Inside Sales Administrator
4 months ago
This role is an essential part of our supply chain; working alongside our personable and friendly Order Fulfillment Team as a liaison between Zaber and our customers, you will be critical to Zaber's success by ensuring customer satisfaction and operational efficiency, shaping our reputation.
As an Inside Sales Administrator, you will be trained on Zaber's order fulfillment process and maintain customer relationships. You will also have opportunities to learn new skills, including negotiating contracts, managing improvement projects, and creating concise documentation on team processes. With your previous work experience, you can recommend improvements to our customer service practices and internal operations.
**As an **Inside Sales Administrator**, you will**:
- Enter purchase orders and prepare quotes using our custom ERP system
- Coordinate with Operations and Logistics teams to ensure product availability and order lead time accuracy
- Demonstrate good problem-solving and decision-making skills
- Resolve order-related issues and customer requests in a timely and effective manner
- Set-up credit terms, onboard new customers, negotiate Terms & Conditions and Non-Disclosure Agreements (NDA)
**You're the ideal **Inside Sales Administrator** if you**:
- Have worked in an administrative role, preferably with customer service experience in a manufacturing environment
- Can manage and prioritize multiple tasks with interruptions while maintaining a high degree of attention to detail
- Ability to take initiative and work independently when needed
- Have a continuous improvement mindset
**Inside Sales Administrator** Role Details**:
- Wage: $22 - $32/hour depending on experience.
- TEER: 4
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