Inside Sales

5 months ago

Vancouver, Canada White Cap Canada Inc. Full time

WE ARE LOOKING FOR A DEDICATED INSIDE SALES ASSOCIATE TO JOIN OUR TEAM IN VANCOUVER

**The full job description is listed below. If you are interested in learning more about this opportunity, please click APPLY now

**About White Cap Supply Canada (Brafasco + Brock White + National Concrete Accessories)**

A position at White Cap Canada ( Brafasco + Brock White + National Concrete Accessories) isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. We serve customers in the construction, industrial, and institutional markets and we are one of the most agile distributors of construction and industrial building material and supplies With customized programs for manufacturing, construction, and trade customers - we are the source
- ** Full-time, Permanent Opportunity.**:

- ** Monday to Friday Day-Shifts, No evenings or Weekends.**:

- ** Competitive Wages.**:

- ** Bonus Opportunities.**:

- ** RRSP Matching Program.**:

- ** Career advancement opportunities across 75+ locations.**:

- ** Benefits start on your first day of employment (Medical, Dental, Vision, and MORE).**:

- ** Vacation Time.**:

- ** Tuition Reimbursement Program.**:

- ** and MORE**

**Primary Responsibilities**:

- Develop customer relationships by identifying customer needs, informing customers about the products and services offered, providing solutions, recommending new/better products, and processing/handling customer orders.

**Major Tasks, Responsibilities, and Key Accountabilities**:

- Receives, researches, and answers customer questions regarding accounts, products, rates, and services offered, via telephone or in-person; engages with both counter customers and phone customers to fully identify needs, responds to inquiries or questions, and offers timely solutions.
- Identifies up-selling and add-on sales opportunities.
- Communicates product features, benefits, and warranty policy information to customers.
- Develops relationships and partnerships with customers and establishes Brafasco as a First Choice Supplier to our customers.
- Processes purchase orders and complete other paperwork as required; handles cash and credit card transactions.
- Orders products, arranges deliveries and follows up with customers regarding order status.
- Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
- Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.

**Work Environment**:

- Located in a comfortable indoor area.
- Any unpleasant conditions would be infrequent and not objectionable.
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
- Typically requires overnight travel less than 5% of the time.

**Education and Experience**:

- HS Diploma or GED is strongly preferred.
- 0-2 years of experience in the area of responsibility.

**Nature and Scope**:

- Selects correct processes from clearly prescribed rules, past practices, or instructions.
- Seeks advice and guidance on non-routine or problem areas from supervisor.
- Deviations from the norm are cleared by the supervisor.
- Under close supervision, exercises limited latitude/independent judgment.
- Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
- None.

**About White Cap Canada Inc.**:
A position at White Cap Canada ( Brafasco + Brock White + National Concrete Accessories) isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. We serve customers in the construction, industrial, and institutional markets and we are one of the most agile distributors of construction and industrial building material and supplies With customized programs for manufacturing, construction, and trade customers - we are the source

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