Csr - Customer Service Representative

3 months ago


Montréal, Canada Positive Patterns Investments Ltd Full time

As a Customer Service Representative, you will be responsible for gathering and processing customer and carrier paperwork. This position includes data entry, tracking & tracing of loads, imaging & service oversight, and frequent problem-solving through research of multiple alternatives. You will also be required to call on shipments in transit to get updates and ensure on-time delivery.

**Responsibilities**:

- Assisting customers with inquiries, complaints, and product information
- Recognizing and escalating priority issues to the relevant department
- Documenting all customer interactions in a clear and concise manner
- Offering product recommendations based on the customer's interests and preferences

**Qualifications**:

- Demonstrated experience in Customer Service/Customer Support
- Strong communication, active listening, and problem-solving skills
- Ability to handle a high volume of calls in a fast-paced environment
- Virtual call center experience is an added advantage
- Familiarity with CRM systems is an added advantage

**Advantages**:

- Demonstrated experience in Customer Service/Customer Support
- Strong communication, active listening, and problem-solving skills
- Ability to handle a high volume of calls in a fast-paced environment
- Virtual call center experience is an added advantage

**Salary**: $16.00-$25.00 per hour

**Benefits**:

- Extended health care
- Life insurance
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center (preferred)
- Customer service (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person



  • Montréal, Canada Further Logistics international Full time

    We have an awesome team and we are looking to add to it. We need a CSR, but more than that we need someone that "fits" with our company. This "fit " is more important than experience....we can teach you that. If you want more than just a job, if you want to learn and have a chance to grow within an organization, and finally actually enjoy your workplace,...


  • Montréal, Canada Further Logistics Intl. Full time

    We have an awesome team and we are looking to add to it. We need a CSR, but more than that we need someone that "fits" with our company. This "fit " is more important than experience....we can teach you that. If you want more than just a job, if you want to learn and have a chance to grow within an organization, and finally actually enjoy your workplace,...


  • Montréal, Canada S&S Activewear Canada Inc. Full time

    **APPLY TODAY TO JOIN OUR TEAM!*** **Company Overview** S&S Activewear is the leading wholesaler to the imprintable apparel and uniform market in the United States and Canada. Since 1988, we’ve provided high-quality, imprintable apparel to our broad wholesale customer base. We offer high-quality apparel that allows your customers to express their...


  • Montréal, Canada S&S Activewear Canada Inc. Full time

    **APPLY TODAY TO JOIN OUR TEAM!** **Description** We are seeking energetic, reliable, and fun professionals to join our team as a CSR/Customer Service Representatives. The successful CSR will provide effective customer service for all internal and external customers by using excellent in-depth knowledge of company products and programs as well as...


  • Montréal, Canada Lantic Inc. Full time

    WHY JOIN LANTIC? - It's simple: we strive to be a great company to partner with, work for and invest in, offering best-in-class portfolio of natural sweetener solutions. - With over 130 years of experience, we have proven that we are committed to creating lasting brand connections and long-term business partnerships. - We stand proud of our heritage, and as...


  • Montréal, Canada Laurus Lifestyles Inc Full time

    Représentant(e) du support clients Au Camp d'été Laurus, nous nous efforçons de créer des aventures et des expériences inoubliables tant pour nos campeurs que pour notre personnel. Nous sommes toujours à la recherche de personnes passionnées et motivées pour rejoindre notre équipe ! Titre du poste : Représentant(e) du support clients Type...


  • Montréal, QC, Canada Kuehne+Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our ValleyField site is looking for a new Customer Service Representative to join our Contract Logistics team. ** Your Role**: As the Customer Service Representative you are accountable for maintaining excellent service levels for...


  • Montréal, Canada Laurus Lifestyles Inc Full time

    Représentant(e) du support clients Au Camp d'été Laurus, nous nous efforçons de créer des aventures et des expériences inoubliables tant pour nos campeurs que pour notre personnel. Nous sommes toujours à la recherche de personnes passionnées et motivées pour rejoindre notre équipe ! Titre du poste : Représentant(e) du support clients Type...

