Product Operations Specialist

2 weeks ago


Burnaby, Canada Jim Pattison Lease Full time

**The Company**

The Jim Pattison Group is the largest privately held company in Canada with over 49,500 employees worldwide; operating a large number of companies in a diverse set of industries. Jim Pattison Lease has been operating in Canada since 1961. The company has branches across Canada and the United States and is a Leader in Customized Fleet Management, providing Vehicle Fleet Leasing, Vehicle Remarketing through both wholesale and retail channels, and Fleet Management solutions for commercial enterprises.

Are you interested in building your career with a reputable, leading fleet management company that is continually growing?

Jim Pattison Lease is seeking a highly motivated individual for the unique opportunity of building your personal career with a stable organization that is continually growing.

**Position Description**

**Position Responsibilities and Accountabilities**

Customer sales:

- Ability to find new telematics clients (cold calling, attending trade shows, etc.)
- Conduct market research to identify verticals that benefit from telematics
- Perform product and platform demos to increase customer subscription base

Internal support:

- Manage telematics subscription orders, changes, terminations
- Answer internal questions from the business about customers’ telematics accounts
- Run audits on billing compliance, find & solve billing inconsistencies, issue chargebacks & credits

Customer support:

- Onboard new customers with customized reporting setup, provide technical & educational support, and deploy innovative & cutting-edge solutions to fit customers’ specific needs
- Provide knowledgeable customer demos on telematics solutions
- Answer technical questions & recommend suitable solutions
- Provide level 1 troubleshooting on products & monitor progress of RMAs (return merchandise authorizations)

**Key Attributes and Skills**
- Post-secondary education, preferably with a technical background
- Proficient in Excel report building
- 1-3 years experience in customer service
- Strong communication and presentation, analytical, and problem-solving skills

Preferred Competencies
- French fluency (spoken & written)
- Experience with telematics, the fleet industry, and/or HOS/ELD compliance

The salary range for this position is $40,000 to 50,000 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and benefits, this position is eligible for a performance bonus.

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: Hybrid remote in Burnaby, BC V5C 4H4



  • Burnaby, BC, Canada Residential Sales Specialist Full time

    Volunteer Experience · Work Experience · Work & Career RESIDENTIAL SALES SPECIALIST JOB DESCRIPTION Term: Full time, 40 hours/Per Week LX Hausys is an international building and decorative material company who have been in operation for over 70 years. We provide a variety of solutions that can revitalize a space through its business in the fields of...


  • Burnaby, Canada Bluvec Technologies Inc. Full time

    Purpose of the role: As the Production Operations Specialist, you will play a pivotal role in managing the production process of our cutting-edge counter drone product and technology. Your responsibilities will include receiving/checking raw materials from upstream processes and conducting assembly in accordance with technical drawings. Additionally, you...

  • Admn o 15r

    5 days ago


    Burnaby, Canada BC Public Service Full time

    Posting Title- ADMN O 15R - Content & Production Specialist - TASTE Magazine- Position Classification- Administrative Officer R15- Union- GEU- Work Options- Location- Burnaby, BC V3J 1N3 CA (Primary)- Salary Range- $57,296.54 - $64,805.30 per annum- Close Date- 3/7/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public...


  • Burnaby, Canada New Beta innovation canada Ltd. Full time

    **ABOUT THE COMPANY** Our state-of-the-art GMP manufacturing facilities and laboratories in Greater Vancouver are home to a growing team of professionals who are inspired to develop advanced life-saving hemoglobin-based therapeutics for the well-being of people. **POSITION OVERVIEW** Reporting to the Manager, Production, the incumbent will be responsible...


  • Burnaby, Canada Fortinet Full time

    DescriptionThe successful candidate will join the Product Management team and specialize in Public & Private Cloud solution documentation. In this position you would be responsible for sourcing, compiling and publishing technical customer-facing content related to our public and private cloud offerings. You will interact with colleagues globally across...


  • Burnaby, Canada Fortinet Full time

    DescriptionThe successful candidate will join the Product Management team and specialize in Public & Private Cloud solution documentation. In this position you would be responsible for sourcing, compiling and publishing technical customer-facing content related to our public and private cloud offerings. You will interact with colleagues globally across...


  • Burnaby, Canada Fortinet Full time

    DescriptionThe successful candidate will join the Product Management team and specialize in Public & Private Cloud solution documentation. In this position you would be responsible for sourcing, compiling and publishing technical customer-facing content related to our public and private cloud offerings. You will interact with colleagues globally across...

