Employee & Labour Relations Consultant

4 days ago

Toronto, Canada Toronto Community Housing Full time

Job #:
**8687**
- Division:
**People & Culture**
- Vacancy Type:
**Full-time Permanent**
- Affiliation:
**Non-Union: Management & Exempt**
- Contract Length:
- Grade:
**06**
- # of Vacancies:
**2**
- Salary/Hourly Range:
**88,552.18 - 106,262.62**
- Hiring range/wage:
**88,552.18 - 97,407.40**
- Work Details (Days/hours):
**36.25hrs/week**
- Posted Date:
**6/4/24**
- Existing or New:
**Existing**
- Deadline to Apply:
**6/18/24**

**What we offer**

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive benefits package that meets the various needs of our diverse employees, including:

- Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
- Four (4) paid personal days;
- Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
- Health and dental benefits, including a health spending account available upon your start date;
- Employee and family assistance program;
- Maternity and parental leave top up (93% of base salary);
- Training and development programs including tuition reimbursement of $1500 per calendar year.
- Fitness membership discount;
**Hybrid Job**: This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

**Make a difference**

Are you interested in joining a team that is responsible for supporting the business needs of Canada’s largest social housing provider? Do you want to work directly with internal and external stakeholders to provide labour relations leadership that will help contribute to improving the neighborhoods and lives of tenants in Toronto? Do you have labour relations experience in a unionized environment? If so,Toronto Community Housing is the place for you

**What you’ll do**
- Provide strategic advice to clients that supports business objectives and ensures compliance with legislation and collective agreements
- Interpret collective agreements, employment and labour legislation, policies and procedures.
- Deliver timely and effective labour relations services to clients including but not limited to consultation and advice in disciplinary and non-disciplinary matters, investigations, complaints, attendance management, performance management, and human rights including workplace accommodations
- Manage the grievance procedure including but not limited to investigating, attending Step 2 and Step 3 grievance hearings, preparing written responses and settlement agreements and attending mediations and arbitrations.
- Provide support in all stages of Collective Bargaining.
- Participate in labour management meetings and other meetings with union representatives on a variety of labour relations matters.
- Assist in developing, organizing and leading various workshops regarding labour relations, collective agreement interpretation, workforce planning, guidelines, policies and procedures.
- Work collaboratively with the recruitment team and provide input on recruitment activities within client portfolio as required.
- Provide advice, assistance, and guidance to managers and consultants in all phases of re-organization.
- Implement and support key initiatives as outlined in the labour relations strategy.
- Provide leadership and guidance to resolve complex labour relations issues and ensure quality in service delivery
- Mentor, coach and provide work direction to Employee and Labour Relations Associates and Assistants.

**What you’ll need**
- Post-secondary education in Industrial Relations, Human Resources or related field combined with 3-5 years of work experience in a unionized environment (or an equivalent combination of education and work experience).
- Experience consulting in a unionized setting is required, preferably in the broader public sector or social service sector.
- Experience conducting investigations into complaints of misconduct, policy violations or other sensitive matters with a strong understanding of investigative best practices.
- Experience overseeing and resolving complex grievances.
- Strong customer service and interpersonal skills, with the ability to build strong working relationships with managers, employees, union officials and the public.
- Knowledge of human resources and labour relations practices
- Familiarity with and ability to interpret collective agreements and employment legislation, e.g. Employment Standards Act, Labour Relations Act, Human Rights Code.
- Excellent oral and written communication skills with experience developing and preparing correspondence and reports.
- Experience providing advice, assistance, and guidance to managers and consultants in all phases of re-organization.
- Well-developed analytical, problem solving and neg

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