Office Manager/social Media Manager
2 weeks ago
Social Media/Office Manager
The Office Manager wears many hats and is responsible for overseeing Coastal Offices as a whole, while working with the Metro team to ensure organized communication across all entities.
**Hat #1: Office Management** - _the Office Manager is responsible for maintaining an organized office environment, providing excellent reception duties, clear coordination with commercial tenants, managing social media accounts, etc. _
**Hat #2: Sales & Marketing Management** - _oversee social media management for Coastal offices & our Sawmill Taphouse Restaurants. _
**Hat #3: Administration Management** - _the Office Manager is responsible for organizing all tenant documents, leases, accounting forms, etc. to ensure that information is up-to-date, and being the go-to-contact for any admin inquiries._
**OFFICE MANAGEMENT DUTIES**
- Gatekeeper for all inquiries related to Coastal Offices & Metro Capital Partners, Metro Hospitality Group
- Mail / courier management - organizing and distribution all pieces of mail to tenants & Metro
- Troubleshooting computer hardware and software issues, printer
- Maintaining office supply stock and re-ordering supplies
- Sales & marketing for private offices, mailbox rentals, and virtual offices
- Social media management - monthly newsletter distribution for Metro properties, updating social media accounts for Coastal, google pages, etc.
- Overseeing administration of Telus telephone system for office tenants
**MEETING & BOARDROOM MANAGEMENT**
- Managing Coastal Offices & Holiday Inn Express Colwood boardroom bookings
- Consistently performing sales & marketing for boardroom bookings, and maintaining a monthly budget
- Up-selling groups for multiple dates and working within the established rental rates
- Catering coordination - upselling boardroom groups, assisting with 328 Taphouse coordination
- Creating and distributing BEOs to team for incoming groups
- Monthly boardroom & catering summary reports
**ADMIN / PROPERTY MANAGEMENT DUTIES**
- Marketing and renting office, virtual office services and meetings spaces at market rates with a key performance target of 100% occupancy.
- Conducting facility tours for interested parties
- Completing rental contracts and maintaining files on each tenant
- Creating contents for marketing and promotional purposes including social media
- Managing properties, leases and tenant information for residential and commercial properties through property management software
- Second point of contact for apartment tenants if building manager is not available
- to resolve maintenance/tech issues
**ACCOUNTING DUTIES**
- Processing payments through online payment platform (Bambora)
- Working with accounting team to reconcile rent payments
- Printing, forwarding, filing invoices to accounting software
- Entering data and managing invoices in accounting software
- Importing bank activities for associated businesses and accounts
- Following up on outstanding accounts receivable
- File management using online data basis
**DAILY MISC DUTIES**
- Cleaning and prepping offices for move-ins, managing move-outs and return of keys
- Cleaning and maintaining tidiness of common areas including kitchen, boardrooms, reception and washrooms, ensuring supplies are stocked as necessary, liaising with cleaners
- Cleaning, maintaining stock in coffee machine
- Contacting vendors/service providers when required
**Job Types**: Full-time, Permanent
**Salary**: $50,000.00-$55,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Retention bonus
- Signing bonus
**Education**:
- Secondary School (preferred)
**Language**:
- English (required)
Work Location: In person
Expected start date: 2024-04-03
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