  • Production Operator

    5 days ago


    Burnaby, Canada Svante Full time

    **Who are we?** Svante is a rapidly growing clean energy technology company making commercial-scale carbon capture and removal a reality and enabling global industries to play offense in the fight against climate change that will accelerate the global transition to a lower-carbon economy. The growing success of our company is owed to our commitment to our...


  • Burnaby, Canada Medfar Full time

    Company Description Founded in 2010 by two aeronautical engineers, MEDFAR Clinical Solutions developed the first web-based electronic medical record (EMR) in Quebec. MEDFAR continues to work hard to incorporate the latest technological innovations into MYLE in order to provide care teams and their patients with the tools they deserve. **Job...


  • Burnaby, Canada Westburne Full time

    **Westburne**, a division of Rexel (RXL: Euronext Paris), is a Canadian market leader in energy, lighting, wire and cable, automation and connected network solutions. We are currently looking for a self-motivated individual to become an integral part of our team at our **Burnaby, BC** location. As an **Automation Product Specialist **based in Burnaby, your...

  • Sales Specialist

    4 weeks ago


    Burnaby, Canada CAC Natural Foods Inc. Full time

    Execute CAC sales strategic plan in both Canada and China markets. Promote sales revenue and purchasing volume and frequency on both online and offline channels. - Maintain current clients’ relationship and develop new sales channels in both Canada and China. Sales channels include but not limited to e-commerce, social media, amazon, distributors,...


  • Burnaby, BC, Canada Fortinet Full time

    Description The successful candidate will join the Product Management team and specialize in Public & Private Cloud solution documentation. In this position you would be responsible for sourcing, compiling and publishing technical customer-facing content related to our public and private cloud offerings. You will interact with colleagues globally across...


  • Burnaby, British Columbia, Canada Metro Vancouver Full time

    Operations Optimization Software SpecialistPosition Status: Full-Time Temporary (This position to last not later than October 31, 2024)Department: Water ServicesEmployee Group: GVRDEULocation: Seymour Capilano Filtration Plant, North VancouverSalary Range/ Wage Rate: $4,064.00 bi-weekly plus 6.25% deferred compensation Our Water Services Department is...

  • Senior IT Specialist

    3 weeks ago


    Burnaby, Canada Fortinet Full time

    DescriptionFortinet is recruiting a skilled Senior IT Specialist - Openstack to join our FortiStack team based out of Burnaby, BC. This team is responsible for building, developing, and operating our open source based private cloud infrastructure. This position would represent a great fit for Openstack specialists or IT professionals with a combination of...

  • Senior IT Specialist

    3 weeks ago


    Burnaby, Canada Fortinet Full time

    DescriptionFortinet is recruiting a skilled Senior IT Specialist - Openstack to join our FortiStack team based out of Burnaby, BC. This team is responsible for building, developing, and operating our open source based private cloud infrastructure. This position would represent a great fit for Openstack specialists or IT professionals with a combination of...

  • Senior IT Specialist

    4 weeks ago


    Burnaby, Canada Fortinet Full time

    DescriptionFortinet is recruiting a skilled Senior IT Specialist - Openstack to join our FortiStack team based out of Burnaby, BC. This team is responsible for building, developing, and operating our open source based private cloud infrastructure. This position would represent a great fit for Openstack specialists or IT professionals with a combination of...

  • Noc Specialist

    4 weeks ago


    Burnaby, Canada Fortinet Full time

    Are you an experienced NOC Operations Specialist who strives to deliver excellence to our customers? And, would you like to join the leading global provider of network security solutions to help strategic accounts optimize their network operations? You have an opportunity to join a global team that provides, on a 24x7 basis, change management, monitoring,...


  • Burnaby, Canada Algo Communication Products Full time

    **Company Overview**: Algo is a rapidly growing technology company specializing in the manufacturing and supply of audio and video communication products. Our innovative solutions are designed to make industrial communication safe, simple, and effective. We collaborate with some of the largest technology companies globally to deliver cutting-edge products to...

  • Hp Product Specialist

    4 weeks ago


    Burnaby, Canada Mosaic North America Full time

    : **HP Product Specialist - Technology (Retail Sales Brand Representative)** Mosaic is a leading North American Integrated Agency, specialized in connecting brands with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new...

  • Sre Specialist

    2 days ago


    Burnaby, Canada Fortinet Full time

    Fortinet has an exciting opportunity for an intermediate SRE Specialist to join our FortiGuard operation team. We are managing the consumer-facing services with high traffic volumes around the world. Service Reliability and Security is our top priority. This is a unique opportunity to join an established team of experienced professionals to work on some of...