Administrative Co-ordinator- Ophthalmology

3 months ago

Toronto, Canada SickKids Full time

**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

**Position Description**:
In this role, you will provide administrative support to the Ophthalmology physician team and the Ophthalmology Department. As an integral member of the team, you will coordinate and maintain surgical and clinic schedules, engage in correspondence and answering inquiries. You will act as a resource for the department.

**Here's What You'll Love**
- A focus on employee wellness with our new **Staff Health and Well-being Strategy**. Self-care helps us support others.
- A hospital that welcomes and focuses on **Equity, Diversity, and Inclusion**.**:

- The opportunity to **make an impact**. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of **Healthier Children. A Better World.**

**Here's What You'll Get To Do**
- Manage surgical calendars, support appointment booking and facilitate waitlist management.
- Handle incoming patient/family inquiries and respond appropriately.
- Support financial reconciliations for research-based clinic visits.
- Liaise with appropriate personnel to follow-up on financial matters.
- Photocopy, scan and fax documents as required.
- Undergo cross training with other administrative coordinator staff to allow for additional coverage.
- Manage scheduling of Ophthalmology Clinic visits for other department requests as needed.
- Collate documents from other department requests and liaise with the Ophthalmology physician in charge.
- Establish procedures and standards with consultation from Senior Clinical Manager.
- Develop performance goals and objectives to align with strategic objectives of the Division and Hospital.
- Maintain confidentiality for all patient and staff personal and health information.

**Here's What You'll need**
- Post secondary degree/diploma in business or office administration.
- Minimum 5 years of senior administrative experience preferably in the health care industry.
- Experience using Adobe Professional and Endnote.
- Experience with updating websites and database development.
- Exceptional interpersonal, oral and written communication skills.
- Proven ability to prioritize work in an efficient and organized manner.
- Highly developed analytical, evaluative and problem-solving skills.
- Demonstrated high level of judgment, tact and diplomacy in interacting with a wide variety of internal and external stakeholders.
- Ability to work well independently, as well as, in a team environment.
- Ability to work in a fast-paced environment with many interruptions and multiple priorities.
- Any prior experience in working with clinical research patients would be desirable.
- A commitment to understanding and aiding in the pursuit of equity, diversity & inclusion

**Employment Type: Part-Time (0.6 FTE), Permanent. Must be available to work on-site at the main SickKids campus.**

**Benefits**
- This position is eligible for employee benefits coverage; including health and dental. The full benefits offered will be discussed at the time of position offer.
- A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.

**Our Commitment to Diversity**:
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital¿s receipt of all necessary documentation.

**How to Apply

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