Administrative Assistant

4 weeks ago

Toronto, Canada CRU GROUP (Catastrophe Response Unit Inc.) Full time

About CRU GROUP

Founded in 2004, CRU GROUP provides loss adjusting, claims management and staffing solutions for the Property and Casualty industries across the United States and Canada. CRU GROUP also offers specialty claims administration through Maltman International and is a member of the Context International global adjusting network. Insurance educational and accredited continuing education services are offered through the Group’s Academy of Insurance Adjusting (AIA). The Group’s Head Office is in Toronto, Canada. The U.S. Head Office is in Dallas, Texas.

Hybrid position, with expectation of 3 days in the Toronto office.

**Responsibilities**:

- Operations_

Equipment logistics with adjusters across North America for primarily Canadian Clients (Allstate, Co-operators, Economical, SGI, Gore, TD) and remote team members.
- Update and monitor inventory tracking forms.
- Communicate with Team Managers any delinquencies from adjusters on equipment returns.
- Send out new equipment via FedEx (25 lb boxes lifting required). During peak period and large events, support will need to be provided from other team members.
- Send out paperwork for equipment returns to Clients or CRU GROUP offices (Hurst, Toronto, Edmonton)
- HR and Compliance_
- Annual review/update of Employee Handbook and coordinate/monitor completion of acknowledgements.
- Payroll Onboarding for OCEs including uploading employee forms to payroll system (Paycor), US- I9 collection/verification and terminations in payroll system.
- Assist with welcome package for new hires (office fob, parking, business cards, swag, etc)
- Custodian of Client contracts.
- Assist with corporate licensing.
- Marketing_
- Assist Marketing Lead with special projects, including prep for conference, shipping - sending out booth and exhibitor boxes (heavy lifting required).
- Provide support with social media, Employee Portal, Adjuster Relations webpage, and Campaign Monitor eblasts.
- Assist with CAT online monitoring for storm events.
- Assist with Toronto Office events.

**Required skills and qualifications**
- College diploma or equivalent
- Proven administrative experience
- Excellent written and verbal communication skills
- Strong time-management skills and multitasking ability
- Aptitude for learning new software and systems
- Ability to move/handle courier shipments in excess of 25 lbs.
- Discretion with handling confidential information
- Experience with Microsoft 365 Office Platform

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

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