IT Operations Team Leader

6 months ago

Ottawa, Canada House of Commons (Canada) Chambre des communes (Canada) Full time

**Company Description**
The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We value diversity in all its forms and recognize that everyone has valuable contributions to make and the potential for individual growth. If you dream of joining an organization that is small enough for you to be noticed, but big enough to provide you with a meaningful career, then we want to hear from you

The House of Commons Digital Services and Real Property is currently looking to staff the IT Operations Team Leader position.

As Team Leader, IT Operations within our Digital Infrastructure Products and Services team, you will have the opportunity to leverage your leadership experience to oversee the 24/7 operations of a dedicated team, ensuring the availability of House of Commons technology services.

In this role, you will work closely with other IT operations units and technical specialists to meet operational requirements and implement effective solutions. Your responsibilities will also include overseeing shift operations, conducting ongoing studies on technology trends, managing internal customer relationships and supporting the development of annual business plans.

Some activities related to this position may require irregular working hours, overtime or on-call assistance to meet operational requirements.

The Team Leader, IT Operations also participates in a scheduled on-call cycle to coordinate the resolution of critical incident

**Top Reasons to Join Digital Infrastructure Products and Services, Digital Platforms**:

- Training and development opportunities.
- Work-life balance /35-hour workweek
- 4 weeks’ vacation (minimum)

**Qualifications** Education**:

- Graduation from a college or technical institute in the area of information technology, management or an acceptable combination of education, training and experience.

**Experience**:

- 5 years' experience in complex IT solutions;
- 2 years' experience in team management required, preferably in a 24/7 environment;
- Experience with a variety of technologies in monitoring-related IT fields;
- Excellent analytical and critical thinking skills;
- Experience in incident management and mitigation;
- Experience working with diverse personalities and cultures;
- Strong organizational skills;
- In-depth understanding of operations management principles, methods and best practices for coordinating with customers and third-party service providers;
- Experienced team leadership with direct reports in the areas of operational organization, resource management/planning, communication skills to effectively coordinate operational issues, engage colleagues in operational planning, and effectively supervise staff.

**Assets**:

- Proficiency in the use of ServiceNow as an IT operations management tool;
- ITIL v4 Foundations certification;
- Knowledge of Microsoft suites.

**Additional Information**

We invite you to save a copy of the notice of job opportunity. Once the closing date has passed, these documents will no longer be available.

Learn more about us Visit Ourcommons.ca.

To learn about our hiring process, visit Eligibility and Selection.

  • Operations Team Leader

    4 weeks ago

    Ottawa, Ontario, Canada Soul Restaurants Canada Inc Full time

    Soul Restaurants Canada Inc is seeking a highly skilled Operations Team Leader to join their team. As an essential part of the company, this role will play a crucial role in maintaining high standards of quality and service.About the RoleThe successful candidate will oversee daily operations, ensuring seamless execution of tasks and responsibilities. This...

  • Team Leader, Manufacturing Operators

    3 months ago

    Ottawa, Canada Thermo Fisher Scientific Full time

    **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Loud Noises (Equipment/Machinery), Office, Some degree of PPE...

  • Restaurant Team Leader

    4 weeks ago

    Ottawa, Ontario, Canada Pizza Hut Manotick Full time

    Pizza Hut Manotick is seeking a Restaurant Team Leader to lead our team to success.About the RoleThe Restaurant Team Leader is responsible for ensuring that every guest has an exceptional dining experience by overseeing the daily operations of the restaurant. As a Restaurant Team Leader, you will be responsible for managing staff, maintaining high-quality...

  • Sales Team Leader

    2 months ago

    Ottawa, Ontario, Canada beBee Professionals Full time $55,000 - $75,000

    We are seeking a highly motivated Sales Team Leader to join our team at beBee Professionals in Ottawa. As a Sales Team Leader, you will be responsible for leading our sales team and driving the performance of our retail store. You will oversee daily sales operations, train staff, and ensure excellent customer service.Key Responsibilities:Lead and motivate...

  • Daily Operations

    6 months ago

    Ottawa, Canada Banana Republic Factory Store Full time

    **JOB PROFILE**:Lead** **FUNCTION**: Gap Inc. Field **DATE**:March 2019 **REPORTS TO**: General Manager **ABOUT THE ROLE** As a Lead, you’re responsible for supporting our management team by performing functional tasks as assigned. You will act as a mentor and role model to Experts & Brand Associates to support service behaviors and the execution of...

  • Restaurant Team Leader

    4 weeks ago

    Ottawa, Ontario, Canada Domino's Pizza Full time

    About the RoleWe are seeking an experienced Restaurant Team Leader to join our team at Domino’s Pizza. As a Restaurant Team Leader, you will be responsible for leading a team of staff to ensure that customers receive an exceptional dining experience.Job DescriptionThe ideal candidate will have previous management experience in a fast-paced environment and...

  • Restaurant Team Leader

    4 weeks ago

    Ottawa, Ontario, Canada Subway Sandwiches and Salads Full time

    About Subway Sandwiches and SaladsAt Subway Sandwiches and Salads, we are committed to serving high-quality food and exceptional customer service. Our team is dedicated to making every customer's experience memorable.Job Title: Restaurant Team LeaderWe are seeking a highly motivated and organized Restaurant Team Leader to join our team. As a key member of...

