Group of Canada, is one of the largest service providers for the food service industry in eastern Canada. We have over 100 years of history, and our licensed, factory-trained technicians minimize downtime and prioritize urgent service. In addition,...

  • Team Leader

    6 months ago

    Ottawa, Canada Ottawa Green Cleaning Solutions Full time

    TEAM LEADER WANTED Please review all provided information before reaching out. I am currently seeking an individual who possesses the following qualifications: 1. **Vehicle Requirement**: A personal vehicle is essential as you will be responsible for driving from one house to another with your team. 2. **Keen Attention to Detail**: A high level of...

  • Team Leader

    6 months ago

    Ottawa, Canada Ottawa Green Cleaning Solutions Full time

    TEAM LEADER WANTED Please review all provided information before reaching out. I am currently seeking an individual who possesses the following qualifications: 1. **Vehicle Requirement**: A personal vehicle is essential as you will be responsible for driving from one house to another with your team. 2. **Keen Attention to Detail**: A high level of...

  • Team Leader

    7 months ago

    Ottawa, Canada Ottawa Green Cleaning Solutions Full time

    TEAM LEADER WANTED Please review all provided information before reaching out. I am currently seeking an individual who possesses the following qualifications: 1. **Vehicle Requirement**: A personal vehicle is essential as you will be responsible for driving from one house to another with your team. 2. **Keen Attention to Detail**: A high level of...

  • Restaurant Supervisor

    3 weeks ago

    Ottawa, Ontario, Canada Pizza Hut Restaurant Full time

    Pizza Hut Restaurant is seeking an experienced Restaurant Supervisor - Team Leader to join our team.About the Job:We are looking for a highly skilled and motivated individual to lead our restaurant team. As a Restaurant Supervisor - Team Leader, you will be responsible for ensuring that our customers receive an exceptional dining experience. You will oversee...