Account Executive

7 months ago

Richmond Hill, Canada WellnessLiving Full time

**Title**:  Account Executive
**Compensation**: Base Salary + Benefits + PTO + Commission (OTE $95,000-$118,000)
**Location**: Thornhill, ON *Hybrid
**Term**: Sales Manager
**Reporting Manager**:  Full-time, Permanent 

**About Us**:
WellnessLiving isn’t just our name, it’s who we are. We’re the software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals—professionally and personally. From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business.
When you join WellnessLiving, you join a team that is customer-focused, community-centered, and forward-thinking and is continuously improving and innovating. We celebrate your wins, recognize your strengths, learn together, and inspire each other to reach new heights, offering a variety of benefits to help you lead happier and healthier lives.

**About You**:

- Teamwork and Collaboration — Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.
- Critical Thinking and Problem-Solving — The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.
- Strong Work Ethic — Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.
- Natural Leadership Skills — Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.
- Entrepreneurial Spirit and Business Mindset — Embraces innovation and continuous improvement, actively seeks out change, and is knowledgeable of current industry trends, practices, and technology.
- Time Management — Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along.

**Responsibilities**:

- Participate in the full sales cycle from prospecting to closing deals.
- Place outbound calls to prospective clients and qualify inbound leads using our company’s criteria.
- Develop and maintain lasting relationships within assigned accounts; improve client utilization and product/service adoption rates.
- Promote and maintain the organization's brand image and awareness of new products and services to accounts.
- Thoroughly discuss customers’ needs and pain points in order to sell WL software and demonstrate our value proposition.
- Conduct all sales activities with the highest degree of professionalism and integrity.
- Be a positive representative of the company and its brand in the marketplace.
- Work within the Salesforce platform to effectively manage and maintain all sales notes and customer interactions.
- Draft and deliver proposals to customers.
- Become a champion of WL product through acquiring thorough knowledge of the product and the industry.
- Collaborate with other departments of the organization where required.
- Be held accountable for personal and team sales goals, reporting on sales activities and KPIs.
- Provide feedback on ways to decrease the sales cycle, increase sales, and improve company brand and reputation.

**Skills & Qualifications**:

- 2+ years relevant sales experience within the software industry.
- Previous experience as an Account Executive or in a similar capacity, managing client relationships.
- Strong customer service orientation and client facing experience.
- Strong problem identification and problem resolution skills.
- Excellent communications skills - both in verbal and written correspondence.
- Demonstrated success in a fast paced, quota driven environment.
- Ability to conduct oneself professionally when interacting with internal and external members of the organization.
- Comfortable conducting customer calls and/or communication of WellnessLiving products on weekend and/or evening time slots if required.

Please note that those who meet the qualifications for the position will be contacted directly.

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