IT Operations Team Leader

5 months ago

Ottawa, Canada House of Commons (Canada) Chambre des communes (Canada) Full time

**Company Description**
The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We value diversity in all its forms and recognize that everyone has valuable contributions to make and the potential for individual growth. If you dream of joining an organization that is small enough for you to be noticed, but big enough to provide you with a meaningful career, then we want to hear from you

The House of Commons Digital Services and Real Property is currently looking to staff the IT Operations Team Leader position.

As Team Leader, IT Operations within our Digital Infrastructure Products and Services team, you will have the opportunity to leverage your leadership experience to oversee the 24/7 operations of a dedicated team, ensuring the availability of House of Commons technology services.

In this role, you will work closely with other IT operations units and technical specialists to meet operational requirements and implement effective solutions. Your responsibilities will also include overseeing shift operations, conducting ongoing studies on technology trends, managing internal customer relationships and supporting the development of annual business plans.

Some activities related to this position may require irregular working hours, overtime or on-call assistance to meet operational requirements.

The Team Leader, IT Operations also participates in a scheduled on-call cycle to coordinate the resolution of critical incident

**Top Reasons to Join Digital Infrastructure Products and Services, Digital Platforms**:

- Training and development opportunities.
- Work-life balance /35-hour workweek
- 4 weeks’ vacation (minimum)

**Qualifications** Education**:

- Graduation from a college or technical institute in the area of information technology, management or an acceptable combination of education, training and experience.

**Experience**:

- 5 years' experience in complex IT solutions;
- 2 years' experience in team management required, preferably in a 24/7 environment;
- Experience with a variety of technologies in monitoring-related IT fields;
- Excellent analytical and critical thinking skills;
- Experience in incident management and mitigation;
- Experience working with diverse personalities and cultures;
- Strong organizational skills;
- In-depth understanding of operations management principles, methods and best practices for coordinating with customers and third-party service providers;
- Experienced team leadership with direct reports in the areas of operational organization, resource management/planning, communication skills to effectively coordinate operational issues, engage colleagues in operational planning, and effectively supervise staff.

**Assets**:

- Proficiency in the use of ServiceNow as an IT operations management tool;
- ITIL v4 Foundations certification;
- Knowledge of Microsoft suites.

**Additional Information**

We invite you to save a copy of the notice of job opportunity. Once the closing date has passed, these documents will no longer be available.

Learn more about us Visit Ourcommons.ca.

To learn about our hiring process, visit Eligibility and Selection.

  • Operations Team Leader

    10 hours ago

    Ottawa, Ontario, Canada Soul Restaurants Canada Inc Full time

    Soul Restaurants Canada Inc is seeking a highly skilled Operations Team Leader to join their team. As an essential part of the company, this role will play a crucial role in maintaining high standards of quality and service.About the RoleThe successful candidate will oversee daily operations, ensuring seamless execution of tasks and responsibilities. This...

  • Team Leader, Manufacturing Operators

    2 months ago

    Ottawa, Canada Thermo Fisher Scientific Full time

    **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Loud Noises (Equipment/Machinery), Office, Some degree of PPE...

  • Deli Team Leader

    1 month ago

    Ottawa, Ontario, Canada Giant Eagle Full time

    Job SummaryWe are seeking a highly motivated and experienced Deli Team Leader to join our team at Giant Eagle. As a Deli Team Leader, you will be responsible for leading a team of team members, managing store operations, and ensuring exceptional customer service.ResponsibilitiesLead and manage a team of team members to achieve sales and profit goals.Manage...

  • Deli Team Leader

    1 month ago

    Ottawa, Ontario, Canada Giant Eagle Full time

    Job SummaryWe are seeking a highly motivated and experienced Deli Team Leader to join our team at Giant Eagle. As a Deli Team Leader, you will be responsible for leading a team of team members, managing store operations, and ensuring exceptional customer service.ResponsibilitiesLead and manage a team of team members to achieve sales and profit goals.Manage...

  • Team Leader

    4 weeks ago

    Ottawa, Ontario, Canada Altea Active Full time

    Job Title: Team LeaderWe are seeking a highly motivated and experienced Team Leader to join our team at Altea Active. As a Team Leader, you will be responsible for leading our fitness programs and ensuring that our members receive exceptional service and support.Key Responsibilities:Lead fitness classes and programs, ensuring that they are engaging,...

  • Team Leader

    4 weeks ago

    Ottawa, Ontario, Canada Altea Active Full time

    Job Title: Team LeaderWe are seeking a highly motivated and experienced Team Leader to join our team at Altea Active. As a Team Leader, you will be responsible for leading our fitness programs and ensuring that our members receive exceptional service and support.Key Responsibilities:Lead fitness classes and programs, ensuring that they are engaging,...

  • Sales Team Leader

    4 weeks ago

    Ottawa, Ontario, Canada beBee Professionals Full time $55,000 - $75,000

    We are seeking a highly motivated Sales Team Leader to join our team at beBee Professionals in Ottawa. As a Sales Team Leader, you will be responsible for leading our sales team and driving the performance of our retail store. You will oversee daily sales operations, train staff, and ensure excellent customer service.Key Responsibilities:Lead and motivate...