  • Restaurant Team Leader

    4 weeks ago

    Ottawa, Ontario, Canada Tim Hortons Full time

    Job Title: Restaurant Team LeaderAbout the Role:As a key member of our restaurant team, you will play a crucial role in ensuring the success of our café. We are seeking an experienced and motivated Food Service Supervisor to join our team as a Restaurant Team Leader.About You:To be successful in this role, you should have experience working in a fast-paced...

  • Store Operations Leader

    4 weeks ago

    Ottawa, Ontario, Canada Savers Full time

    Leadership OpportunityWe are seeking a highly motivated Store Operations Leader to join our team at Value Village. This is an exciting opportunity to lead and develop a team of Retail Supervisors, making important decisions that directly impact the success of their store.About UsSavers is a leading thrift retailer with over 300 stores across North America....

  • Restaurant Team Leader

    4 weeks ago

    Ottawa, Ontario, Canada Booster Juice Full time

    Job Title: Restaurant Team Leader - Food Service OperationsWe are seeking a highly skilled and motivated Restaurant Team Leader to join our Booster Juice team. As a key member of our operations team, you will be responsible for leading and managing our food service staff to ensure exceptional customer satisfaction.Responsibilities:Team Leadership: Supervise...

  • Food Service Team Leader

    3 weeks ago

    Ottawa, Ontario, Canada Pizzagram Inc. Full time

    Job Title: Food Service Team LeaderPizzagram Inc. is seeking a skilled Food Service Team Leader to oversee the daily operations of our food service team.About the Role:The Food Service Team Leader will be responsible for ensuring that all aspects of food preparation and service meet high standards of quality, safety, and efficiency.Key...

  • Team Leader

    6 months ago

    Ottawa, Canada Pilgrim North America Inc. Full time

    Join Pilgrim's expanding team at our store located in CF Rideau center in Ottawa as a team leader. We're looking for a passionate individual with sales skills. If you possess strong communication skills and enjoy connecting with clients to enhance their experience, then this opportunity is perfect for you. In our fast-paced and creative environment, we...

  • Team Leader

    6 months ago

    Ottawa, Canada Indigo Park Canada Inc Full time

    **Team Leader (Part time/Permanent)** We are currently looking for a Team leader for the parking at The Ottawa Hospital. The Team Lead must ensure we consistently meet customer and client’s expectations by providing excellent customer service. They are also the ambassador for the company as well as the venue and they will oversee the other...

  • Restaurant Operations Leader

    3 days ago

    Ottawa, Ontario, Canada Chipotle Full time

    Job DescriptionCultivate a Better Customer ExperienceWe are looking for a talented and experienced Restaurant Operations Leader to join our team. As a leader, you will be responsible for driving the success of our restaurant by developing and implementing effective operational strategies.About the Role:Lead the restaurant team in successful day-to-day...

  • Aquatic Team Leader Position

    2 weeks ago

    Ottawa, Ontario, Canada Norfolk County Full time

    Aquatic Team Leader RoleAre you passionate about delivering exceptional aquatic services and leading a high-performing team? We are seeking an experienced Aquatic Team Leader to join our Recreation Department at Norfolk County.About the JobThis is a 4-month contract position, approximately from May 21 to August 29, with up to 44 hours per week.The successful...

  • Restaurant Team Leader

    4 weeks ago

    Ottawa, Ontario, Canada Spring Chips Inc. Full time

    About the JobWe are looking for a highly skilled Restaurant Team Leader to join our team at Spring Chips Inc. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of food quality.Job DescriptionThe ideal...

  • Restaurant Operations Leader

    4 weeks ago

    Ottawa, Ontario, Canada KFCTaco BellPizza Hut Full time

    Job Title:Restaurant Operations LeaderAbout the Job:We are seeking a Restaurant Operations Leader to oversee the day-to-day operations of our restaurant. This is a key role that requires strong leadership skills, attention to detail, and excellent communication skills.Responsibilities:Health and Safety: Ensure all health and safety regulations are followed...

  • Sales Team Leader

    1 day ago

    Ottawa, Canada Green Unlimited Inc Full time

    At Green Unlimited, we are passionate about transforming outdoor spaces into lush, healthy, and beautiful landscapes. As a trusted provider of top-tier lawn care solutions, we pride ourselves on delivering exceptional results and outstanding customer experiences. We're expanding our team and looking for a dynamic **Sales Team Leader** to drive growth and...

  • Retail Store Team Leader

    14 hours ago

    Ottawa, Ontario, Canada Taylor Convenience Full time

    Job SummaryWe are seeking a skilled Retail Store Team Leader to oversee the daily operations of our Taylor Convenience retail store. As a key member of our team, you will be responsible for managing sales staff, maintaining inventory, and ensuring exceptional customer service.

  • National Operations Support Centre

    7 months ago

    Ottawa, Canada Ainsworth Full time

    Description Position at Ainsworth If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team today!   Position Summary:   This position reports to the Supervisor, National...