  • PMO Administrator

    3 months ago


    Montréal, Canada IMP Group Full time

    **PMO Administrator / CSR**: **Summary**: As a key member of the Program Management Office, the PMO Administrator / CSR is an organized self-starter with the ability to multi-task administration duties while supporting a small amount of client facing services requiring an acute attention to service and detail. **Responsibilities**: **PROGRAM MANAGEMENT...


  • Montréal, Canada Laurus Events Inc. Full time

    **Représentant(e) du support clients** **Au Camp d'été Laurus, nous nous efforçons de créer des aventures et des expériences inoubliables tant pour nos campeurs que pour notre personnel. Nous sommes toujours à la recherche de personnes passionnées et motivées pour rejoindre notre équipe !** **Titre du poste : Représentant(e) du support...

  • Csr Advisor

    3 months ago


    Montréal, Canada BRP Full time

    We are looking for a CSR Advisor who will report to the CSR Team Lead and who’ll be tasked with helping scale our CSR. As part of your role, you’ll be significantly contributing to the successful development and execution of our global CSR initiatives. **YOU’LL HAVE THE OPPORTUNITY TO**: Coordinate the integration of CSR initiatives with internal and...


  • Montréal, Canada Pet Care Montreal Full time

    _Bilingual Customer Service Representative_ - Location_: NDG - Saint Jacques **Company Overview**: We are a leading pet care service provider committed to delivering exceptional care for pets and outstanding customer service. Our services include pet sitting, grooming, and a specialized pet store catering to the diverse needs of our clients. We are...


  • Montréal, Canada Incubella Technologies Inc. Full time

    Responsibilities: Address customer concerns, questions, and requests in a prompt, courteous, and professional manner, ensuring a positive customer experience. Collaborate closely with internal teams, including software developers and project managers, to resolve customer issues effectively and efficiently. Document customer interactions, transactions, and...

  • Customer Service Rep I

    4 months ago


    Montréal, Canada Patterson Dental Canada, Inc. Full time

    **Job Summary**: As a Customer Service Representative I (CSR I), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency. **Essential Functions**: To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with...


  • Montréal, Canada Diversitech Canada Full time

    **A PROPOS DE DIVERSITECH** Diversitech est un leader dans le secteur de la filtration industrielle de l'air. Notre organisation fournit des produits fiables spécifiquement conçus pour aider à préserver un environnement de travail sûr et sécurisé en capturant et en contenant efficacement les particules de fumées, et de poussières. La vaste gamme de...


  • Montréal, Canada SGS Full time

    Company Description We are SGS - the world’s leading Testing, Inspection and Certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a Better, Safer and more Interconnected world. **Job Description**: **Full-time office...


  • Montréal, Canada Northbridge Financial Corporation Full time

    We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of...


  • Montréal, Canada Northbridge Financial Corporation Full time

    Our Claims Service Representatives are on our front-line, receiving all incoming inquiries calls and setting up new claims. They are responsible for providing prompt technical support services to our Claims Adjusters through telephone claims, while maintaining data quality and service levels within the department. While being on the phone queue, they provide...


  • Montréal, Canada Tesla Full time

    _**MUST SPEAK ENGLISH & FRENCH**_ - **MUST SPEAK ENGLISH & FRENCH**_ Position Description The Tesla Body Repair Program is seeking a Collision Repair Customer Support Specialist to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Body Shop in all aspects of its Authorized Collision...


  • Montréal, Canada Canada-Europe Ltée Canada-Europe Ltd. Full time

    International trading company (wholesale distributor) is looking for a B2B Customer Service Representative who is passionate about providing excellent inbound customer service to our clients and who will maintain and increase customer satisfaction. Training offered. You will liaise with a Sales Representative and work closely with a Manager, our office and...