  • Daily Operations

    5 months ago

    Ottawa, Canada Banana Republic Factory Store Full time

    **JOB PROFILE**:Lead** **FUNCTION**: Gap Inc. Field **DATE**:March 2019 **REPORTS TO**: General Manager **ABOUT THE ROLE** As a Lead, you’re responsible for supporting our management team by performing functional tasks as assigned. You will act as a mentor and role model to Experts & Brand Associates to support service behaviors and the execution of...

  • Strategic Leader for Financial Operations and Team Management

    2 days ago

    Ottawa, Ontario, Canada Numetrica City Inc. Full time

    Job Overview: At Numetrica City Inc., we seek an experienced Strategic Leader to oversee the financial operations and manage a team of 11-15 professionals. The successful candidate will lead resource allocation, establish objectives, and represent the organization in critical negotiations.Key Responsibilities:

  • Construction Site Team Leader

    2 weeks ago

    Ottawa, Ontario, Canada Build It Back Full time

    Job SummaryAt Build It Back, we are seeking an experienced Construction Site Supervisor to oversee our worksites and ensure projects are completed on time and within budget. The ideal candidate will have a strong background in construction management and possess excellent leadership and communication skills.Key ResponsibilitiesProject Management: Supervise...

  • Retail Store Team Leader

    5 days ago

    Ottawa, Ontario, Canada Quickie Convenience Stores Full time

    Job Title: Retail Store Team LeaderAt Quickie Convenience Stores, we are seeking a highly motivated Retail Store Team Leader to join our team. As a Retail Store Team Leader, you will be responsible for overseeing the daily operations of our retail store, including managing sales staff, maintaining inventory, and ensuring excellent customer service.Key...

  • IT Team Leader

    4 weeks ago

    Ottawa, Ontario, Canada Employment and Social Development Canada Full time

    Job Title: IT Team Leader, Specialized Digital SystemsWe are seeking a highly skilled and experienced IT Team Leader to join our dynamic team at Employment and Social Development Canada. As a key member of our Digital Systems & Solutions Delivery Branch, you will be responsible for leading and coordinating diverse IM/IT teams to develop and implement...

  • IT Team Leader

    4 weeks ago

    Ottawa, Ontario, Canada Employment and Social Development Canada Full time

    Job Title: IT Team Leader, Specialized Digital SystemsWe are seeking a highly skilled and experienced IT Team Leader to join our dynamic team at Employment and Social Development Canada. As a key member of our Digital Systems & Solutions Delivery Branch, you will be responsible for leading and coordinating diverse IM/IT teams to develop and implement...

  • Team Leader

    5 months ago

    Ottawa, Canada Pilgrim North America Inc. Full time

    Join Pilgrim's expanding team at our store located in CF Rideau center in Ottawa as a team leader. We're looking for a passionate individual with sales skills. If you possess strong communication skills and enjoy connecting with clients to enhance their experience, then this opportunity is perfect for you. In our fast-paced and creative environment, we...

  • Team Leader

    5 months ago

    Ottawa, Canada Indigo Park Canada Inc Full time

    **Team Leader (Part time/Permanent)** We are currently looking for a Team leader for the parking at The Ottawa Hospital. The Team Lead must ensure we consistently meet customer and client’s expectations by providing excellent customer service. They are also the ambassador for the company as well as the venue and they will oversee the other...

  • Retail Store Team Leader

    2 weeks ago

    Ottawa, Ontario, Canada Toby Authentic Foods Full time

    Job Title: Retail Store Team LeaderAbout the Role:We are seeking an experienced and skilled Retail Store Team Leader to join our team at Toby Authentic Foods. As a Retail Store Team Leader, you will be responsible for overseeing the daily operations of our store, including managing staff, ordering merchandise, and maintaining inventory.Key...

  • Team Leader, Manufacturing Operators

    2 months ago

    Ottawa, Ontario, H2B, Montréal, Canada Thermo Fisher Scientific Inc. Full time

    Work ScheduleStandard (Mon-Fri)Environmental ConditionsAble to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc allowed, Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective...

  • National Operations Support Centre

    5 months ago

    Ottawa, Canada Ainsworth Full time

    Description Position at Ainsworth If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team today!   Position Summary:   This position reports to the Supervisor, National...

  • Ft Aerie Merch Team Leader

    5 months ago

    Ottawa, Canada aerie by American Eagle Outfitters Full time

    POSITION TITLE: Merchandise Team Leader REPORTS TO: Store Team Leader STATUS: Full Time Non Exempt SUPERVISES: Store Associates : The Merchandise Team Leader supports the Store Team Leader and is responsible in achieving sales goals, meeting merchandising brand standards and delivering operational excellence through effectively leading a high performing...

  • Restaurant Management Team Leader

    3 days ago

    Ottawa, Ontario, Canada Moxies Full time

    About the Role: We are seeking a talented and driven leader to become a part of our Leadership Team at Moxies. As a Restaurant Management Team Leader, you will play a key role in shaping the culinary direction of our restaurants and driving excellence in menu development, team management, and customer experience.Key Responsibilities: Some key...